HT1386 I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the s
I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?
The following may help: iOS: Device not recognized in iTunes for Windows
Similar Messages
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I was trying to restore and update my phone and my itunes in the lappy.it says we're sorry.ur phone can't be restore right now
That message usually indicates that your phone was hacked or jailbroken to unlock it.
Then when you updated your phone it locked back up to the original carrier. -
I recently bought an iphone 4s from people who are not in the know
and restore my iphone .. Now do not be in use for not having ID and password ... Owner apple owner just gave me a serial number how do I want to continue to use this ... Their telephone help me: (I am having same problem . i can not use the phone. my Carrier ROGERS checked the phone its not stolen or lost phone but after restoring always ask for apple ID of previous owner and seller is not responding to any mails or phone if some one can help me out than it will be great.
thank you -
I keep getting the error message "-42408" and all of my apps got deleted on my iPhone. It says that I need to authorize my computer, so I tried than and that's when the error message showed up. I'm pretty ****** and want my apps to be back on my iPhone. Please help.
What version of iTunes are you using? The error you references seems to be connected with iTunes 9.0.4. That version of iTunes is not compatible with iOS 6. You need to update to the current version of iTunes.
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The image came up on my screen saying that I need to connect my iPod to iTunes, but I have a passcode, so it won't allow me to. And I want to try and turn it off, but my touch screen doesn't seem to be working either, so I can't even turn it off since you need to "slide to power off." HELP! I'm leaving on Thursday morning for six and a half weeks, and I absolutely need my iPod with me. I was just at the Apple store today for problems I was having with ANOTHER product, and I don't really want to drive all the way out to where my nearest store is (which is not very near) if I can figure this out at home. My iPod was working totally fine earlier today and last night, so I don't know what happened! Please, please, PLEASE HELP!
Now it's allowing me to reboot (hold down power button and home button and restart), but every time it just comes up to the same thing: the connect to iTunes page. Which is not possible. And I refuse to restore my iPod. PLEASE HELP.
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I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices. How do I resolve this so I can add this email address to my iPhone to send and recieve iMessages?
Sync your iPhone to iTunes, and see if that does the trick. Also you could try a Soft Reset with no Risk to Data. Holding down both the Sleep button and the Home button until the Apple logo appears and then waiting for the Reset to bring you iPhone back to the lock screen. Are you trying to add the email at Settings>Messages>Send and Receive from (2 Addresses) your iPhone number and your email address?
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after downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software
PLEASE!!! LOLHello Rob,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in the article below to completely uninstall iTunes (click on the link for your version of Windows):
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 64 bit version of iTunes for Windows here:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I bought the iPhone from someone and I was surprised when I update and restor He asks me to account on apple Was linked to it
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
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since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help
That usually means the phone was hacked or jailbroken to unlock the phone and when you update the phone it locked back up again.
Only way to resolve this issue, is to find out who the orignal carrier was and have them unlock it. If you bought this from a 3rd party contact the seller and have him/her unlock it for you by contacting the phone carrier. -
I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?
The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
Be sure it indicates 11.1.3.
If it is, here's further troubleshooting:
http://support.apple.com/kb/TS1538 -
I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?
So what happens when you connect to iTunes?
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When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2
Is your Apple ID set properly at Settings > iTunes & App Stores?
If so, log out from there and log back in.
If that doesn't solve it (it should), check Settings > General > Restrictions -
Can not download an app on my iPad. It says that I need to log in in my iTunes which I did and nothing.
Help please!Can you download any other apps on your iPad?
Try downloading something from iTunes on your computer, like a free song or a free app, and then sync it to the iPad. -
Im trying to transfer music from my computer itunes to my iphone
Im trying to transfer music from my computer itunes to my iphone and ipod touch. i enabled home sharing but still cant figure it out.
Homesharing has nothing to do with syncing content to devices.
Connect the device to the computer.
Select the content desired to sync.
Then sync.
This is covered in the User's Guide, might be a good idea to read it. -
HT1414 when i go to itunes, its says that i need my password to get onto itunes, what do i do?
when i go to itunes, it says that i need my password to connect, but i dont know it and my iphone is locked until i do so, what should i do? i dont even care if my data gets erased.
In regard to the iPhone...
If you cannot remember the passcode, you will need to Restore your device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
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