HT1386 Iphone 5S will not synch with Itunes, even thoug both are using most current updates

I cannot get Itunes to recognize ( synch) with my new iphone 5s.  I have tried uninstalling and reinstalling Itunes, rebooting both the computer and the phone and even wiping and restoring the phone.  I've checked the bonjour program is running, Itunes is allowed through my firewall and run the Itunes diagnostics.  Could it be because my Ipad has the same apple id?  It seems to keep wanting to look for the ipad.

Hi matt050473,
If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

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