HT1386 iPhone Sync Issue

I cannot sync my iPhone with iTunes, it keeps stating not authorized, go to store and authorize, but when I do, it says this computer is already authorized. I have already updated and restarted, same response.

Hi Greg,
Thanks for the quick response. This sounds like a good solution, but I am wondering if we are on different systems because I don't have an "update smart playlist" when I right click on a playlist. Also, I don't have "live update", but I can turn off "automatic sync" which I presume is the same thing.
I am using a Windows PC and iPhone 4S. I will try to find the update playlist option on my system. If you have any more insight, let me know.
Thanks.
Bill

Similar Messages

IPhone Sync issue (and album art messed up)

Whenever I sync my iPhone with iTunes, instead of just updating the media I have changed, it will randomly add anywhere between 30 to 300 songs that were already on my iPhone. It doesn't cause any problems with using the iPhone other then the fact that it takes a really long time to sync even when I don't change anything or add new media to sync with the iPhone.
So far I have:
-made sure I have the latest updates of iTunes and all software
-re-set iSync
-done an archive and install
-had a genius appointment at the Genius Bar at the Apple Store and
-they replaced my iPhone
...but my problems still exist. And on top of that, all of the album artwork on the iPhone is jumbled up. It looks fine in cover flow, but when I switch to the normal mode it will be the wrong artwork with the wrong song. My album artwork in itunes is not jumbled up, but all of the artwork for the movies and tv shows I have bought and downloaded from the iTunes Store has disappeared and I can't get it back by searching for album artwork.
So, to recap, my 3 main problems are.
1) iPhone Sync issue
2) Album artwork jumbled up on iPhone
3) TV Show and Movie artwork disappearing on iTunes
If anyone can help your time would be greatly appreciated. Thank you so much.
Andrew

Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414

Intel and IPhone Sync issues

Some forwarded this to me. It might be relevant to some users here.
"Senior Editor, iLounge
Published: Thursday, November 5, 2009
News Category: iPhone
Intel has issued a comment concerning the iPhone sync issues some users are experiencing with certain PCs containing a specific Intel chipset. “Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said. The basic input/output system (BIOS) is the boot firmware run by a PC on startup, which identifies, tests, and initializes core system devices such as the graphics card, hard disk, and other hardware. As we reported earlier this week, the syncing issue appears to linked to Intel’s P55 Express chipset and its USB controller, which leaves the afflicted machines able to recognize the iPhone but unable to sync. The problem has been most prevalent among PCs running 64-bit Windows 7, but the issue has also been reported on machines running both 32-bit and 64-bit versions of both Windows 7 and Vista."

Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Syncing manually
If you prefer not to automatically sync content to your device, you can set up manual syncing:
Connect your device to your computer and open iTunes.
Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
In the main iTunes browser window, select the Summary tab.
Select the option to Manually manage music and videos or Manually manage music. This will deselect the automatic sync settings for the Music, Movies, and TV Shows tabs.
Click Apply.
And -
After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
Select your device.
Click On this Device.
Choose Add to in the upper-right corner. If you drag a song, video, TV show, or movie while viewing the media in your iTunes library, a sidebar will show up on the right. You can drag your content onto the device. You can also create and modify playlists directly on the device.
Thanks for using Apple Support Communities.
Best,
Brett L
Thanks for using Apple Support Communities.
Best,
Brett L

Iphone syncing issues

Hi I'm having major syncing issues where every time I plug my Iphone in to iTunes it deletes a load of songs that were on there and then re-installs them what can I do?

stevepatek,
That error can come from several things. The first thing you will want to do is follow the steps in this article to re-register iTunes dll files:
http://docs.info.apple.com/article.html?artnum=304996
If that does not work, then continue on to this article for more troubleshooting help:
http://docs.info.apple.com/article.html?artnum=301267
Hope this helps,
Jennifer B.

