HT1386 I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.

I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.

OK, I think I fixed it.
After trying to restore with an old backup from the phone (it estimated it would take 4 hours) I cancelled and went through the setup menus again, but set it up as a new phone. It then appeared in iTunes and I restored it from the computer, not the phone. It appears to be working, it's syncing my old apps right now.
Summary:
1. Reset settings on phone (hopefully you backed up fairly recently)
2. Set up as NEW iPhone in setup menu on phone
3. Restore from iTunes on computer when it recognizes the phone
4. Cross fingers

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