HT1386 Iphone says it's over capacity but is empty.

I try to synch my iphone 4 to itunes and though it currently has nothing on it, it shows it is over capacity. What can I do to fix this?

Is this the memory bar?

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Ipod Nano says I am "Over Capacity" but is not storing any music

Ipod Nano says I am "Over Capacity" but is not storing any music. Do you know why i can't get any music on it? I have uninstalled and re-installed itunes as well.

Look at the colored graph under the iPod's Summary tab in iTunes showing you the types of content and how much space it is consuming on the iPod. What seems to be taking up all of the iPod's available space?
B-rock

Photo storage over capacity but can't find pictures on phone

When I hooked up my iPhone 5 to my laptop, the storage for the phone says I'm over capacity. It's understandable that most of the storage would be allocated to photos, however, it says I have 6089 photos when in reality I try to keep the photos below 200. The only way I could have that many photos is if you add up everything from the camera roll, albums, my photo stream, and shared photo streams. Maybe I'm just not that tech savvy, but I thought the photo streams were supposed to take up cloud storage and not phone storage. Regardless, I would like to know how to find these photos so I can copy them to my computer and then remove them from my phone. As it stands I only have 155 pictures on my camera roll because I have to delete pictures before I can take more. Can someone please help?

You can only import pics in your camera roll to your computer. iOS: Import personal photos and videos from iOS devices to your computer
No photos in photos stream doesn't take up icloud storage. iCloud: My Photo Stream FAQ
Where does album sync to your phone iTunes: Syncing photos ? IF so unsync them.

When I try to sync my iPod with iTunes I can't because it says it's over capacity. It's not. It's a 16 GB iPod, it's only 105 songs on there. No movies or pictures or such. Anybody got a word of advise?

When I try to sync my iPod with iTunes I can't because it says it's over capacity. It's not. It's a 16 GB iPod, it's only 105 songs on there. No movies or pictures or such. Anybody got a word of advise? I've tried resetting the iPod but get the message that it's not possible cause i'm not connected to internet. I am though. Tried managing music manually. I've tried all the usual stuff.

Go to Settings > General > Usage and see how much is shown available and how much is in "Other".

HT1665 iphone says accesory is not supported, but I am not using an accessory

Iphone says accessory is not supported, but I am not using an accessory.

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Hi, I have updated my Itunes to 12.0.1.16 Before the update I had 10gb of free space on my Iphone 5S, now for some reason Itunes is saying im 26gb over capacity. I for some reason appaer to have gained over 40gb of Other space Any ideas

I had 10gb free space on my IPhone 5s
I have updated ITunes to the new version this evening
Now when syncing my phone it says I am 26gb over capacity and also OTHER has increased to over 40gb"
Any ideas anyone

I found the culprit in my case: after update to itunes 12 iPhone is X GB over the limit.
Check your sync settings for each type of content in the left sidebar. In my case I had sync turned off for everything but ringtones. After iTunes update for some reason the entire music library is set to sync with the phone. Turning it off reconciled the storage issue. Perhaps in your case it is some other new content marked for syncing.

Updated my iPhone 4 to OS 5 and now saying I am over capacity in yellow

Updated my iPhone to new OS 5- now on my MacBook pro it says that my iphone is over capacity with "other" this is yellow. I had plenty of available space before the update. How can I free up space when I don't know what is using all the space???? Any help would be much appreciated!

This is what I did step by step and it worked like a charm... I had an iPhone 4 when I did this a few days ago. I have documents and data ON in iCloud...
1. write down or take screenshots of all existing shortcuts
2. delete all shortcuts
3. backup to iCloud (I think this clears all shortcuts you have stored in iCloud)
4. go back to settings-->general-->keyboard... You may notice one or a few generic shortcuts pop up on their own. The one that popped up for me was OMW (on my way)
5. re enter all of your shortcuts and phrases
6. when done, back up again to iCloud (stores your new shortcuts)
I restarted my phone. Shortcuts still worked. I just got a 4S and restored from the iCloud backup mentioned in step 6 and my shortcuts worked on my new phone.
Good Luck. I hope this helps everyone.

Can't add apps. Says it over capacity but bar shadows there is room.

adding apps or music files to ipad from computer. Capacity bar at bottom of computer screen show that my ipad has some free space (e.g. 2gb). Try to install or reinstall already bought apps ( say 2 at 410mb) and get a error message saying that there is not enough free space ( additional xx.x GBGH required). How do I solve this proble?

iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
What is Stored in iCloud and What is Not
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
 Cheers, Tom

Why does my 5s show over capacity but 3gb free space

My itunes library currently has 21gb of music and the status bar for my iphone says music is 20gb. I want to sync the extra 1gb and I have 3gb free space after apps etc but when I try to sync it says I need an additional 19gb which is baffling. when I click on the "on this iphone" tab it shows as having no apps no tones no books and only one song but obviously my phone is full of data but not to capacity. I really want to listen to my new music any ideas on how to fix this?
Im running the latest itunes and 7.04 on my iphone on windows 7 64bit.

