HT1386 I have tried syncing my music from itunes to my iphone 4s and over 30 says don't transfer. It says the files cannot be found. Why is this and how can I fix it?

I have tried syncing my music from my itunes on my macbook to my iphone 4s and over 30 song won't transfer. It says the files cannot be found. Why is this and can I fix it?

You can try to repair your library. Once you are sure the files are all taken care of, you can sync the phone to remove all of the music and then sync again to add it back. That should take care of the issue.

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    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2012-11-13 05:31:43 -0800
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.0.0.100825
    Crashed Module Name: MicrosoftOffice
    Crashed Module Version: 14.1.0.110310
    Crashed Module Offset: 0x002dbe3e
    Blame Module Name: MicrosoftOffice
    Blame Module Version: 14.1.0.110310
    Blame Module Offset: 0x002dbe3e
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
    Thread 0 crashed:
    #  1  0x41328e3e in _MsoFLoadControl + 0x0000078E (MicrosoftOffice + 0x002dbe3e)
    #  2  0x4132c0a1 in _MsoFLoadControl + 0x000039F1 (MicrosoftOffice + 0x002df0a1)
    #  3  0x3e74b7c8 in __mh_execute_header + 0x000207C8 (Microsoft Word + 0x000207c8)
    #  4  0x432fe435 in _SendMessageA + 0x0000010E (WLMUser + 0x00034435)
    #  5  0x432d7baa in _SetFocus + 0x0000018F (WLMUser + 0x0000dbaa)
    #  6  0x432d6f4f in _DefWindowProcA + 0x00001EDA (WLMUser + 0x0000cf4f)
    #  7  0x432d7046 in _EnumWindows + 0x0000003F (WLMUser + 0x0000d046)
    #  8  0x432d73da in _EnumWindows + 0x000003D3 (WLMUser + 0x0000d3da)
    #  9  0x432d7630 in _EnumWindows + 0x00000629 (WLMUser + 0x0000d630)
    # 10  0x432d789c in _EnumWindows + 0x00000895 (WLMUser + 0x0000d89c)
    # 11  0x432d7a09 in _EnumWindows + 0x00000A02 (WLMUser + 0x0000da09)
    # 12  0x432e83f6 in _EndDeferWindowPos + 0x00000990 (WLMUser + 0x0001e3f6)
    # 13  0x432dcc3f in _DefFrameProcA + 0x00000DE3 (WLMUser + 0x00012c3f)
    # 14  0x43303a2a in _AfxShowWindow + 0x0000019A (WLMUser + 0x00039a2a)
    # 15  0x3e7535e6 in __mh_execute_header + 0x000285E6 (Microsoft Word + 0x000285e6)
    # 16  0x3e72e4a5 in __mh_execute_header + 0x000034A5 (Microsoft Word + 0x000034a5)
    # 17  0x4339844b in __WlmMain + 0x00000061 (WLMKernel + 0x0000744b)
    # 18  0x3e72dbf5 in __mh_execute_header + 0x00002BF5 (Microsoft Word + 0x00002bf5)
    # 19  0x3e72dba6 in __mh_execute_header + 0x00002BA6 (Microsoft Word + 0x00002ba6)
    X86 Thread State:
    eax: 0x00000000  ebx: 0x00256980  ecx: 0x00000018  edx:0x00000003
    edi: 0x00000068  esi: 0x002de238  ebp: 0xbfffbf18  esp:0xbfffbef0
      ss: 0x00000023  eip: 0x41328e3e   cs: 0x0000001b   ds:0x00000023
      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010246
    Thread 1:
    #  1  0x93178382 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x00027382)
    #  2  0x93177f59 in __dispatch_queue_invoke + 0x000000A3 (libSystem.B.dylib + 0x00026f59)
    #  3  0x93177cfe in __dispatch_worker_thread2 + 0x000000F0 (libSystem.B.dylib + 0x00026cfe)
    #  4  0x93177781 in __pthread_wqthread + 0x00000186 (libSystem.B.dylib + 0x00026781)
    #  5  0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0x931789d6  ecx: 0xb0080d5c  edx:0x93178382
    edi: 0xa03ee1ec  esi: 0xb0080ed8  ebp: 0xb0080ef8  esp:0xb0080d5c
      ss: 0x00000023  eip: 0x93178382   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 2:
    #  1  0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
    #  2  0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x93177609  ecx: 0xb0102f6c  edx:0x93177412
    edi: 0x010001f8  esi: 0xb0103000  ebp: 0xb0102fc8  esp:0xb0102f6c
      ss: 0x00000023  eip: 0x93177412   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000286
    Thread 3:
    #  1  0x93151c0e in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00000c0e)
    #  2  0x931f1b50 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0b50)
    #  3  0x40dd519a in _MerpCreateSession + 0x00000B3F (merp + 0x0000319a)
    #  4  0x40dd4866 in _MerpCreateSession + 0x0000020B (merp + 0x00002866)
    #  5  0x40dd47f1 in _MerpCreateSession + 0x00000196 (merp + 0x000027f1)
    #  6  0x40dd5d8e in _MerpCreateSession + 0x00001733 (merp + 0x00003d8e)
    #  7  0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
    #  8  0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
    X86 Thread State:
    eax: 0xffffffa6  ebx: 0x931d92e4  ecx: 0xb0184a4c  edx:0x93151c0e
    edi: 0x00000121  esi: 0x41978390  ebp: 0xb0184ab8  esp:0xb0184a4c
      ss: 0x00000023  eip: 0x93151c0e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000206
    Thread 4:
    #  1  0x9317faa2 in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0002eaa2)
    #  2  0x92b625cc in +[NSThread sleepForTimeInterval:] + 0x0000007B (Foundation + 0x000a05cc)
    #  3  0x408e31a9 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c1a9)
    #  4  0x92ad84c4 in -[NSThread main] + 0x0000002D (Foundation + 0x000164c4)
