HT1386 ipod refuse to sync

Ipod touch does not sync

What happens when you try?
Error messages?
Have you successfully synced to this iTunes library/computer before?

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IPod Refuses To Sync Video

Hey, I have a 5th Generation iPod nano, roughly 8 gigs. I recently downloaded a video and iTunes is refusing to sync it. JUST that one video, I DO NOT need to convery the video, it's an .mp4. I can't figure out what's going on, it plays fine in iTunes, but when I try to sync it I get an error "Video cannot be synced because the iPod cannot play it" (paraphrased).
Help?

Sounds like you are trying to sync HD version of the TV Shows to your iPod, which is not supported. You'll need to download and sync the SD version instead. See here for more information.
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

HELP!!!! ipod refuses to sync!!!

I NEED HELP ok so my iPod Classic (160 gb) started acting up at around 9,000 songs. the album artwork get flipped, scrambled and deleted. (its fine in iTunes) ok thats sad but now a few month later my library has grown to 11,000. mainly friends contributed to it... and no viruses btw. anyway, iTunes REFUSES to sync my iPod. every single time i get an error code. the last time iTunes did sync some music, and videos but when it came time to unplug the iPod this is what happens: 1. the iPod displays the 'ok to disconnect' screen. once the progress bar gets to the end, it freaks. it shows this picture of a USB cord (i think) and reboots. it might have just been from the 'ok to disconnect' page while the screen is loosing power but idk. i have done the 5r's, reinstalled iTunes 3 times, and have no more ideas. please help, i am out of warrantee (?) and have no money to buy a new ipod. Can someone please help me? Thanks for reading. THANK YOU!
Message was edited by: Tukr
<Edited by Host>

OK, if restoring isn't cutting it then let's start by checking the health of the drive...
*Check your iPod with Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
If the drive checks out OK then perhaps something else is interfering with communications between iTunes and the iPod. A few things to try out...
- Change the the drive letter assigned to the iPod on connection.
- Exclude the iPod's drive & the iTunes source folder from anti-virus scanning.
- Check the health of the drive holding the media.
- Try a different cable.
- Try a different computer.
tt2

My iPod refuses to sync some music downloaded from iTunes because my computer is "not authorized", although I have authorized it.

I have recently got a new computer, and decided to transfer my iTunes from my iPod (for I had to delete my music off my father's iTunes to conserve memory). I copied the files from my iPod onto my new iTunes account.When I synced my iPod with my iTunes, it refused to sync some songs which I had downloaded off iTunes onto my new iPod, for it says my computer is not authoraiazed, even though I have alredy authorized my computer. Wht should I do?

See this http://support.apple.com/kb/HT4527
Also, follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

IPod refuses to sync on iTunes 9.0.1

Every time I try syncing my music, the process will hang a quarter of the way. When it hangs, I'm unable to cancel the sync process. This forces me to quit iTunes, which often results in an inability to relaunch iTunes unless I restart the computer.
As you can imagine, I'm extremely frustrated.
It seems the only way I can add music to this iPod is to manually add about 100-200 songs at a time. Frankly, this will take forever on a 60gb iPod. This was happening just before I upgraded to 9.0.1--suffice to say, I'm disappointed that this version hasn't found a fix for this problem.
Apple--can you give us some indication you're working on this problem?

Re install iTunes 8 as that has worked for me. iTunes 9 caused me major problems and the Genius bar even thought my iPod hard drive was history but going back to 8 solved all my problems.

IPod refuses to sync because its "full"

I am trying to sync my iPod (currently at 32 gb full) to my new iTunes library (around 18 gb). Whenever I try, it tells me I don't have enough space, even though I have a lot less on it than I did before. How do I fix it?

Check you sync settings. Maybe you are trying to sync more than you think.
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

IPod refuses to sync

I accidently deleted all of my music off my iPod. So, I tried to get all of my songs back onto it. It connects fine, and starts syncing. Then, when it gets to a song (a different one everytime I try to sync), my iPod starts to physically make a grinding noise for about a minute. Finally, a box pops up that says "The iPod (my name) cannot be synced. The required file cannot be found." And then it says the sync is finished. When I look at my iPod, only four of the songs appear.
I do not know if this problem has to do with the iPod itself or iTunes. If anyone has any suggestions as to how to fix this frustrating problem, I would greatly appreciate it! Thankyou!