Please read this article for how to go about syncing music using itunes.
http://support.apple.com/kb/ht1386
It sounds as if to me you are attempting to sync OVER what has already been synced. Not really possible but I suppose anything can be done if trying hard enough. Please carefully look over the area which discuesses syncing either the entire library or selected artist, playlists or genresl.
Good luck
http://support.apple.com/kb/ht1386

I have a 16gb ipod touch 4th generation, 733 songs and 5 apps, yet it says it is over capacity and will not sync. however i know people with 8gb ipods and 1000s of songs? help please!

just says my ipod is over capacity when it's a 16gb ipod so it obviously isn't, can someone help!

How many songs depends upon the format of the some. Some are not compressed at al and they take up a lot of storage.
In the Summary pane for the iPod in iTunes you can compress songs that are synced to the iPod. Check the box that says Convert higher bitrate songs to XX kpps ACC. An XX or 128 is a good compromise of quality and compression.
Also,
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
What is the Other on my iPhone and How to Remove It

My iphone says its up to date but new software is now avaliable

I have the most up to date itunes and my iphone says that my software is up to date. However, I know the IOS 7 came out today. How can I get this update?

Ditto what Lawrence Finch said.
But the smarter decision to make is wait a week and let others work out the inevitable kinks. A few thousand select beta testers is no comparison to hundred's of million regular users. I guarantee there will be minor to major issues found with iOS 7, over the next few days.
I am not disparaging Apple because it is impossible to account for every possible scenario and configuration permutation.
So, don't be so anxious! Patience is definately a virtue in this situation.
Besides, waiting a few days or a week will save you the utter frustration of having to restart your iOS7 update download due to lost server connections.

Why does my 8gb iPod Touch say it is over capacity when transferring songs from my 4gb iPod?, Why does my 8gb iPod Touch say it is over capacity when transferring songs from my 4gb iPod?

Okay So my little sister got a new 8Gb iPod Touch and it says that there is a little over 6Gb of space on it. I guess a little must be used up for formating or the operating system of the device. So that is normal I'd assume. Then she starts to sync her music library to the divice, all of the music that she had on her old 4Gb iPod.During the process it says that she is over capacity by .22Gb? How is that possible? How is it that her entire music library from Itunes and her CDs, a grand total of 700 songs, were able to fit on the 4Gb iPod but makes the 8Gb with 6Gb of usable space (said to be able to hold like 2,000 or more songs) over capacity?! could someone run me through a process to get all the music together so that we can get it set up right. I really have a feeling that somewhere we must have screwed up.
Thank you in advance for any help you can give.

This is really a guess but perhaps it's the factory-installed apps.
You might want to try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

Over Capacity, but NOT!

I've synced my iPad 2 to my PC iTunes. It's all been going great. However, now iTunes tells me that my device is "Over Capacity by 6.56GB" even though the device itself reports that there is still 12.8GB free.
Anyone got a clue?

bytorphoto wrote:
Either iTunes or iOS needs a bug fix to deal with this.
That is not a bug, it is simply a user sync oversight. I have never seen it on by default.
Cheers
Pete

Why does the iphone say it has 16 gb but when i plug it in it shows 26.2 gb with only a capacity of 13.4gb?

ok guys i have done my fair share of reading and i am so lost. on my box it says i have a 16 gig iphone 4 verizon white. my question is everytime i plug my phone in it pops up with a little tiny AutoRun icon and i hit open files. well it shows that i have 13.4gb of 26.2gb. but in iTunes it only shows my phone with 13.4 with 12 available for apps and music. why is it that my phone realy has 26 gigs and i can only access half of that?
Is my phone realy using 13gb just for software? that is way to much for me. any body else see this, what about any fixs or what not?

There's no way a 16GB model phone has more than than capacity. I have no idea what you mean by AutoRun icon. Is that an app you downloaded? Did you jailbreak?
The "advertised" capacity of all storage devices is based on a decimal definition of "Gigabytes" where 1 GB is defined as 1,000,000,000 bytes. However computers see and calculate storage based on binary definitions where 1 GB = 1,073 742,824 bytes. Thus a 16 GB "decimal" device is only 14.9 real, binary gigabytes.
Also, there are additional loses due to formatting overhead and the iOS. RAM memory is separate and not used from the supplied flash disk.

HT1386 Iphone says it's over capacity but is empty.

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