HT1386 I just purchased an iphone 4S and won't sync with my itunes on my pc. What am I doing wrong?
The message on my computer reads: "ITunes was unable to load data class information from Sync Services. Reconnect or try again later" I did try several times with the same results every time. What do I do next?
What kind of PC do you have
Have you check for updates in iTunes (10.6.3)
if not go to HELP in iTunes and hit check for updates.
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I just purchased an Iphone 5 and i cannot sync it because I'm not able to update my itunes because I'm not able to update to Osx 10.7?
Apple is selling Mac OS X 10.6 on their online store, and 10.7 by phone. The latest version of iTunes requires 10.6.8 or newer.
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Hi All, I just purchased the iphone 4S, was upgrading my phone with my itunes acct, its stuck with itunes, cable icon...Help.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
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http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
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I got an iphone 4 a week ago and i havent hooked it up to itunes yet until today. I plugged it into my computer and itunes doesnt reconize it. My itunes syncs just fine with my ipod touch but it wont sync with my iphone at all. How do i get my iphone 4 to sync to my itunes?
Hey RavenDawn1002,
If you have a Windows computer, you'll want to run through the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you have a Mac, then use this article instead:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Have a good one,
Delgadoh -
I have just tried to update my iPhone 5 adn its stuck with iTunes plug in sign, I have always used my I CLOUD.
Please someone help, Im lost without my phone!!Do this.
Turn your phone off: When you get to that itunes plug in sign, press and hold the power and home button until your screen goes black, and release those buttons when it goes black. ( make sure your phone is not plugged in your pc yet).
Now your phone is off.
Next do this: Press and hold power+home button for exactly 10 seconds, after 10 seconds pass, release the power button but keep holding your home button for exactly 13 seconds.
Now plug in your usb cord to your pc and then to iphone, and open up itunes. Itunes should say that there is a device in recovery mod discovered , and simply press RESTORE. Your iphone will restore and you'll be able to use your phone.
Reply with results or questions.
Hope I helped.
Donnie. -
I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome
1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it. -
I just purchased the Iphone 5 and i want to give my iphone 4 to a family member but there's a passcode set on my restrictions that i don't remember. How can I by pass this?
Restore the iphone as new
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I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls
Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.
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Greetings this evening, I just purchased an iphone 5s and want to transfer some of my itunes from my mac running 10.6.7 to my new iphone 5s.I downloaded version 11.1 from the itunes website,restarted my computer but it wont recoginize the new 11.1 version which it tells me I need to sync songs from mac to 5S.Even though I downloaded version11.1 it still says I'm running version 10? How can I get my itunes from my mac onto my new phone and have them in itunes on the phone? Love my music! Thank You !
You have to update to 10.6.8 first.
Then, if your machine qualifies, this explains how to get Mavericks:
http://www.apple.com/osx/
This explains whether your machine is capable of Mavericks installation:
http://support.apple.com/kb/HT5842 -
I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!
Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure". -
Just purchased iphone 5 and unable to sync with itunes or icloud. when I connect to itunes it says i need itunes 10.7 or later. I've updated itunes and still getting same message. suggestions appreciated
What is your Computer and which operating system is it running...
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html -
I just purchased an Iphone 5 and trying to synch to my mac. I am unable to synch as need to upgrade to minimum osx version 10.6.8. Currently running osx 10.5.8. Is there any way to upgrade?
If you're using a PowerPC Mac, no.
If you're using an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(70543) -
I just purchased an iPhone 6 and got the iWork-apps for free.
I had the impression that I would get a free copy for my Mac too. Is this correct?Hi ..
Afraid not. Reason being, the apps that run on your iPhone are designed for iOS.
Apps that run on your Mac are designed for OS X.
Two different operating systems.
Those apps must be purchased separately from the App Store on your Mac. -
I just purchased an Iphone 4s and I cannot get my music to go onto it from my itunes, its version 10.1.1.4 any suggestions?
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575
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