HT1386 ipod touch 4th generation wont back up/itunes wont open/cant login/

Hi we bought a ipod touch 4th generation for our daughter for her birthday, downloaded the latest version of itunes to the computer downloaded then we attached the ipod to the computer with the usb cable, it picked up the ipod said it was backing up 2 of 7 thats it hasnt moved on, so she hasnt been able to use itunes as its not syncing, also we cant access the itunes store or itunes help as it says we are not connected to the internet (we clearly are) can anybody help or give some advise, we are currently using windows 7 professional (home version) its very frustrating as the other daughter has itunes on her laptop and its working great any help would be greatly appreciated thanks, i have managed to download another programme for her to download songs onto and put onto her ipod and this works (ITUNES doesnt) thanks.

See here for troubleshooting assistance: iOS: Troubleshooting backup issues in iTunes
B-rock

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My ipod touch 4th generation just shut off and wont turn back on

my ipod jus shut off and it wont charge or connect to anything

- After charging for half an hour, reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If still problem connect the iPod to its computer and try to restore the iPod via iTunes.
- If iTunes does not see the iPod, see if placing the iPod in recovery mode will make it visible so yu can restore it. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

IPod Touch 4th Generation not recognized in iTunes 12

Before iTunes 12, I would always be able to sync my 32 GB 4th Gen iPod Touch (iOS 6.1.6) with no problem at all. After the upload, it is no longer recognized by iTunes. It's connected, but the iPod icon is nowhere to be found. I restarted my laptop, but the same problem occurs. Can I get some help with this issue. Thank you.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Can I update Ipod Touch 4th generation to the New Itunes?

Hi,
I am trying to put the new Itunes on my Ipod but the more I read, the more I think I may not be able to
based on it running IOS 6 and unable to run IOS 7. Basically my main complaint with the version
of Itunes on my Ipod presently is the user interface, for as many of you know it has a bit of an issue
sorting artists albums chronologically without putting in the year of the recording in manually. The new
version of Itunes seems to do this automatically based on what I am seeing on my laptop and Iphone
which are both running it. But unfortunately my Ipod is stuck with the old Itunes app. Or is it? There
is obviously no update waiting for me in Itunes so please don't tell me to do that. Any help would be appreciated.
Tom

Hi Ana,
Thanks for the help. I probably should have been a bit more detailed in my post. I would like
the Itunes app that is on my Iphone 5s now to be also available to me on my Ipod 4th generation.
I only included the info on the new Itunes on my laptop as it seems to be the same as my Iphone
in that it now (not previous to this new version) sorts albums chronologically automatically.
It also displays the year of the album in the listings which is also new and appreciated. Now
if I could just get this on my Ipod....

IPod touch 4th generation not recognized in iTunes

I've used ipod touch trouble shooting on line help and am still unsuccessful in getting iTunes to recognize ipod touch (even though it has in the past on this same MacBook Pro)

- Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Have you reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Tried another computer
- Does the iPod work OK?
- Does the iPod charge?
- Try another cable
- Try another computer to help determine if you have an iPod or computer problem.

IPOD TOUCH 4th GENERATION/ICLOUD BACK-UP is not WORKING HELP!!!!!

When I try to Start Icloud Backup this is the scenario
error message - ipon touch will no longer backup to computer autoatically when you sync itunes
Me - ok
Error message - Turning on Backup - Failed -
Error message advice - Turn off Airplane Mode ( Me - It is not on) or use Wifi to enable icloud backup -(Me - Wifi is on and listed)
Now what? I purchased a song via my ipad HD and wanted to put it on my ipon (where all of my music is) - never had this problem before.
Note: Got a new computer last year - ipod in one of its error messges said that I needed to delete the old computer - I thought I did that via itunes - removed old one and it showed new one in itunes - how do I delete from ipod - the main issue here is I DO NOT WANT TO LOSE MY MUSIC -
Also - it will not allow me to software update - via wifi or when it is connected to computer - it checks for update and then gives error message Unable to check fo rupdate an error occurred while checking fo a software update - Try Again - to no avail -
I am afraid to restore because I DO NOT WANT TO LOSE MY MUSIC
I would gratefully appreciate any advice - Thank you in advance
With a Grateful Heart,
Cynthia