You could try transferring the music from your iPod back to the computer first of all. There are various ways of doing this, these are for a Windows computer (since you don't tell us what you have).
If you are using iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
For all other non purchased music (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it can be messy.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music and playlists etc from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
Once the music is back from the iPod and in your new iTunes library, you can sync the iPod as normal.
If you see any message about replacing the library on your iPod with your new iTunes, click 'yes'.
Do not do that until the music is safely in iTunes.

My ipod refuses to sync or download any music.

This has been going on for about 4 months now and I am getting really frustrated. I have clicked and unclicked every box in the itunes to ipod sync tab (from the "manually manage" box to the "Sync music" tab). When I try to download songs to my ipod using these methods, itunes will say "syncing with ipod" for a split second and stop; no music added and nothing happens to my ipod. I can dowload things fine off the itunes store on my ipod, but all of the music on my itunes is stuck. I went as far as to restore my ipod twice but nothing seems to work. everything is updated and the ipod is a 4th generation. I don't really know of any other info to give but if you need more just ask for specifics.
If someone could please help me I would be so greatful. Thanks.

hey thanks guys for helping an apple user out.... no it fine that I just wasted $200 on a product that magically stops working after the warenty runs out. its cool cause i have loads of money that I can just **** out my *** to buy more of your products. Thanks again!

IPod refuses to sync with one particular movie. . .

After attempting to troubleshoot myself for the past 2 days, I'm hoping someone on these forums can help me.
I have a 2nd Gen iPod Touch and recently purchased a new movie that I've been attempting to move onto my iPod. It is only with this particular movie that a dialogue box appears towards the end of the sync announcing something to the effect of ". . .The disk could not be read from or written to".
While the movie was downloading off of iTunes, my laptop battery died and I was unable to plug it back in until a couple hours later. But the movie started downloading again, so I didn't think it would cause problems.
I've found this site: http://support.apple.com/kb/TS1539 as well as this one: http://support.apple.com/kb/HT1207 and have done everything I can short of deleting the file and reloading it. But I'm unsure if I can download it again without being charged again. Any help would be appreciated, and I apologize for the length. But this is really frustrating me.

It must be hardware related because I tried to sync it using Windows 7 on the same computer and got the same results, timed out sync, could not read from or write to iPod.
If anyone knows what I should be doing now or what is causing it because I don't have a clue as I don't have any problems with any other USB devices.

HELP! iPod refuses to sync to iTunes until I restore it?

I have a second-hand iPod touch 3G, I have owned iit for 6 months, never had an issue before this.
OK, so I have two laptops at the moment, one provided by my Disabled Student Allowance for univeristy, which I have with me here, and my 'baby' which is my personal laptop at home. My iPod is synced to that iTubes library, but I have another on this one, most of it is music tranferred from across the two computers and burned music. BUT I have a great deal of suff on my iPod that I purchased through iTunes on my iPod, and I don't think I synched all of it to iTunes, because some of it was purchased here away from home because I can't sync this library with my iPod. I have audiobooks, music, a movie and apps.
onight I was playing Fruit Ninja and I noticed the sound wasn't working, only the background music, so I did what I normally do and reset it by holding down the centre and hold buttons until it restarts. Nromally it's fine, but this time it decided to come up with the image of the iTunes logo and cable and when I plug it in it tells me I have to restore it before it will sync with iTunes.
Does this mean that I am going to lose about £60 worth of stuff or is there some way of sorting this out (bear in mind that I am plugging it into a computer that it is not synced with? Is there some kind of purchase history on iTunes where I can get a list of things I bought so I can re-download them or do I have to spend another £60 (some was a voucher I got for Christmas). Please say there is a way this can be sorted without me losing my apps, music and videos and audiobooks I downloaded. PLEASE!
I do have n iStore in my hometown and I am going home this weekend so I can try to sync it with my home pc.

