HT1386 iPad or iPhone won't sync with iTunes

My iPad or iPhone will not sync with iTunes. I have googled it and none of those suggestions worked. I don't see the device listed in the sidebar or on the top. It doesn't recogonize the unit when I first plug it in as to what I want to do. I have shut it off and turned it back on but nothing happens. All the software is up to date.
Can anyone help???

Have either synced with the computer before?
NO,
Authorize the computer for your iTunes Account.
Turn home sharing on both computer and devices.
Yes,
Is iTunes up to date on the computer? Mac or Windows? iPad should be running 7.0.4, not 6.1.4.
Close iTunes completely, then load iTunes again.

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