Ical and iphone syncing issues

I'll pile on with my own iphone/ical sync issue, to add to all the others i see.
my iphone and ical synched just fine from the start, but since installing software updates, suddenly the calendar on iphone will not accept any new information.
originally, i'd set up my entourage to sync to ical, and in turn 'sync' to iphone, but to test if this runaround was the problem, i've followed some of the other instructions laid out elswhere on this board to set up a test calendar on ical.
this hasn't worked either. nor will the iphone calendar accept any new info when i explicitly direct the itunes software to replace info.
i've also tried resetting everything, but those stubborn pre-software update calendar items remain on my iphone, completely unchanged.
anyone have any ideas?

The same thing happened to me. As of today's update (11/16) I got to the root of the problem. go into itunes with iphone connected. select information, and if your problem is mine, you will see that all ical and mailbox synching options are now strangely unchecked. check the boxes for what you want to synch. click apply. for an unknown reason, the software update then reveals that it thinks your phone is synching to another account. just keep clicking through, selecting synching with your computer and "new" account. ditto for the keychain issues. presto! it all synchs correctly again.
hope this helps!

IPhone - Sync issue with Calendar and Outlook 2003

I have been syncing with no problem up to yesterday - now I can't sync my Calendar with my PC. It doesn't make any difference whether I make an entry in iPhone or Outlook. I have reset sync history in iTunes - no change.
The only thing that I can think of that I did out of the ordinary was to copy and paste my contacts into another contacts group in Outlook.
It would appear to be a problem with Outlook as the iPhone syncs with iCal and Address book on my G4 laptop.
Appreciate your help.
Alani

Outlook is definately a problem. Ive been at it for a couple of days going through this thread and others. Still not syncing.
What Apple has to realize is that windows people have different microsoft offices, i use 2000 because the schedule is shared between everyone, this is an addon in newer copys of office.
When i make a call or recieve a call i would like to see an option to add the caller to the schedule .. When your on the phone with the caller you can just hit a button and it brings you right to the calendar and enters the caller in the schedule where ever you place them.
Anyway i will keep at the sync thing for a while and see what happens. Nothing so far. l8r

HT1386 iPhone Syncing Calendar issues...

Hi All,
I've had a recent problem in that my iPhone 4S seemingly 'lost' a load of my Calendar entries. I checked that all the Calendars where being synced by selecting 'All calendars' and this was okay, but when i tried to Sync with iTunes, I got a message saying I'd delete over 800 entries on the Computer (the 'over 25% of entries being changed' warning) if I continued, so I 'cancelled sync' of the Calendar entries...
I next followed the support page recommendation, and on iTunes>(Device)>info>advanced, clicked on the 'Replace information on this iPhone - Calendar' box. Next Sync, all entries reappeared, but whenever I've tried to Sync since it tells me that if I proceed , I will 'MODIFY' over 350 entries on the computer - something I'm a little weary of doing! Is there any advice anyone can give as to where I've gone wrong / if I should just proceed, etc?
I'm running Windows 7, and the iTunes is up to date, as is the iOS on the iPhone 4S...
Thanks very much in advance for any help!
Kindest regards,
Mark

I have this same issue: When I add an event on my iphone, it does not show up on icloud.com - it worked fine in the past and I haven't changed any settings. I verified the icloud calendar settings on the phone (default calendar etc..) - I tried to turn calendar icloud sync off and then back on but to no avail. help.
Iphone 4s with most recent OS>Windows XP> Firefox

HT1386 itunes iphone syncing issues

itunes does not see iphone even when connected with usb cable. any help

windows http://support.apple.com/kb/TS1538

ICal iPhone Sync Issue... Bug?

