HT1386 iTunes can't detect my iPhone

iTunes can't detect my iPhone.. there is no such option "iPhone" beside the "iTunes store". I already installed the latest version but still don't work.

Ok that is not the latest verison 11.1 is..you nees to go to iTunes.com, then tap download itunes near top roght area then on the next screen tap download now and then run the program after then install all togethor should take about 15mins but you should fine..let me know if solves it for you

Similar Messages

  • HT1386 iTunes will not detect my iPhone(5s) after the most recent update.

    Ever since i updated iTunes it will not detect my iPhone, every time i plug it in it asks to trust the computer which I always use to sync my iPhone. Every time i select "trust this computer" and it still won't detect it. PLEASE HELP.

    Hello fercho965,
    Sorry to hear that your iPhone is currently not recognized by iTunes.  I found an article with steps you can take when you experience an issue like this.  I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why itunes can't detect my iphone 3GS?

    Why can't my itunes detect my iphone 3GS device on my laptop, but when I charge my brothers iphone on my laptop itunes can detect their iphones devices but not mine??? Any ideas on how to fix this??

    I can't turn on my iPhone 3Gs after charged with iPad 2 charger........ How ? Pls help.....even I hv tried to press power button together home button......!

  • HT1386 iTunes isn't detecting my iPhone.

    Just updated my iPhone 4 to iOS7, but now iTunes isn't detecting it when I connect. I've updated iTunes to 11.1 as well, so I don't know what the problem is....

    My bad, should have included both. Here's the article for same stuff, but OS X:
    iOS: Device not recognized in iTunes for Mac OS X - Support - Apple

  • Itunes won't detect my iphone!really need help!!!!:/

    hello everyone!my problem is a serious one:/ so,i got my iphone hacked about half an year ago and it has been making me problems recently,that's why i decided to remove my jailbreak!i went to the settings of the iphone and clicked erase data&settings,it didn't do anything,i did it twice-the same,no result.so i decided to upgrade my version to the latest which is 6.1.3 i think or  6.0.3.however,when i did half of the update,a picture appeared on the phone showing i must connect my phone to itunes,BUT there is 1 big problem here.my iphone port had been broken and i can't connect it with my computer,although it can charge in the computer port and normally!so,i don't really get why my itunes can't detect my iphone......i tried everything...i really need help or i am not going to have my iphone normally working again.....://////////

    Sorry, terms of service of the Apple Support Communities forbid us from helping jailbroken or hacked iPhones.
    Hopefully your next iPhone will not be hacked or jailbroken.
    Good luck.

  • Itunes can't detect my phone

    Hi
    I recently updated my iPhone to iOS7 and know iTunes can't detect my iPhone. I have Windows 8 (64bit). I have tried everything! Can anybody help.
    Thanks

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • APPLE/DEVS Read this! Windows 7 CAN'T detect the iPhone 5s but iTunes CAN detect it! WEIRD, huh?!..

