HT1386 I connect my Apple 5 to the Apple home computer. I open up itunes and it tells me that my iphone must have itunes 10.7. Help?
I"m trying to sync my new Apple 5 to my home computer(Apple). It has playlists I want to sync to my phone. When I plug in the usb plug into the computer and open up Itunes a dialog box tells me that my Apple 5 phone needs to download a 10.7 version of itunes. Do I need to do this and if so, how? Please help.
You have to download the latest iTunes and install it on your computer.
Click here to download using your computer:
iTunes 11.0.4
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I just purchased more storage and still prompts that I don't have enough storage please help as I'm operating of of iOS 5 and I'm ready to smash my iPad
Have you tried doing the Update using iTunes on your Computer.?
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
i can't download itunes from my computer. i receive a message indicating that i should download the latest itunes app. i have installed the latest download at least 3 times.
What's the precise text of that message, please?
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I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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just started a new apple tv and also started using an iMac . I have itunes on the iMac but i cant get the apple tv to sync or find any settings to do so ! How can I get the iMac and apple tv to sync the itunes ? i have a internet connection between them , I have signed in to the itunes store on the apple tv and it shows that the apple tv is sharing my library from the IMac , but it wont sync and the apple tv has no content !
Welcome to the Apple Community.
The Apple TV (with the exception of the Apple TV 1) does not sync, it streams everything from your library on your computer or from the internet. -
My macbook pro won't start up. I get the white screen and the grey apple icon the spinning wheel......and it doesn't change !
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library
read this
https://discussions.apple.com/message/20429789#20429789 -
I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?
You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
I copied the text posted above from this website.
http://store.apple.com/us/help/viewing_changing_orders
Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password. -
I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I need to change my Apple id in my phone to match the new id i set up online. How do I do that? I dont have the password to that email address.
Go to Settings>Store (or Settings>iTunes and App Stores for iOS 6) and sign out and sign in with the other/updated account.
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yesterdsay i downloaded ios6 on my iphone 3Gs & the iphone stoped working it's just appears the apple & disappers the apple it was all the night like this what can i do?is it installing the ios 6 or what's the problem???
Thank You, thank You ...so much......that feature made me crazy!
Ocean20 wrote:
This can be turned off in settings/accessibility/zoom. Then on the next screen turn off -
If I replace my Ipod touch 4th gen screen with a local company other then Apple will the Apple warrenty be void or will the warrenty be void if I replace the screen myself?
Regardless of what Apple may or may not say about repair work done by a third party (a non-Apple company or you yourself), the Magnuson-Moss Act precludes them from voiding your warranty simply because you had work done by a third party or used non-OEM parts. Typically people hear of thie Act as it is applied to cars. Car manufacturers cannot require you go to a dealership for repairs or that you use OEM parts. They cannot void your warranty for doing that. The Act applies to all consumer goods. Computer manufacturers cannot require you send your computer to them for memory upgrades or that you use memory supplied by them. Apple cannot require you to go to Apple for repair work or that you use Apple parts in that repair.
With that said, though, if you have a problem in the future, Apple could make the claim that it was the result of damage from improper repair or substandard parts. Your only recourse would be the court system, not a quick or inexpensive endeavor. -
I want to buy an apple product (the apple track pad) but my computer is a dell and it's software is windows 7. If I bought the track pad would I be able to use it on my windows pc? And is it easy to set up?
A quick Google turned up this suggestion.
Have you considered the Logitech Touchpad? -
I've seen all the posts for fixing the wifi on the 4s, none of them work! So, who can tell me why my iPhone 4S cannot find any wifi when it used to find wifi, and when it does find a wifi network it can never connect? You think apple would have a clue how to fix it! Because turning the wifi on and off doesn't work, resorting network settings doesn't work, even restoring phone to factory default doesn't work...
Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.
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When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
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