    #  5  0x92ad8474 in ___NSThread__main__ + 0x000005DB (Foundation + 0x00016474)
    #  6  0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
    #  7  0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
    X86 Thread State:
    eax: 0x0000014e  ebx: 0x931ab916  ecx: 0xb0206ccc  edx:0x9317faa2
    edi: 0x00205770  esi: 0xb0206d38  ebp: 0xb0206d08  esp:0xb0206ccc
      ss: 0x00000023  eip: 0x9317faa2   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 5:
    #  1  0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
    #  2  0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x93177609  ecx: 0xb0288f6c  edx:0x93177412
    edi: 0x010001c0  esi: 0xb0289000  ebp: 0xb0288fc8  esp:0xb0288f6c
      ss: 0x00000023  eip: 0x93177412   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000286
    Loaded modules:
    0: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    1: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    2: Microsoft Word (14.0.0.100825 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
    3: mbukernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
    4: MicrosoftSetupUI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
    5: MicrosoftComponentPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
    6: Netlib (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
    7: MicrosoftOLE (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
    8: MicrosoftOLEAutomation (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
    9: merp (2.2.4.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
    10: MSXML (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
    11: MicrosoftOffice (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
    12: OfficeArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeA rt
    13: MicrosoftOleo (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
    14: MicrosoftMathFont (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
    15: MicrosoftChartPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
    16: MicrosoftPTLS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
    17: MsgrLibClient (8.0.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
    18: MBURibbon (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
    19: MViewLib (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
    20: WLMUser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
    21: WLMGraphicsDevice (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
    22: WLMKernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
    23: Gfx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
    24: SmartArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
    25: MicrosoftCloudServices (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versio ns/14/MicrosoftCloudServices
    26: mbustrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustr ings
    27: mbulocale (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloca le
    28: wlmstrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstr ings
    29: CocoaUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
    30: MicrosoftOfficeDRM (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/1 4/MicrosoftOfficeDRM
    31: ThreadPool (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/Thread Pool
    32: MicrosoftMenuLibrary (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions /14/MicrosoftMenuLibrary
    33: StdUrlMoniker (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/Std UrlMoniker
    34: Uniscribe (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscri be
    35: mbuinstrument (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbu instrument
    36: WinCrypto (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework /Versions/14/WinCrypto
    37: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
    38: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    39: mbunamedstrings (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
    40: CocoaTooltipParser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
    41: DocEx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
    42: WinHttp (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Ve rsions/14/WinHttp
    43: MicrosoftCredui (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
    44: MicrosoftDDCS (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
    45: WinAPIUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
    46: MicrosoftCSI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
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    Operating System Information
    Operating System: Mac OS X 10.6.8 (Build 10K549)
    CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
    gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
    gestaltSystemVersion err = 0, result = 0x1068
    Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
    Microsoft Application Information:
    Error Reporting UUID: 3F516802-AEA7-42A8-9F3B-93311230EF70
    Time from launch: 0 hours, 0 minutes, 0 seconds
    Total errors on this client: 11

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