HT1386 iPhone/Outlook Sync

I am having trouble syncing my iPhone with Outlook. It seems that it is just syncing from Outlook to the iPhone. Entries made in the iPhone are not transferring to Outlook?

AND, now when i opened outlook on my computer, i have three tabs/calendars. there is one tab with my email address, the second tab says icloud and the third tab says green calendar. if i want my phone and computer to be exactly the same, should i always add the info on the icloud tab calendar?

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IPhone Outlook sync keeps replacing deleted contact info

Hi folks, I have loads of people in my contacts who have signed up on the day for newsletters/specials etc. When a customer asks to be removed from our distribution list, I always cut their contact details from the mobile and email fields and paste into their notes. This way, when I send out an update to everyone on the list, the contact doesn't receive it but I still have their details if they need me to contact them personally. I do this cut and paste on my 5s (OS up to date), on Outlook 2013 (Windows 8.1) and iCloud.
The problem I've been having lately is that when I sync my iPhone with iTunes (up to date), it somehow puts the more recent contacts' phone number and email back into the fields on both iPhone and Outlook. I have been doing this for a long time and have quite a few regular customers who opted out a while ago. Their fields are empty and their contact details are in their notes. Any ideas?

You are saying that you have altered the contact on both the phone and the computer? That is why the conflict resolution window is appearing. Normally, you just alter in one place and it will sync the other. If you are syncing via iTunes and iCloud both, this is probably where your problem is created. Syncing with iCloud and then with iTunes is creating the conflict. You should only be using one or the other. If you are using iCloud, you should just make the change in either iCloud or the iPhone and let it sync to the other devices. If you change it on the computer and the phone, then iCloud is probably creating the conflict. It doesn't know what to do. What happens if you just make the change in one location?

IPhone Outlook sync using more than 1 folder

I have been using Outlook to sync my calendar with no problem now for quite some time. I have 1 shared calendar across my iPhone and on Outlook on my PC. I thought I would sync contacts as well but instead of sharing a single contact folder it has created an iPhone contacts folder on my PC. This means I have 2 folders of contacts on my PC instead of the 1 shared folder, so it's a pain as when I'm working quickly and saving contacts duplicates are created which I then have to manually find and correct. Is there a way of sharing a single folder with contacts in? I'm guessing there must be as this works for the calendar. I'm using Outlook 2013.

Select the folder you want to start with and select the photos and click book - then go to the other folder(s) and drag the photos you want to add to the book project that was created in the last step - you can drag photos from albums or from events to the book project
LN

Unique iphone/Outlook sync problem ???

Hello all,
I have followed posts for over a month now (since I got my phones) and have yet to see this specific problem. I even spoke with the 1-800 people but their insight was limited at best. So I decided to sign up and place this post. Any help would be appreciated. I too, like many others have had problems syncing my iphone with Outlook (2003) both ways. I use Outlook express for email/contacts (via WAB) these sync fine. I just have to open my email a/c (since both my wife and I have iphones and separate emails). Never get any error messages for Outlook calendar when I sync; in fact occassionally get the "you are about to change more than 5% of what is currently there." When I open Outlook though nothing comes up. Same thing with Outlook; if I place new appt then sync; it does not show up on iphone. I have read and tried every suggestion within these posts to no avail and pretty much had decided I would have to live with just using the calendar on iphone alone. Here is the kicker; my iphone crapped out a week ago; top third of touch screen would not work; called the 800# went through all their template troubleshooting; tried to resync everything again so I could load it on my loaner. Never could pull it up on Outlook though. Accepted the fact I lost my calendar; however when my loaner came to me when I placed my sim card in and synced it; much to my amazement the calendar popped up on my iphone. Still having same problem of new items entered either on iphone or Outlook not syncing either way. BTW have received a new phone now; just wondering if anyone has any insight to this problem and what I could possibly do to fix it.
Things I have already done (from posts read):
Uninstalled/reinstalled iTunes
Have most recent software on iphone
Added sp2 for Outlook
Added sp3 for Office
Inactivated my Norton's when syncing
Checked and made sure I do not have Windows Live loaded
Confirmed PST file accepts unicode
Anyone that has any help for me; it would be much appreciated.
Thanks in advance.
Nandan