I have a second-hand iPod touch 3G, I have owned iit for 6 months, never had an issue before this.
OK, so I have two laptops at the moment, one provided by my Disabled Student Allowance for univeristy, which I have with me here, and my 'baby' which is my personal laptop at home. My iPod is synced to that iTubes library, but I have another on this one, most of it is music tranferred from across the two computers and burned music. BUT I have a great deal of suff on my iPod that I purchased through iTunes on my iPod, and I don't think I synched all of it to iTunes, because some of it was purchased here away from home because I can't sync this library with my iPod. I have audiobooks, music, a movie and apps.
onight I was playing Fruit Ninja and I noticed the sound wasn't working, only the background music, so I did what I normally do and reset it by holding down the centre and hold buttons until it restarts. Nromally it's fine, but this time it decided to come up with the image of the iTunes logo and cable and when I plug it in it tells me I have to restore it before it will sync with iTunes.
Does this mean that I am going to lose about £60 worth of stuff or is there some way of sorting this out (bear in mind that I am plugging it into a computer that it is not synced with? Is there some kind of purchase history on iTunes where I can get a list of things I bought so I can re-download them or do I have to spend another £60 (some was a voucher I got for Christmas). Please say there is a way this can be sorted without me losing my apps, music and videos and audiobooks I downloaded. PLEASE!
I do have n iStore in my hometown and I am going home this weekend so I can try to sync it with my home pc.

HT1386 ipod won't sync!

help! my ipod nano will not let me sync. it keeps saying error number 13109. i have reset it and called apple tech support, but they want me to puchase a plan. any help would be appreciated.
thanks!

Did you mean error 13019?
iTunes: Error 13019 during sync

Ipod refuses to sync music

i bought a new ipod like, early january or whatever, and it has been great up until recently, i hooked it up to my computer and it said there was a connection problem and it could not properly connect the my computer, so it said to go to the sttings menu in itunes, cuz somehow it still was connected in some way and restore it, so i did and it totally erased all my music and will now not let me put anymore on, but it still comes up with the message to restore the ipod, i have no idea whats going on with it...

Hello there,
And welcome to Apple Discussions!
If you are repeatedly being asked to restore your iPod via iTunes, your iPod's drive letter may need to be reassigned. For instructions on how to do this, see the Apple support document below. Hope it helps.
http://support.apple.com/kb/TS1493
B-rock

My video iPod refuses to sync music videos...

Which is bizarre because I bought them from iTunes and everything else is functioning perfectly, including full length movies...whats going on?

Anyone have an idea as to whats going on here?

2nd gen ipod nano wont sync

ahhh, my ipod refuses to sync it just comes up with a message "the ipod "dave" cannot be synced.the disk could not be read from or written to." ahh please help i only have about and 1/8 of what i want onthere
dell xp Windows XP

Have you had a chance to look at this troubleshooting page? It may be of some help: "Disk cannot be read from or written to" when syncing iPod

"The iPod cannot be synced. You do not have enough access privileges..."

Okay, so, as of today, my iPod refuses to sync. I keep getting this error message:
"The iPod <name> cannot be synced. You do not have enough access privileges for this operation"
If I hit 'OK' the sync appears to carry on, but checking my iPod the new song I have (which I got after the first time this happened, so that isn't the cause) isn't on there.
I have already looked around the forum and seen several similar threads, but I tried deleting my iPod photo cache (which seemed to work for everyone else) and that didn't work.
I also have my laptop set up to run a virus scan on a device every time it is plugged in and for some reason the scan on my iPod gets stuck at 83% every time.
Any ideas?
I don't know a lot about computers, but if there's anything else you need to know I'll tell you if I can.
Message was edited by: Safireix

Hi
I had the same error message. The problem turned out to be related to me syncing pictures.
When I elected to sync pictures, iTunes presented me with several folders and I chose to sync all of them. Later I realised that those folders actually belonged to another account on the same PC (an administrator account). Consequently I did not have access privileges to copy them onto the iPod.
When I deselected the picture folders that did not belong to my account, the problem went away.

HT1386 ipod refuse to sync

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