I have many repeating events in my calendar. I often have to change the time of one of the events in the string. I seem to have major problems when I do this either in iCal on my Mac or in the iPhone. When I sync I end up with deleted events, duplicated events, or other seemingly random errors. Often my iCal and iPhone are showing different info after a sync. I have double checked the settings for sync and reset my sync history with no positive results.
This problem is so perversive that I have reverted to putting in repeating events as entirely separate events. A huge pain as an event that repeats for five days needs to be put in as 5 completely separate entries.
Well, now a new and interesting bug has shown up. Yesterday I put a repeating event in on two days in my iPhone as two sepereate events... no repeat from within the software.
Today I synced with iTunes and the iPhone wanted to create a new calendar in iCal with the new events in it. I canceled the sync and double checked all my settings with no issues found. In the end I had to allow the new calender to be created to get the new events over to my iCal and now I have another calender that I never created!!!
I have calendar sync problems nearly every time I sync!! My calendar is my income!!! I need help. This is approaching unusable. Any help would be appreciated. Any thoughts, ideas? Any one else seeing these kind of issues?

I am having issues with birthdays as well. Someone else posted that it was with birthdays over 75 years ago, and that is definitely what is happening with mine. The even stranger thing is, if I change the address card with the birthday of 1926 to 2000, it still doesn't show up on the iPhone, however if I create a new card with a year of 2000, it works fine.

IPhone syncing issues after iTunes upgrade

Hi
I just upgraded to iTunes 8.1.1 for Mac. During the install I got a kernel panic and had to restart. iTunes seems to be installed fine. When I connect my iPhone I get messages like "some content will not be copied to the iPhone as this computer is not authorized" or such like. So now several apps, videos and music has been wiped from the iPhone.
I tried authorizing the computer but I just get "This computer is already authorized".
there does not seem to be any particular link between the erased content. Some was purchased on the Mac and some on the iPhone, all from the iTunes store. Before I updated iTunes everything synced fine.
I can d/l the apps again direct to the iPhone but I can't find a way to get the missing music and videos back on the iPhone. Very annoying.
Would re-installing iTunes help?
Any ideas?
Thanks
Chris

Hi Chris,
Try highlighting the one of the songs that will not sync in iTunes> cilck File> Get Info, check the account name and verifying you are authorizing the computer with correct account.
If the issue persists, try removing the SC Info folder as shown here: http://support.apple.com/kb/TS1389
If you still see the issue after removing the SC Info folder, try reinstalling iTunes as shown here: http://support.apple.com/kb/HT1224
-Jason

IPhone sync issues with 3gp videos:

My girlfriend texts me a video from her iPhone 4 to my iPhone 4. I downloaded it to my computer and put it in a file folder. I try to sync my iPhone and iTunes crashes when it gets to the sync photos part every time. I had this issue two weeks ago and after like 30 trys it synced. Am I doing something wrong? I just want to log videos in their own folders like I do pictures to stay organized. Thanks.

O.K this is rather hilarious because I am talking to myself here, but I actually found a solution that works.
Check out this free program. http://www.qtsync.com
It's free, so obviously I am not plugging something here. I loaded my 3gp files into here, and it has a function which will tell you the length of the audio relative to the video. As I suspected, all my video files were a few beats longer. It was literally this simple: change the value of the video length to match audio length. VOILA. Audio and video perfectly in sync for the entire movie.
I was then able to use the software to export as .mp4 / .mov or whatever, ready for editing.
This is a really simple and powerful tool, and I am guessing you could use it to correct a huge range of similar problems, as it doesn't require you to enter a framerate or anything, just simply match the length of audio + video.
Ok. I am so happy right now I am going to start another thread just advertising this solution..because a lot of people have had the problem and this is the only thing I found that works consistently.

App iPhone sync issue

Hi all,
quick question, I'm having an issue when I sync my iPhone into iTunes.
Most of the sync happens normally, a part from the app sync, where it should copy across new apps from the iphone to iTunes app library or update app files that have been updated on the phone (and the old file in iTunes is normally put in the trash). During the sync, when it gets to syncing apps, all that happens is the status bar stays at the beginning of the bar and iTunes cycles through the apps that that it needs to either import or update, nothing actually takes place.
The issue happened after an iTunes crash where I lost the iTunes library file and had to restore it from a 'previous iTunes library' file.
Also potentially of note, in the iTunes preferences, under 'advanced' the devices that iTunes says it's syncing it has two phones, with the same serial for my iPhone, one is from before the crash, the other is after.
Any suggestions?
Cheers.