I had the same problem when I first got the phone when they first came out and I spent a few hours on the phone with them. I had reoccuring events set up in my outlook that were scheduled with no end date. Apparently it caused some sort of sync problem. I had to go into the event that I scheduled to occur every third day with no end-date and I scheduled it to end around the year 2010. Anyways, I don't know if this will help but it worked for me.
good luck!

HT1386 iPhone calendar sync probs

I can not sync my iPhone 4 with iCal on my laptop. Entries made in iCal will transfer to the iPhone but entries made on my iPhone calendar do not appear in iCal? I am using iTune 10.6.1 and running OS 5.1 on the phone.
Prelfau

That's because it's no longer done through iTunes. But rather your email client. You'll have to sign into both your iMac and iPhone.
On the iMac... System Preferences---> Internet Options---> (your email client)---> Make sure that the Calendar box is checked.
On the iPhone. Settings---> Mail, Contacts, Calendars---> (your email client)---> Make sure that the Calendar ticker is turned on.
KOT

How do I remove one of the calendars from iCloud but keep it on the iPhone to sync with Outlook by USB and keep the other calendars synced on iCloud ?

iPhone 5, Macs and iPads at home, Windoze7 system at work.
Using iCloud to sync calendars, contacts, etc on all the home devices. Used USB cable to sync at work with the Windows system, with the Outlook 2010 corporate account (corporate server). I need only the Outlook calendar to be synced, syncing the contacts created too many problems with duplication, etc. No need for that. Worked fine until the latest upgrate to iOS7 and iTunes 11.1. Used to have a calendar that was not on iCloud and was simply and exclusively syncing between the iPhone and the Windows computer at work. The other 3 calendars synced fine with the macs and iOS devices via iCloud but not with the machine at work - keeping private records private.
Upon the iOS upgrade, all calendars are now on iCloud. I am no longer able to remove one - for security too - from the iCloud and sync it with the Windows computer exclusively. I managed to sync it once on the PC with iTunes by switching iCloud off on the iPhone before connection by USB cable. Trying it again, it tells me that it will erase all items on the Outlook account (the "more than 25% of your records are going to change" alert) and won't add or modify any. I stopped the sync in time...
Tried on the iCloud site for a solution to remove the calendar, nothing.
There is no iCloud setup on this corporate computer - no access permitted. The USB cable connection is the only solution and up to the upgrade of the iOS this went seamlessly.
Any solution out there?
Thanks
Vladski

I share a similar situation (usb iTunes sync with Outlook with my corporate laptop; personal calendar on icloud).
With IOS7, at first, iTunes/Windows does not propose Outlook sync anymore. I need to switch off calendar from iTunes to enable usual usb sync with Outlook. I had to sync it twice while checking "replace iphone data" to get a stable behaviour (like before) IOS7.When I try to re-enable icloud calendars, it proposes me to merge them...
I did not test merging so far...
IOS7 and iTunes 11.1 are not completely polished ;-)
PY

E-mail (Outlook) syncs to iMac and iPad, but not to iPhone. How can I get it to sync to all three devices?

My e-mail (Outlook) syncs to my iMac and my iPad. However, I can read e-mails on my new iPhone, respond to them, and even erase them, but when I go to my computer or iPad afterwards, they still appear unopened and I have to open each one and close it again so it doesn't show up as an unread e-mail. This does not happen with the iMac and iPad; deleting it on one of those deletes it on the other as well. What am I doing wrong?

I asked the hosts to relocate your question to the Using iPhone Forum. You should get helped there.

