HT1386 I have a brand new Ipod classic (Christmas 2012-13), a newish laptop (2012) and have downloaded the latest version of iTunes.  However, despite the ipod being recognised by the laptop/iTines, telling me it is synchronising, it actually won't synch.

I have a brand new Ipod classic (Christmas 2012-13), a newish laptop (2012) and have just downloaded the latest version of iTunes.  However, despite iTunes working fine on the laptop, the ipod being recognised by the laptop/iTunes, telling me it is synchronising, it actually won't synch.  I have reset the ipod, tried different USB ports, restarted the laptop, and uninstalled / reinstalled iTunes, but still not working.  Can anybody help ?

Well, I don't know if that's a software or hardware problem.  You should take it to Apple Genius Bar or send it to service center.  And one more thing, Its not synch......  Its Sync...  Just saying...  It would help if you send pictures of the problem.  Such as the screen of iTunes saying it's syncing.  It will help everyone and me...

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