    just a summary...
    i have a iphone 3G which i have been using for a long time and now i got an iphone 5s.. troubleshooting this kind of stuff is not new to me from computers to smartphones.. the internet has a vast majority of information and all you need to do is type in the right "KEYWORD".. i'm that kind of guy that looks for the answer before i try to look on it on my own.. i'm a DIY kind of guy as long as there is an instruction on how to do it..
    now, back to the topic..
    so i was trying to copy some of my pictures on my iphone 5s to my PC for backup purposes and to see the quality of the images but the portable device doesn't show up unlike my iphone 3G which is f***ing WEIRD.. been tinkering with this over the past 5 days since i have nothing to do and testing the new features of this phone but to no avail.. searched all over the internet but still none..
    so last night, i was really determined since i can't sleep and also connected my iphone 3G to my PC while the iphone 5s is connected.. so here is what shows up on my devices and printers and device manager..
    i can totally see the pics on my iphone 3G but not on my iphone 5s.. totally amazing.. good job apple!
    the picture under devices shows my iphone 3G and the other 2 on unspecified is my iphone 5s.. the iPhone under there is being used as my source of internet since this is tethered so i can have access and post this in here so that APPLE will know how f***ed up their SOFTWARE is is..
    so i downloaded itunes a couple of times, and i can't remember how many already, i think 5 times or more and then uninstalled all apple softwares (itunes, apple application support, apple mobile device support and etc as long as there is apple in it) and then reinstalled itunes but still none..
    so i went on device manager removed my iphone 3G and the only one that would show there is the Apple Mobile Device USB driver under USB controllers..
    and then i uninstalled the driver, looked for the driver myself by just it doesn't show up in here where you are directed to look for the driver and oh im using 64 bit just so everyone knows and i already found out that my system is using the usbaapl64.sys file in windows>system32>drivers..
    so last night i installed, reinstalled itunes and then suddenly my drive D: was gone and i received an error or a "!" on my drive and my drive is not being detected.
    Error: windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damage. (code 19).
    i unstalled the driver in device manager and then scan hardware changes, updated the driver automatically and manually and it is saying that i have the latest hardware but i can't use my DVD drive with the error on it..
    so today i searched for that e-fing error and found this http://pcsupport.about.com/od/findbyerrormessage/a/code-19-error.htm
    "4. Uninstall Apple iTunes. While that may sound a little drastic, iTunes is the cause of enough Code 19 errors to make it into this troubleshooting.
    If removing iTunes works, you might try installing it again from scratch, which doesn't always reintroduce the problem. See How to Properly Reinstall a Software Program for general advice."
    so i then uninstalled my itunes, uninstalled my driver and then updated it and "walla!". i can see my DVD drive again. i am using iTunes64Setup v12.0.1.26 just so everyone knows and this setup can detect both my iphones and my iphone 5s is using the latest version which is iOS 8.1.2..
    after reinstallation of itunes my DVD drive can be seen and just  noticed how APPLE SOFTWARES are so ****** up.. CAUSING A LOT OF TROUBLE AND DAMAGES..
    so going back to the topic..
    i was able to find a way (AFTER HOW MANY HOURS of TROUBLESHOOTING) on how my iphone 5s was able to detect the portable device or should i say the images on my iphone 5s where the autoplay pops up and everything..
    so i went on device manager, uninstalled apple mobile device USB driver, disconnected my iphone 5s, UNLOCKED my iphone 5s, connected it to my PC, clicked on TRUST this PC, on my PC the sound for a USB being connected sounded, and at the bottom right, automatically installed the drivers and then the autoplay popped up with the matching PORTABLE DEVICES on COMPUTER where i can browse the internal storage and the pictures..
    so now i opened iTunes and BOOOM!
    iTunes doesn't detect my iphone 5s but i can browse on the images on my phone..
    so again i went to device manager, uninstalled the driver for apple iphone under portable devices, scanned for hardware changes, updated the driver manually by selecting drive C: so it would automatically find the correct drive..
    so now, my iphone can be detected by itunes but not on my COMPUTER.. see how ****** UP this is?!.. JEEEEEEEEEZ!!
    Now i finally found the SOLUTION on how to do this and vice versa.. UNTIL APPLE decides to FIX their SOFTWARE/DRIVER issues..
    if you want to scan or browse the images on your iphone 5s on your computer all you need to do is do this:
    [for those who don't know how to reach this part, here is a GUIDE on how to open this is: click on the device > click on update driver software > browse my computer for driver software > let me pick from a list of device drivers on my computer]
    and then you will see the screen below
    click on MTP USB Device and then click on Next, after it finishes installing the drivers, your PC will automatically detect a new portable device but in order for you to access the images you need to go back on your phone, unlock it if it lock automatically and then click on "TRUST" and then you can now see the images..
    BUT the problem here is that your iPhone can't be detected on iTunes...
    now, if you want to go back to where your phone can be detected on itunes, just follow these steps:
    click on apple mobile device USB driver, click on Next and then wait for your computer to finish the installation and then you will hear the beeping sound. check your phone, unlock it, then click on "TRUST", and then go to iTunes and you will now see your iPhone there but not on your PC where you can browse for the images..
    SEE HOW THIS DRIVERS are so ****** up.. i wish i hadn't started using this ****** UP OS with all the BUGS and GLITCHES.. JEEEZ! and to think, these DEVICES are not CHEAP compared to Android devices on the market.. it's just because of how these people go with the trend that they purchase these kind of stuff and the only thing they use it for is calling or texting.. i, for once use this not for calling or texting but also for the apps that it has like the games, ebooks and etc when im bored..
    i HOPE the Apple DEVS read this and find the solution on the drivers which is so ****** UP and so LAME!!
    PS: i hope a lot of people who are having the same issue as what i had find this and help them with their concern even though this is not a permanent solution.. it is just a work around for folks that are looking for answers and solution.
    Have a Great Day Folks and it is the start of a New Year and want to contribute something even though i don't usually posts my work around.