Outlook 2003 + iPhone calendar sync problem solved

Here is how I solved my sync problem. Seems a lot of people have the same problem here with Outlook sync suddenly not working after it worked fine for a long time.
I've had Outlook 2003 calendar sync with my iPhone for a few month without any problem, but a few days ago the sync suddenly stopped without any error message. iTunes Diagnostic found no problem and I followed all the steps that Apple outlines to fix the problem but nothing worked (TS2776).
As Apple asked to, I created a new user account on my Windows machine and setup a few test calendar entries to sync with my iPhone. That all worked fine.
So I did what Apple doesn't tell you, and I copied my original Outlook Data file (.PST) over to my new user account and tried to sync that one. Now this didn't work. So I knew the problem lies somewhere in my PST file.
I have then tried to create a new one from scratch in my original Windows account, and copy all the data over. Again, it didn't work. So I emptied the file again, and copied all my calendar entries over to the new PST file in batches (first 10, then another 10, etc).
What I found at the end is that one single calendar entry I created a few days ago caused my sync to stop working. Once I removed this entry, everything worked fine again. Don't ask me what was wrong with it (I made a backup just in case Apple wants to see it), but now everything works again.
If you want to save some time to find which one it is, you may start deleting entries that you created just recently before it stopped working.
Hope that helps.

Hi im having the same problem. I use outlook 2003 on windows xp and until recently my sync (using usb) was working fine. Now it would seem that calendar items are no longer syncing. can you give any further details of the calendar entry which was causing your problem? im wondering if it was added on a certain date perhaps.
I am running the inbox repair tool to see if my pst file has any problems but would appreciate any other help in the mean time.
Cheers

How do I set up my iphone to sync with my outlook account?

How do I set up my iphone to sync with my outlook account?

Hi maryannmc,
You have two options.
1. You can plug the iPhone into iTunes and select the "Info" tab and choose "Sync Mail Accounts" and this will transfer the settings across.
2. In the iPhone you can go to Settings > General > Mail, Contacts and Calendars and choose "Add account"
You will need to know if your account is POP, IMAP or Exchange and this will help determine what settings you need to enter and how to set it up so both your computer and iPhone can receive email.
The iPhone can add most popular accounts with ease such as gmail, yahoo or hotmail.
Hope this helps,
MiFFMaN

IPhone-Outlook 2007 Calendar Sync (What worked for me)

Hi;
Today after 3 weeks of day after day trial my iPhone-Outlook 2007 Calenar synch problems seems to be fully fixed. Once again this is what worked for me - I am sharing it and hope that can help you as well:
Overview
========================
I now fully believe that the root cause of the issue starts from a corrupted appoinment entry in your local calendar file. This appointment entry in turn breaks your outlook sync file known as the .OST file. I will tell you how to fix this later. This file is what iTune uses to synch the iPHONE calendar with your Outlook 2007 (same should work for outlook 2003).
In short when the outlooksync.DLL file called by iTUNE, request to sync with outlook - it is the outlook that cannot resolve a corrupt .OST file and all goes to **** after that.
I say this as "This is up to you find this bad calendar entry, get rid of it, get rid of the .OST file, and finally tell Outlook to do a repair job on your outlook installation. I will tell you all how to do this as well.
Steps to fix this issue:
===========================================
1- Go to your outlook calendar and delete any old appointment that still is in there. I got rid of anything older that 2 weeks. To do this just go to your calendar in outlook ... swith to a List view ... sort based on date and highlight anything older than that date and delete. This took me about 30-45 miutes of work... so be paitent with this step. Also, get rid of any holiday notification BS that Outlook puts in your calendar ... you can do this later.
2- Go to outlook-tools-trust center-click on Add-In and then at the bottom of the screen click on Go and validate that your two outlook sync dlls are marked and enabled.
3- Shut down outook and go to the following directory.
C:\Documents and Settings\user name\Local Settings\
Application Data\Microsoft\Outlook
and rename your .OST file ... (there should be only one out there).
3- Go to your control panel and do start/stop applications. Select Outlook and click on change ... outlook will come up with a few options. Select "Repair" this should force outlook to replace the .OST file which you just renamed.
4- Now starts your outlook and let it do its initial sync. Make sure iTune is off at this point. After the Outlooks initialization is done ... now comes the moment of truth...
5- Start iTune (I recommend that you select manual sync) and sycn with your calendar.
At this point I learned that all my calendar items have come in ....
Good luck and let me know if this works with you. Please Please remember the first step ... getting rid of your old appointments is the most important step ... don't rush it ... get rid of anything that you don't need.
Cheers;
Darab.

