HT1386 I cannot my iphone to connect to itunes on my computer
I cannot get my computer to connect my iphone to itunes
DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.
Similar Messages
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Iphone requires"connect to itunes" but no computer
I'm trying to help my elderly mother in another state, who has had and successfully used an iphone since 2009.
I recently visited and helped her upgrade from iphone 4 (running ios 7) to an iphone 6 (ios8).
After about a week or so, she says she can't access the phone because it is telling her to connect to itunes. The problem -- she has no access to iTunes.
Is there any way to resolve this? She lives in a rural area and has little access to technological help. I've searched the web for an answer but only come up with "connect the iphone to your computer ..." type answers.
She actually went to her carrier and switched the phone service back to the old iphone 4. Now the old phone has the same message and she is without a mobile phone completely.
I understand she likely entered an incorrect password, which is why the problem started. However, how can I help her resolve it without iTunes?
Thanks for any guidance.You can't, unfortunately. Its going to require a computer running itunes to fix this.
If there's an Apple Sotre she can go to, they can help her there.
Otherwise, she'll need to borrow a computer, from a friend, or the pubic library.
There is no way around this now. -
HT1535 why wont my iphone 5s connect with itunes on my computer
my iphone isnt being recognized by itunes
I tried this and it still does not work
Win 8 64bit
iTunes 11.1.4
iPhone 5
The pc recognizes the iPhone as a drive and I can view the pictures -
my iphone was connected to itunes on my computer and it has been wiped of all my photos addresses video etc and is now presenting like an ipod - can anyone help?
Hello,
First I would advise you to try restart or reset it : http://support.apple.com/kb/ht1430
If that does not work, try a force restore : http://support.apple.com/kb/ht1808 -
Iphone wont connect to iTunes or computer wont connect to iPhone?
Either my Iphone wont connect to itunes or my computer wont connect to iphone! My computer makes an unusual noise as I plug in a apple device, This wont let itunes pick up my devices. I have gone though all the proceedures online in which have failed. But when uninstalling Itunes, Apple mobile device was deleted in which then windows recognised my iphone and it started to charge which it did not do when I previously plugged it in. Just wondering if anyone has had similar problems and knows how to help?? Thanks
I'd look at these options
first,
http://support.apple.com/kb/HT1808
It that fails,
DFU mode[1] is a state that you can put your iPhone into where it can interface with iTunes but does not load the iPhone operating system or boot loader (this is what really differs DFU mode from recovery mode). DFU stands for Device Firmware Update.
While connected to PC, running iTunes, hold down Home and Power( button on upper right edge) button for exactly 8 seconds.
Release the power button. Restore message will appear in iTunes. The device will be recognized by iTunes, but no display will appear on the device itself. The lack of a display on the device will verify that it is in dfu mode.
[1] http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/ -
I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I have tried to update my Iphone 4S today to IOS 7.0.6 and now my iphone wont connect to itunes as it says that it is detected that it is in recovery mode and needs restoring. How do I restore it? I cannot get my phone on at all?
Click restore in itunes.
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Ok i got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please
Try placing in DFU mode and then restoreing.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My iPhone says connect to iTunes but i synced it to a different computer and my lock/sleep button is broken so i cant turn it off. I tried letting the battery die so I could try out the iPhone recovery method however it didn t work that way either. Any h
The only way out of Recovery mode is to connect to iTunes and restore. If you cannot access the computer you normally sync with, you will lose all of your content, unless you sync to iCloud. With no backup present, your content will be lost.
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My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
Trying to connect my replacement Iphone 3GS to my windows 7 laptop but it is not recognised at all, my ipod can connect no problem, my iphone can connect to my windows vista computer no problem. Any ideas?
More info,
I have bootcamp with Windows 7 installed, do I need to run some "Driver compatibility checker" after the Windows 7install?
if so what is the name of it?
thanks -
Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..
iOS: Forgot passcode or device disabled - Apple Support
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I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?
You need to restore the phone in itunes in order to use it again, You will have to put the phone into recovery mode and restore to factory settings http://support.apple.com/kb/ht1808
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I have the right update of itunes but my iphone wont connect to itunes? What do i do?
I have the right update of itunes but my iphone wont connect to itunes? What do i do?
Hi jskills,
If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may want to take a look at the troubleshooting steps in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Brenden -
HI,
I HAVE AN IPHONE4, I CHANGED MY PASSCODE BUT FORGOT WHAT IT WAS THE NEXT DAY, AFTER SEVERAL ATTEMPTS TO UNLOCK MY PHONE BECAM DISABLED AND SAYING IPHONE DISABLED CONNECT TO ITUNES, HOWEVER MY PHONE ISNT SYNCED TO ITUNES NOR A COMPUTER, PLEASE TELL ME WHAT DO I DO AND HOW TO REGAIN ACCESS TO MY PHONE?You will have to put your phone into recovery mode and restore the phone as new. Since you don't have a back up, you will lose all the data on your phone but you will be able to use it again.
Use this article iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212?viewlocale=en_US
Good luck!
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