HT1386 I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device has timed out' and never connects. How do i fix?
I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device timed out' and never connects. How do I fix it?
Hi Kaitlynlh,
Thanks for using Apple Support Communities. If your device is timing out, I would try restarting the iPhone and attempting to connect again. If the issue still persists, try resetting as well. You can find instructions here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari
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