Try:
iCloud: Troubleshooting creating backups
- To make this your syncing computer without losing anything:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
- For update problem
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

When i plug in my ipod touch 4th generation i go to itunes and a message pops up that says"this ipod cannot be used because the apple mobile device service is not started". but my ipod came to the connect to itunes screen

i can not get my ipod to get out of the connect to itunes page , and when i plug it in it says itunes mobile device system is not setup

From what I know from troubleshooting all sorts of screwed-up PC devices, you should try the following steps (I have assumed you didn't try any of them, so plz don't take offence for some "basics"):
1) Updating the iTunes on your PC, or if it's already the latest, see if you can find the individual install package of "Apple Mobile Device Support" by using Window's Search (the package should be "AppleMobileDeviceSupport.msi") and reinstall it (Uninstall the existed one first). If you can't find the individual package, I think you may find a downloadable one online, or if you want to simply the process, just reinstall the whole iTunes.
2) If problem remains, check if there's any "application/service monitoring function" on your anti-virus/spyware program, and find if "Apple Mobile Device Support" is on its "blocked list", remove this entry when you find it.
3) Check if there's any "Registry" clean-up software/function in a software, or whether you've altered any apple-related or unknown registry entries. If it's a yes, see if you can find the most recent Registry backup before the iPod connection problem occured. In the case you do not have any backup (Make sure! Almost every Registry clean-up software would back-up Registry before any cleaning process. You can find them in this software's directory), simply use the "system restore" program of Windows to restore your computer to the latest point when iPod's connection with PC was still functioning.
Since we can't find any problems with "Apple Moblie Device Support" from above steps, let's refocus to the hardware part:
4) Restore the "setting part" to default on you iPod, if you don't want to wipe clean your setting now, try below steps first.
1) Plug in your iPod to other USB port, if it doesn't work, try plug in other devices to check if there's any problem with your USB ports or USB's drivers on PC. (If there is, try 'roll back' the USB driver's version by entering to its 'property' on right-clicked menu, if still doesn't work, maybe the USB ports are broken-down)
6) Go over the steps and check if you've tried everything. The latest choice I'd advise is to check if you can find another "USB cable" for iPod and plug-in so you'd know if the original is broken.
Well, that's about all I can think of. Good luck and post your questions if you need any clear-up.

Ik zit met een probleem, hoe komt het dat mijn ipod touch 4th generation de update van Itunes niet kan voltooien? Elke keer als het nog 1 minuut te downloaden is zegt Itunes dat ik de internetverbinding heb verbroken maar dit is geen waar.

Lees volledig de vraag hierboven. Gelieve een antwoord te posten.

hello Mike,
after a lot of trying and contacting the Apple support in the netherlands...... it is recognized by iTunes and iPod updater. it look like it works but it is not possible to disconnect the iPod. I'll tryed the hard way, and have the next problem; the display of my iPod sign up with the Apple-logo and map-attention, the hard disc is working and
it is not possible to reset the iPod. also read and tryed the the next issue
Mitch 751, "Please read before you send your iPod to repairing", 10:59pm Aug 23, 2005 CDT
and now ????
Martin

I need the model number for the iPod touch 4th Generation 16GB for my granddaughter's repair. Back of iPod too worn to read, iPod wont turn on to find there.

I need the model number for the iPod Touch 4th Generation 16GB. My granddaughter's will not turn on and the back is too worn to read the model number. Need for warranty request. Thanks

Model Number
A1367
Order Number
MC540LL/A (8 GB Black) ME178LL/A (16 GB Black) MC544LL/A (32 GB Black) MC547LL/A (64 GB Black) MD057LL/A (8 GB White) ME179LL/A (16 GB White) MD058LL/ (32 GB White) MD059LL/A (64 GB White)

My ipod touch 4th generation wont play music

My ipod touch 4th generation wont play music. I hit the play button and it turns into a pause button but the music does not play and the song length thing stays at 0:00. It is brand new and has not been damaged. No songs are greyed out. Certain songs play but most dont. Please help.

