HT1386 I cannot synch my new iPhone 5 with iTunes
I cannot synch my new iPhone 5 with iTunes. I have iOS 6.0.2 and on my MacBook Pro Mac OS 10.7.5. Strange enough my iPhone 4 with iOS 6.0.2 I can synch without any problem. Once the iPhone 5 is identified in iTunes (it takes some time) a disk is rotating as 1st step of synchronisation and after around 5 min it stops rotating but nothing has synched.
I also tried this. But it is still not synching. Only the small disk is rotating. No other error message.
I suspect there might be something with the phone not in order. Do you know if and where I can delete a synch history on the phone or in iTunes?
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I just got a new iphone and tried to sync it with my itunes library. Itunes tells me that it will erase my iphone first as it is already synced with another itunes library. I had my ipod synced with another computer and transferred that library to my new laptop. My music was originally loaded to the library with some favorite CD's and I don't want to do all that over again. Will only my music get erased or will everything on my new iphone get erased?
Only iTunes media will necessarily be erased. There's no way around this.
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I am trying to set up my new iPhone 5s with iTunes, I've connected my phone to the computer and synced all of my apps and music, but the screen on my phone still continues to say connected to iTunes and doesn't seem to be continuing on with the set up. Any ideas on what's wrong?
Hi Bomag,
If you are having issues restoring your iPhone and are unable to get past the Connect To iTunes screen, you may find the troubleshooting steps outlined in the following article helpful:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
- Brenden -
i am unable to sync my new iphone 4 with itunes.i am unable to see in the device tab, i am unable to sync my new iphone 4 with itunes.i am unable to see in the device tab
Hello Zuhaib,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Can't sync new iPhone 4 with iTunes without it locking up iTunes
Got my new iPhone 4 last Friday. They tell me I need to register it and sync it. Didn't get around to trying that until yesterday. Tried most of the day and night last night, using iTunes 9.whatever it was. Kept on locking up iTunes. Tried deleting iTunes, reinstalling it and trying again. Didn't work. Even trying to register the phone made iTunes lock up.
Downloaded iTunes 10 last night. Have the same situation, BUT, it finally did allow me to finally register my phone this afternoon. Thought the problem was solved. Still won't allow me to sync.
Sync starts up (took it off the auto-sync setting) and it says it is going to backup the device - Step 1. Sometimes the progress bar moves 1/4 inch, sometimes 1/2 inch. Sometimes it just has the moving pattern on it. Once or twice, it actually got to Step 2, whatever that is. It always locks up. I've left it running for hours... still won't work.
Was told to delete iTunes, restart, delete trash and reinstall it. Tried that SEVERAL times, still didn't work. Was told to delete some other files (the IT guy was standing beside me because I have NO clue as to what to do with these files) - at least 1 file from the Library and not certain where the others were. That didn't work either. It just keeps on locking up iTunes and quite often, when I check with Force Quit, it shows that iTunes isn't responding. I repaired disk permissions. Didn't work. I unchecked what to sync - just trying to sync Apps now, and it still doesn't work.
All software is up-to-date on both the phone as well as my MBP. I'm at a loss. Anyone have any ideas?
Just tried it again and just plugging in the iPhone caused the beach ball to start spinning. I've GOT to be doing something wrong, but I'm at a loss.
Thanks in advance for your help.After purchasing a new iPhone 5S I had a problem syncing iTunes with the iPhone...At the Apple Store, the Service Rep backed up my iPhone to iCloud in order to transfer all data from the old phone to the new phone. At home when I tried to sync iTunes with my new iPhone 5S, iTunes would not recognize my new phone. I discovered iTunes was configured to back up data to my Mac hard drive and the iPhone was configured to back up data to iCloud. There was a conflict, subsequently causing iTunes to not recognize my new iPhone 5S. My solution was to delete iCloud from the iPhone. After doing this, iTunes synced with the iPhone with no problems. No data was lost and syncing occurred normally.
I recommend these as possible solutions:
1) The Apple store will back up your phone using iCloud. Make sure that iTunes is configured to back up to iCloud before you plug your new phone into iTunes for syncing/back-up. If your iTunes is configured to back up data to your hard drive, ensure that the Apple Store does not back up your phone data to iCloud. You will have to back up all iPhone data yourself at home on iTunes.
2) If they insist on backing up your phone data to iCloud from your old phone to your new phone then, be sure to delete the iCloud account off your new phone before you try to sync your new phone to iTunes.