Yeah, thanks, I have.
Also whenever I go to sync my iPhone, iTunes keeps saying it's detected apps on my iPhone that aren't on iTunes and would I like to transfer them (otherwise they'll be deleted). I've had to select 'transfer' each time I sync my phone.

Ical - iphone syncing issues

I haven't had this problem until recently (the last month or so) but I have my iphone calendar set for military time to avoid any confusion. Military time isn't even available as an option on ical on my main computer! Now every time I try to sync my phone with my laptop, there is confusion in the system as to whether to process a (for example) 3 o'clock appointment as 3 am or 3 pm. several of my calendars have gotten screwed up this way. Is anyone else having this issue or a solution to it? I prefer to keep military time. Thanks

Having Military time across the board really helps me out, as well. This is how you configure it for iCal on your Main Computer:
System Preferences-->Language & Text
Select "Formats" at the top of the window.
Near the center of the window is a section called 'Times'; a small sample is shown. Click the Customize button to its right.
(This next part can be a bit confusing.)
Four different time formats are displayed, each with a different 'length'. Click-and-hold the Hour section of the time displayed and select "00-23" from the popup. Do this for each 'length': Short, Medium, Long, and Full.
The longer 'Length' formats have AM/PM. Click on the PM and hit your Delete Key.
Click 'Okay' in the lower-right of the window.
Restart iCal; it will now be on military time on your Main mac.

ICal - iPhone Sync (Issue or bug?)

If I enter a birthday for a person in my address book of 1/2/1930, it shows up in my iCal but does not get synced to my iPhone. However, if I just set the date to 1/2 and have the computer flll in 2007 it shows up in iCal and on my iPhone when synced.
Is this a bug? Seems like it to me...

I am having issues with birthdays as well. Someone else posted that it was with birthdays over 75 years ago, and that is definitely what is happening with mine. The even stranger thing is, if I change the address card with the birthday of 1926 to 2000, it still doesn't show up on the iPhone, however if I create a new card with a year of 2000, it works fine.

IPhone sync issues after recent upgrades

Fellow community members and (hopefully) developer or product folks in Cupertino....
Ever since the latest releases of iTunes (11.1.2) and iOS (7.0.3) I have been unable to perform a succesful sync - which quite frankly is unnaccepatable.
I'm on an older MacBook running OS X 10.6.8 and an iPhone 4S, but I'd be amazed if this wasn't a featured combo in pre-release QA?
On researching this issue it seems like a number of people are experiencing the same thing, which seems anchored in music and playlists? I can back-up, sync/copy apps, but when it comes to music the whole thing seizes up. I've tried some of the community suggested work arounds but to no avail.
Here are the traits of the issue I'm seeing:
iTunes goes through the motions of syncing but falls over on step 6 of 6 - "Waiting for changes to apply". From my experience you could be waiting a long time; a very long time. Odds are America might have plugged it's budget defecit by the time my phone syncs.
I've checked and un-checked options to re-teach my phone about my music playlists but this has had no effect. It's Halloween as I write this and I notice my phone now shows the ghost of playlists past - the music isn't there, but the metadata is, along with icons suggesting I download these tracks? A new commercial feature to boost iTunes revenue, or a buggy and crappy user experience? The more synical out there may say both.
Come on Apple, this stuff really lets you down, what's the official line? WIll this be patched in an update and in the meantime is there a workaround that works?

I haven't been able to pull off a successful sync since last Saturday...the same day I updated my 4s to 7.0.3. And since the update my 4s will not play ANY mp3 or music file I uploaded to iTunes. I've long been an apple device junkie and shrugged off the anti-apple & droid fan boys...but this is absolutely unacceptable. There should've been an official statement by now letting people know they're aware of the problem and are working on it.

HT1386 iPhone Sync Issue

Similar Messages

Maybe you are looking for