You can try resetting sync history by clicking on edit at the top of itunes and choosing preferences. Then click on the iphone icon at the right top of the window that opens. There is a button at the bottom of the window to reset sync history.
Also, you can try creating a new login on the computer.
Open outlook and put in a few trial events.
Then sync the iphone to this outlook calendar replacing all calendar data on the iphone.
This is to see if you end up with dots on every day.
If you do not end up with dots on every day, then you might want to take a look at any reoccurring events in the other outlook calendar.
Hope this helps.

My iphone wont sync my calendar on outlook

Hi,
my iPhone 5s wont sync with my calendars on outlook. Keeps coming up with an error box, saying iTunes could not sync calanders to the iPhone because sync server failed to sync? Any ideas?
Thanks!

Did you already try the troubleshooting?
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - Apple Support

IPhone calendar sync w Windows 8 Outlook 2013

I am using the Outlook 2013 calendar. I want my iPhone to sync up with this Outlook 2013 client-(not cloud) based calendar, but during an iTunes sync, it seems to pick up the Win8 Calendar app instead.
Any advice? I'm at my wit's end.
Thanks
(and yes, I shoulda bought a Mac...)

OK, my wonderful husband figured this out. He tapped the iPhone calendar app, then the button called "calendars" in the upper lefthand corner, and got a screen that lists the calendars that should show. He clicked only on the "From My PC" calendar, and left the others unclicked.
The root of my problem, IMHO, is that MS Win8 has a horrible calendar app that won't even sync with the MS Outlook Client calendar. The Win8 cloud-based calendar app does a really sloppy job on timezones - an event doesn't even have a visible "timezone" designation. That's why I couldn't use it.
On the other hand, what did expect buying Win8?

My iphone will sync WILL NOT sync the Calendar on Outlook. Outlook is just blank

My iPhone will sync all other details but it will NOT sync the Calendar with Outlook - this just began this week - driving me insane - I need to have the Calendar on the iPhone working 2 way with Outlook so tha I can print off my Calendar for end of year review. Nothing I do will make them cross sync. I have also installed the iCloud but even this will not sync the Calendar on the iPhone with Outlook - frustrated - Mayo Ireland

Try going into settings - mail - outlook account - then uncheck the sync for calendar - then sync it back and see if that resolves the issue.

I cannot get my iphone to sync with outlook

My iphone 4 synced well with my previous laptop running Vista. I now have a computer running with Windows 8 but cannot get it to sync with iphone. It is backing up to icloud. successfully. Can anyone help as everything I have tried has failed?

How does iCloud have anything to do with this, you have 2 email accounts, neither of them an iCloud account?
If you want to get Gmail on your iPhone add it to your iPhone. Same goes for Outlook.

Outlook/iPhone Calendar syncing

I cannot get my iPhone to sync properly with my Outlook calendar anymore. They used to merge data, often creating duplicate entries for items that were on both the calendar & phone. Now, items that were on my calendar are only on my phone. It isn't 100% though because some items remain on my computer.
I've reset the sync history, updated my iPhone software & iTunes software. Nothing is working! I can't even find a place to tell iTunes to merge or replace now that it has been installed. This is a work computer and so I have no access to re-install the software without requesting IT to come and do it for me.
Any answers?

Hi Bob.
Have you updated to the latest version of itunes/iphone? I ask as am having issues updating as well and before I start banging my head against a brick wall trying to get it all updated to see if it fixes the problem, i may as well find out if it could solve the issue.
Rachael

HT1386 iPhone/Outlook Sync

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