I used the 2nd solution to solve my syncing issues. Everything works great now. iTunes recognized my new phone and can now sync/back-up data with out problems, error messages or loss of data.
Hope this helps everyone out! I intend to get drunk to relieve all the stress and hopefully restore my sanity as a result of having to solve this problem while having to act as my own Apple support staff! -
How to put music library files onto new iPhone 6 with iTunes
I set up my new iPhone 6 on my Macbook Pro for backup to the cloud using wi fi. I also set it up as a phone, not as an ipod. But when I synced the phone, no music library files copied onto the phone, which has 128 gigs, only reference graphics showing an iCloud icon, so I have to play everything by streaming from a hotspot or using cellular data. How do I just put the music library on the phone?
Thanks! Fascinating, but playing the very same files for the first time through my car's stereo system, the volume required was much lower and the sound was much better. I think the old 4s must have been deteriorating, or the new 6 is far more powerful and better.
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I can't sync my new iphone 5 with itunes
Hi,
i just t new iphone, i try to sync it with itunes but it doesn't work. when i plug it in, the itunes sees it and does the automatic syncing, but nothing appears in the phone after it. when i try it manually, the iphone button doesn't click (i click but doesn't respond) and it doesn't open the Summary section. My itunes it the last version.http://support.apple.com/kb/TS1591 mac
http://support.apple.com/kb/TS1538 windows -
Problem restoring Iphone 4 backup onto my new Iphone 5 with Itunes!
I just purchased a new Iphone 5, started it and in the configuration chose restore from itunes backup. The Iphone was connected to Itunes and the Iphone 4 backup restored onto my new phone, however only very few apps made it to the new Iphone 5! Any idea? Diskspace is the same on both phones and not full at all.
iTunes 10.7 and the iPhone 5 require Mac OS X 10.6.8 or newer. Mac OS X 10.6.8 requires an Intel Mac with at least 1GB of RAM; to get it, click here, buy and install the DVD, and run Software Update.
(79811) -
HT4913 cannot add my new iphone 5 to itunes match
Switched from iPhone 4 to iphone 5, signed in with my store id and enable itunes match, but iphone cannot connect.
I solved my own question.
After trying everything I could think of, my MacBook said:
"Another device in this network is using the IP-address of your computer.
If the problem persists, change the IP-address of this computer or the IP-address of the other device."
I then went to SETTINGS in my iPhone.
--> WI-FI
--> the Network I'm trying to access
--> static
-->IP Address
I filled in the IP Address my internet service provider supplied me when I subscribed.
And BINGO!!! -
I need to add new phone serial number to icloud, itunes. Find my phone keeps locating old phone. Any suggestions as to how to sync?
I don't understand. Won't the new iphone sync with itunes and icloud, assuming you have provided the Apple ID and password for the icloud? Serial numbers cannot be used to connect to itunes or icloud. Or am I misunderstanding your post?
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Can't synch my new iPod nano to itunes - the drop down menu is grayed out - what can I do?
Can't synch my new ipod nano with itunes - the drop down menu is grayed... what am I doing wrong?
Hello Bridgie\'s girl
Try out the 5r’s section to resolve issues with your iPod nano not syncing. A simple restart my fix it or you may need to restore it all together.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Regards,
-Norm G. -
The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?
If the answer to the above question is "yes", FIRST, set up a backup of your new computer before you do anything else so the next time your computer breaks you will not be in the same situation. Backup solutions are numerous and inexpensive, and there is absolutely no excuse in the Third Millennium not to have one.
Then see this tip: https://discussions.apple.com/docs/DOC-3141 -
When attempting to synch my IPhone 3Gs I now get a sign "Attempting to copy to Disk failed. The required disk cannot be found."
This is after synching a new Iphone 4s and having received some help from Apple Support who assisted with some setting
changes. Unfortunately this was over a protracted period of time and I cannot recall what was changed. Apparently my 3Gs is out of
its warranty and so they cannot help me unless I pay £25....
Can anyone help??
Johnm2429Well, attempted again today and now my iTunes locks up whenever I select a song! Also, my Volume Mixer on my Windows 7 will not open. Just terrific. Where's my MacBook???????????????
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Syncing new iphone 5 with a Mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 to Mac. What do I have to do to import songs from Mac to new Iphone 5 ?
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Upgrade OS X on your Mac. -
I've just synched my new iPhone 4s and lost my videos and photos as I opted not to save them when prompted - is there any way to restore these files?
No. Not if you didn't have them backed up somewhere.
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