HT1386 I just downloaded the latest and greatest Itunes software for my windows computer and my itouch. My wife did the same. now neither of the itouches will sync and transfer the apps or the music. what gives?
I just down loaded the latest and greatest itunes and Ipod touch software. went thru all the steps, my wife did the same for her itouch on her computer. Hers is frozen, can't complete the restore, mine won't sync all the apps and music to the ipod. Where do I go from here?
For her iPod see:
iOS: Not responding or does not turn on
For you, do you get any error messages?
Is there anything different about the apps and music that do sync and those that do not?
Try a restore from backup
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(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
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So I downloaded the latest iTunes 10 version. When I go to open iTunes I get an error message C:\Program Files (x86)\Common Files\Apple\Apple Application Support\QuartzCore.dll is either not designed to run on Windows or it contains an error. Try installing the program using the original installation media or contact your system administrator or the software vendor for support. So I tried to download it again and I get a little box saying Repair or Remove and I have tried to do both but then I get an error message saying another installation is in process and to try again later. Anyone have any ideas on how to fix this?? Any help is greatly appreciated.
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
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I can not get the newest version of itunes to update on my account. How do I do this?
What have you tried?
What happened?
Error message?
What did it say?
Any info? -
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Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
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Why can't I download the latest version of iPad software from PC to iPad1?
Why can't I download the latest version of ipad software from PC (Windows 7) to iPad (first generation)?
What error(s) are you getting ? I've successfully got 4.3.5 on my first gen iPad from a Windows 7 laptop.
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I cannot install the latest version of iTunes on my laptop (windows xp). I receive a windows installer error. Am not having any problem installing other software or syncing w iPhone. Made the mistake today of uninstalling my older version and not cannot install new. Need new version in order to sync w new iPad.
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You can download the 32-bit installer directly using this link: iTunesSetup.exe
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Many thanks, that's perfect. Try the following user tip with those ones:
Troubleshooting issues with iTunes for Windows updates -
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Hi Pittgo76,
If you appear to missing your iTunes library after a recent update, you may find the following article helpful:
Apple Support: No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Regards,
- Brenden -
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