HT1386 i followed these steps and the iphone still only seees my old computer - old computer is gone.
i have a new computer and new copy of itues. my iphone5 will not wifi sync to ituren as the iphone still things my old computer wifi is the contact point.
the geeks at5 two apple stores had no idea as to how to fix... except to return the iphone to factyor setting. lsoing much informaiton on two iphone and i pad... there has to be a way to rest this ip address.
See if this support document helps http://support.apple.com/kb/TS4062
Similar Messages
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when I play itunes from my laptop which uses a Y-cord plugged into a sound board, the songs fade in and out, softer/louder ...anyone know what would cause this? I have bought new cords, speaker cords, speakers...and the laptop is only 1 year old...
when I play itunes from my laptop which uses a Y-cord plugged into a sound board, the songs fade in and out, softer/louder ...anyone know what would cause this? I have bought new cords, speaker cords, speakers...and the laptop is only 1 year old...
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can't see iphone in itunes. installed itunes again. reset phone. shut off and restarted services. running out of ideas.
Follow ALL of the troubleshooting steps in the article from which the question was posted.
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Have an iPhone 4 that is now shutting off randomly including during calls. The iPhone is roughly about five months old. When the iPhone shuts down and tries to restart it usually take two or three times before it stays on, but when it does it sometimes has a dark line down the center and shuts off. Not very happy about the iPhone doing this. The store we had purchased the iPhone 4 from suggested that we contact Apple to see about a replacement, or send it away for service. As you can tell we are not happy at this point since the iPhone is crucial part of our day for work and family. What should we do at this point?
Thanks for the suggestions!
Except I tried all those before I even made this topic lol, but thanks!
I Already popped out the Sim Card & let my phone sit without it for a few minutes then put it back in. Sometimes it will work again & it will say it recognizes the SIM Card but more times then not it still says it cant recognize it! So I have to take it out & reinsert it multiple times.
& I have done a complete restore 2 times & a back up restore 3 times. Nothing seems to be working.
I am planning on going to the Apple Store this week, wish me luck!
But keep the suggestions coming if you have any, I'd appreciate it! -
help!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT201263 I have tried all the steps and my iphone still does not get recognized by itunes. now what?
I have stopped and restarted the Apple Mobile Device Manager
I have confirmed USB device is recognizedThis Apple article might help you out -> iOS: Device not recognized in iTunes for Windows
You say you installed the Apple Mobile Device Service, is it running though? The Apple article will help you check.
Also, use the article to try and remove the security software from the equation. -
I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.
i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.
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I Want to restore my iPhone 5s to my old iPhone 4 settings but because the iPhone 4 had ios8.1 and the iPhone 5 only has iOS7, I can't. What do I do?
AAre you sure it's an iPhone 4, the highest iOS is 7, but a 4s can be on ios 8. Update the iOS on the 5, then restore it using your 4 backup
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After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any advice?
I have the same problem. Running Win 8 64Bit, updated to latest ITunes and now will not recognize phone or pad. Followed all advice from Apple (uninstall/restart/re-install, all in exact order) ... nothing. Spoke with Apple tech and walked through the whole process, but no resolution. Tech was trying to be helpful but has no way of addressing issue.
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Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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Just trying to restore my phone, and i have followed all the steps yet none of them have worked. any other ways to do this?
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
If the above doesn't work, then take it in to an Apple retailer for help. -
I've this problem and don't know what to do , i'n trying to follow these steps so i'm asking how to turn off photo syncing and to sync my device
As the article you attached says, "Within iTunes, select the device, then select the Photos pane and turn off syncing."
In other words, once you click on the device in iTunes on your computer (with the iPhone attached), you then click "Photos" near the top and uncheck the "sync photos" box.
Then you sync your device by clicking something in the lower right (it probably says "Apply", but it might say "Sync"). -
Hi, I still have problems reinstalling Final Cut Pro even though I followed these steps.
Reason why I have to reinstall is because I have repaired my Macbook Pro hard drive at a Mac Authorized Repair.
Short history of repair and my Final Cut Pro installation:
1. Macbook Pro stopped working, sendt it for repair. Had the Final Cut Pro installed,
2. Desided to try a MiniMac and recovered my backup with Time Machine, got the Final Cut Pro working.
3. Got my Macbook Pro back from repair, did backup on this one as well. But this time only the files not the Applications.
4. Removed the files as mentioned in HT5149. Didn´t find "com.apple.motionapp.plist" to remove though, but the others I found.
5. When I try to install Final Cut Pro from App Store, it downloads the application as planned. But after download it won´t show in the Application folder nor in the downloads folder, nor will it start an installation prosess. If I pause the installation in App Store, I can see the Final Cut Pro icon in my Dock. (But, as mentioned, after installation it won´t show neither here or in the Applications folder).
Any suggestions on what I should try now?
Thanks for any reply, I´m in deep water here...Sounds like there is a file you're not getting. Never do a removal manually. It's so time consuming and a pain. There's a very easy and fast way to do this, safely, properly.
Get the free "Final Cut Remover" app from Digital Rebellion (dot com), use this to remove FCP X.
Reboot the Mac.
Download from scratch.
If you're not seeing FCP X in your app folder, run Disk Utility to Repair all drives.
If that doesn't help, try running Disk Warrior from Altsoft to repair the directories on all drives. -
When i try to sync my iphone 5c to my itunes it says my computer is not authorized. I've gone through the authorize steps and restarted my computer. It says "already authorized," yet the phone still won't sync saying, "computer unauthorized."
Click here and follow the instructions.
(91121) -
i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me
<Email Edited by Host>As these are public forums, you're not talking to iTunes Support, I've asked the hosts to remove your email address from your post - it's not a good idea to post it unless you like spam email.
The reset link will only show if you have a rescue email address on your account - a rescue email address is not the same as an alternate/secondary email address, they are different addresses/settings on an account.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
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