HT1386 I have 2 iPhones. One is not recognized in iTunes. I think I may have synced it with the info from the other. How do I get it to be recognized?

My wife's iPhone is not operational, so I thought I would give her my retired one. I assumed that if I synced her phone info into iTunes, I could just sync the same info into the retired iPhone for her use. Apparently, when I previously synced her original phone, I did not set it up in iTunes, so I only have one device available in iTunes. How do I set up an additional device in iTunes?

Thanks for your help, but i cannot borrow a noral sim card now, my family has all up graded to iPhone 4s's, i have done this before, but one of my family had the same type of iphone so i could use theirs. Now i am the only one who still holds on to their old phone... I am not sure about buying an adapter...

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My computer crashed and I no longer have the itunes library. i get an error msg that my iphone is synced to another library - how can I get the info from the phone to the itunes library?

my computer crashed and I no longer have the itunes library. i get an error msg that my iphone 3g is synced to another library - how can I get the info from the phone to the itunes library without losing everything? How do I delete old audiobooks from my iphone?

You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.

How do I get the downloaded music on my iphone to my new home pc and itunes, it took the info from the 1st device but not the 2nd

how do I get the downloaded music on my iphone to my new home pc and itunes, it took the info from the 1st device but not the 2nd

the appletv will not display your movies in folders.
you could change the tags in itunes to include the genre in the "show" field in the "video" tab. this would replicate the view you want, but you will need to tag all your movies to do this.

HT204387 My Iphone 4S will not allow me to answer incoming calls on any bluetooth headset without selecting it from the audio source menu.

My Iphone 4S will not allow me to answer incoming calls on any bluetooth headset without selecting it from the audio source menu.The connection works because once I do select the device...I can hear and speak. Any ideas?

Thank you templeton peck, I just rang them, turns out my contract doesn't allow it!

HT4722 HI THERE, I HAVE LOST MY FINAL CUT PRO X SERIEL NUMBER. I HAVE DOWNLOADED THE SOFTWARE FROM INTERNET. HOW CAN I GET IT BACK?

I have lost my final cut pro x serial number. I have bought the software from Internet. How can I get it Back ?

FCPX has no serial number. You download it and buy it from App Store only. Where from did you buy it if not from AppStore.

After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

Disable Photo Stream in the System/iCloud preference pane
and in iPhoto's Photo Share preference pane.
Reboot and reenable both respectively. That should jump start Photo Stream.
OT

I'm converting from a PC to iMac. On the PC I have many Inbox folders with PR info for distribution. How do I get these folders from the PC to the iMac?

I'm converting from a PC to iMac. On the PC I have many Inbox folders with PR info for distribution. How do I get these folders from the PC to the iMac? I've used the Windows e mail Inbox folders for an easy access filing cabinet for years, as this all goes out on e mail. Thanks for assisting me!

I think the easiest way would be to use Migration Assistant to get all that over...
http://support.apple.com/kb/HT2518
http://support.apple.com/kb/DL1415

HT201269 I have an IPhone 4 that turns off.When I plug the phone into a outlet, it says to connect to iTunes. But my phone doesn't connect. I need to backup info to sync to a new iPhone. Is there another way to get the info from the old one?

I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

Have iphone 4. Got new iHome clock for xmas. Won't fit dock with cover on. Any ideas how to get it to fit without taking case off phone?

Have an iPhone 4. Put it in a protective case. Got iHome clock/docking station for xmas. Can't set the iPhone in the docking station with the cover on. Don't want to take the cover off every night if there's a way around it. Is there such a thing as a small extension to the dock or iPhone to get past the thickness of the case?

There sure is. Go to the following link for a dock extender:
http://www.amazon.com/CableJive-dockStubz-Converter-Through-Adapter/dp/B003TJR2H S/ref=sr_1_3?ie=UTF8&qid=1325721511&sr=8-3
You might also consider an extension cable:
http://www.amazon.com/RadTech-ProCable-Extender-19-Inch-iPhones/dp/B002V0SSC4/re f=sr_1_5?ie=UTF8&qid=1325721511&sr=8-5

The genius mixes on my macbook pro do not match those on my iPod touched, I've synced many times and they are still different, how do I get the mixes from my laptop to my iPod??

I cannot get the genius mixes on my laptop to match those on my ipod touch no matter how many time I sync.
I'd love to be able to update the genius mixes on my ipod as they are quite old now.
Any idea what I am doing wrong?
All advice is appreciated !!
Thanks,
Nat

alex5423 wrote:
Is the setting to prevent deletion of the copy on the comcast server: preferences, accounts, and then uncheck "remove copy from server after receiving message"??
That should work.
You'd just have to forward the messages manually, one by one, as far as I know (there may be a way to script it but I'm not too keen on AppleScript).
Clinton

HT4993 I know, I know...however, I have forgotten my 4 digit pass code lock. Think I may have miss keyed it twice...or something...I know, I know. What can I do?

Can't explain it, but i dont know my 4 digit passcode. what do i do?

If you forgot (or don't know) your passcode, restore the device with your backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.
See this for more info... http://support.apple.com/kb/HT1212

I have a macbook prob and I'm trying to clean it up. but its says i have 71GB used of "OTHER". how can i get a break down of this "OTHER"??

I have a macbook prob and I'm trying to clean it up. but its says i have 71GB used of "OTHER". how can i get a break down of this "OTHER"??
Thank You!

The info from the below linked article may be of help.
You have to download the app OmniDiskSweeper to do the job.
http://pondini.org/OSX/DiskSpace.html
Best.

I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?

I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?

Download the yahoo email app, if you already deleted and reinstalled the email account and still have issue.
This is a known issue with Yahoo email account.

My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information?

My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information? I don't want to try syncing and backing up data to just lose it all. As the new one I plan to get is a newer model, I'm thinking it is just better to do it manually, but then I have the issue of syncing the new one to start.

Hello Smeebo,
Thank you for asking your question! It sounds like your iPhone is not recognzied in iTunes when you connect it to back it up, or update the device. I would try the troubleshooting in either of these 2 articles depending on what operating system you have:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
or:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
All the best,
Sterling

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps.

HT1386 I have 2 iPhones. One is not recognized in iTunes. I think I may have synced it with the info from the other. How do I get it to be recognized?

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