I have same issue with iPad3. all songs play great, both songs I have downloaded and ones on iPad, except 2 albums by same artist that I bought from iTunes. maybe more, but I have not found any others that seemingly hang exactly as you describe at 0.00 seconds and with pause button displayed.
mindful meditation in everyday life and mindful meditation workshop....Jon-kabat zinn. I can play these on my iPhone which is on same account without issue.
I also checked console and don't see any relevant messages.
I have restarted.
I have not restored from backup, but I did do a complete restore a few days ago....I had lost my ipad(left in cart at Walmart), so sent remote wipe command....but got it back! iCloud restore was perfect. I takes a while, so hoping to avoid another restore and would rather find the issue.
please advise.
thanks,
phil

I updated my iPod touch 4th generation from the latest iOS 4 update (i think maybe iOS 4.3.5 or something like that) to iOS 5.1.1 and my Photos, Videos, contacts, music, App data, etc. was deleted. How can I all the data back?

I updated my iPod touch 4th generation from the latest iOS 4 update (i think maybe iOS 4.3.5 or something like that) to iOS 5.1.1. I updated to iOS 5.1.1 on a Windows XP Home Edition with the Service Pack 3 installed on the Windows XP (which I believe is the latest version). After updating, I unplugged my iPod from the computer. I saw that all my photos and videos were on my iPod, but there were no apps. A window popped up and told me to enter a passcode for my iPod. I entered a passcode. I then locked my iPod and entered what I thought to be the correct passcode, but my iPod remained unlocked. Desperate, I tried many passcodes with failure. After a while, my iPod became disabled for a long time. I decided to reset my iPod. After I reseted it, I chose to reset from my earlier back up. After reseting, my computer loaded on all my apps. But, when I started using my iPod, I realized all my photos, videos, music, app data (like game saves and high scores), etc. were gone! I have no idea what to do and I am very stressed about this! SOMEONE PLEASE HELP ME GET ALL MY STUFF BACK!!!!!!

Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup.

I lost the App Store on my iPod touch 4th generation, how do I get it back?

Hi, I lost the App Store on my iPod touch 4th generation, how do I get it back?
I wasn't talking about "Apple Store" app, but the one blue icon like where you can update apps... I don't remember how did it get disappears... because I was about to restore the back-up but when it's done after that, it's not there...
It's also happens on my old iPod touch 2nd gen, too (not the app store but on Music player where "Recently Added" been disappeared too)...

really? aww... but dont remember if i did...
well im already following what you said, cos i am up to "restrictions", thanks i just turn off...

My Ipod Touch 4th Generation wont connect to Itunes anymore

I have an Ipod touch 4th generation and suddenly it wont connect to my itunes anymore. It will connect to the computer but the device isnt shown on itunes. I cant sync my ipod up with any music or apps or even transfer pictures from my ipod to my computer. I have a Windows XP. Please help. I need my music. It used to connect automatically and with no problem.

Here
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Try another computer.Another cable
Does it charge?
Does the iPod work? turn on?
See if placing the iPod in Recovery Mode will allow the restore.

When i plug my Ipod touch 4th generation in it goes to the apple screen and then it will turn off and then back on to a solid blue screen.

When i plug my Ipod touch 4th generation in it goes to the apple screen and then shuts off and then turns back on and goes to a solid blue screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I cannot open my apps on my iPod touch 4th generation. Every time I open an app it sends me back to the main page

I cannot open my apps on my iPod touch 4th generation. Every time I try to open an app it sends me back to the app selection thing.

Try a hard reset first. Press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If still no luck, try downloading and installing a new app from the App Store. Doing so has cleared the issue up for several users.
B-rock

HT1386 ipod touch 4th generation wont back up/itunes wont open/cant login/

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