HT1386 I have a ipod nano older version and I can't sync my music to the iTunes site to change or delete or add anything to it? What can I do? The iPod works fine and I use when I am at the gym.

I have an older version 1.1.3 iPod nano 4 gig and when I open iTunes I can't view my music list or change or delete any I have on the iPod.
This device works fine and I like to size to use when I excercise. What can I do?

I requested your post be moved to the iPod Nano forum. This is the iPod touch forum.

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My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???

My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???
<What's the difference between a message and a question?>

Which older model iPod Nano do you have? iPod Models
Read the user manual for a solution - iPod Manuals
A question ends with a "?" mark and a message ends with a "." period.

After updating itunes software, i was charging my ipod nano (older version) and now it says it is disrupted and won't come on

After updating itunes software, i was charging my ipod nano (older version) and now it says it is disrupted and won't come on

Hi, Jennifer.
First, try resetting the device. The first article will walk you through this process. I am unsure which iPod nano you have so I will include the basic article. From there, select your version for troubleshooting steps.
How to reset iPod
http://support.apple.com/kb/HT1320
iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Hope that helps,
Jason H.

HT2329 I have a Nexus 7 Tablet and would like to sync my music off of Itunes, knowing I have google product.

I have a Nexus 7 Tablet and would like to sync my music off of itunes, knowing I have a google prodiuct.

iTunes does not support devices other than Apple's own. You'll have to use whatever method for synching provided for your Nexus, getting the tracks directly from the iTunes folder. This presumes that the Nexus supports industry-standard AAC files; if not, you'll have to convert them to a format the Nexus does support.
Regards.

HT1386 I have had to have a new hard drive fitted to my Apple Mac and now I can't sync my music with my iPhone, it thinks it's a new computer. Please help, What do I do?

I have had to have a new hard drive fitted and now I cannot sync my Iphone with my Apple Mac, thinks it's a new computer. Any ideas Please?
Alan C

I keep this as a copy and paste. It's the same process for Mac as it is for a PC. Read it over and see what you think. Post back if you have questions.
The following was copied from this thread. This is essentially what you want to accomplish.
https://discussions.apple.com/message/11527071#11527071
1) Without connecting your iPad to your laptop, start iTunes. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your Mac and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on iTunes / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.
Read this thread and the support links as well. There are apps that you can purchase that will allow you to transfer photos from the iPad to your PC. Look at Photo Transfer App in the App store and you can search for others as well.
https://discussions.apple.com/message/13016026#13016026
This support site will help you with transferring iTunes music to your new computer.
http://support.apple.com/kb/HT4527

IPod Nano shows up on "my computer", but "sync" is grayed out in iTunes

This is my second iPod that has has the same problem on two different computers. I have run diagnostics, and the only test that fails is the one to sync. I have went through all of the help steps located there, and still cannot get it to work. Since this is the second iPod, and the same thing is happening I'm guessing it is not the iPod. The first one was a 3rd generation, this one is a 4th generation Nano. I would appreciate any help as I have done everything possible and nothing seems to make a difference. Thanks

Did you try reformatting it then? If so, what happens when you tried? What happens if you try connecting the iPod to your PC in Disk Mode?
Putting iPod into Disk Mode
B-rock

I just bought an iphone and created an apple id. When I entered my credit card number, I also put in the number of the itunes card that i bought. Now, when I go to buy music from the itunes store, it says my card has already been redeemed. What can I do?

I havent used it to buy anything yet... and i dont wanna waste my money. Can anyone help??

Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan

HT1349 my ipad has had all data and media deleted, i switch it on an it just shows that i n eed a connection to itunes, i went to the itunes site but could find nothing about reinstalling onto my ipad 2 can any one please help me

my i pad has all the data and media deleted, it now shows me a diagram for connection to i tunes, I have visited i tunes but cannot find anywhere, that tells me to download to reinstall for my i pad can any one help me?

You need to restore your iPad from iTunes. This assumes that you have a backup of your iPad either in iTunes or iCloud.
Start iTunes.
Plug in your iPad using the USB cable.
Click on the iPad in the left hand column under "Devices".
In the "Summary" tab, there are options to Back up, Update and Restore.
Choose Restore and let it run.
http://support.apple.com/kb/HT1414

Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
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Every time Firefox opened
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I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

HT204400 I used my apple tv wirelessly and it worked fine,then I plugged an Ethernet wire into the Apple TV to move it and could not it to connect. When I unplugged Ethernet wire it will not give me a wireless option. How do I get that back?

I used my apple tv wirelessly and it worked fine,then I plugged an Ethernet wire into the Apple TV to move it and could not it to connect. When I unplugged Ethernet wire it will not give me a wireless option. How do I get that back?

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2.    Connect the micro USB cable to the Apple TV and to your computer.
    3.    Reconnect the power cable (only for Apple TV 3)
    4.    Open iTunes.
    5.    Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

TS1368 My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

ITunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email addre

iTunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email address, and emailing itunes tech support. I am curious as to how many others have been experiencing the same issue. When I googled the error, it seemed like it was happening extremely often with many people.
We all love their products, but they always come with a lot of issues and horrible customer support.
My apple Id is [email protected]

My Iphone 4 is telling me the same thing and I believe I figured out what the problem is. I had some fraudulent charges on my itunes account, so I call my bank and disputed the charges. Right after I did that, I started getting the message "Your apple ID has been disabled." I just realized today that the charges are not fraudulent, they are "in app purchases." One of my daughters downloaded the game Top Girl which is FREE, but in the game Top Girl you use money in the game to purchase things. It just so happens that the money you use to purchase things is real money MY Money!!!. My daughter thought she was using play money in the game and had no idea she was using real money. She spent $106.00 buying stuff. Now I have to call the bank and tell them to release the hold and pay Itunes. I'm hoping this solves the problem. Here is the link to learn how to disable "in app purchase" on your iphone or ipad.
http://www.ikidapps.com/2010/12/parents-avoid-accidental-app-purchases-how-to-tu rn-off-in-app-purchasing.html

My daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck. help!

my daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck, home+power for 10-15 seconds. I really would like to not lose everything she has, again, because I can't back it up this time. I have tried charging via a wall outlet and PC and both charge fine, just only to 20%. I am using the cable that came with it so no aftermarket issues there. Please help so I don't have to reset everything again.

Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.

TS1398 I can longer find the airplay icon on my iPad when I double click the home icon. It worked fine and then mysteriously disappeared. When I click the music icon there is an airplay icon top right which is fine for music, but I can't mirror anything e

I can longer find the airplay icon on my iPad when I double click the home icon. It worked fine and i used it for a couple of weeks to mirror with the Apple TV and then it mysteriously disappeared. Now when I double click and slide the icons at the bottom to far left, instead of finding airplay there is an extra music icon and a music control panel. If I open up the music app, there is an airplay icon top right next to volume control which works fine with mirroring the Apple TV, which suggests to me wi-if and networks are fine. I can only mirror music however. Any ideas anyone?

Hello there, Catherine351.
The following Knowledge Base article has some great in-depth information and steps to troubleshoot the issue you're describing:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
If the issue persists, the Additional Information section has a supplemental link for how to resolve issues with Multi-Tasking that may prove useful as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT1386 I have a ipod nano older version and I can't sync my music to the iTunes site to change or delete or add anything to it? What can I do? The iPod works fine and I use when I am at the gym.

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