    Hi LSGZ,
    If you are having issues updating or restoring your iPhone, you may find the following article helpful:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Regards,
    - Brenden

  • I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

    Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • On a windows 7, ifinally got the Iphone4 setup so i can copy my pictures off of the phone. know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?

    On a windows 7, i finally got the Iphone4 setup so i can copy my pictures off of the phone. Know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?

    See earlier post by tt2
    https://discussions.apple.com/message/7217190#7217190

  • I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?

    I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?

    Hi jstutsman,
    If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
    iPod not appearing in iTunes - Apple Support
    Regards,
    - Brenden

  • HT201269 Why the new iTunes can't detect any of my devices(iPhone & iPad)?

    Why when I connect my iPhone or iPad the new iTunes can't detect it?

    Well, you do not indicate what computer operating system you use, so here are the support documents for both. Choose the one that applies to you.
    Windows:     http://support.apple.com/kb/TS1538
    OS X:     http://support.apple.com/kb/TS1591

  • HT1386 My laptop can't detect my iphone! However, it is able to charge and all!

    Help! I can't detect my iphone with my laptop even though it is able to charge!

    I followed the instructions and i realized that
    the Apple Mobile Device USB Driver is not listed!
    I followed the steps as shown but I just can't find this anywhere. Is it possible to install it again? i've already uninstalled and reinstall my itunes, restart my iphone and laptop!!

  • My iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.2

    my iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.0.4

    If itunes is comming up and saying it can't read the device because it's locked with a passcode, you may have to put your device into recovery mode first.
    To put your device in recovery mode: (Following these steps will erase your device and reset everything to factory defaults)
    1) press and hold the power button until you see the slide to power off option
    2) swipe to power off
    3) Press and hold the home button while the device is off and connect it to your computer. Continue holding the home button until you see a graphic with the iTunes logo with a picture of a USB cable below it.
    4) iTunes should give you a message that it has detected a device in recovery mode. Click ok and then select Restore iPhone. iTunes will download a fresh copy of iOS and then wipe the device and restore it. Depending on the speed of your computer's internet connection this may take a while. Just leave the iphone connected to your computer until it's finished.
    If itunes is not detecting it at all or is Not giving you the message that the phone is locked with a passcode, you may end up having to reinstall itunes. This seems to be a fairly common problem after the most recent itunes update (11.1.5)
    If this is the case and you happen to be running a windows based computer you will have to uninstall itunes in this order from your programs and features option in control panel:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Then download and reinstall itunes from itunes.com try putting your device into recovery mode again and restore.
    Hope this helps.
    Cheers.

  • Itunes Can't identify my iPhone 3G properly but my computer can?

    For some reason the iphone can't seem to connect to itunes properly. i don't know why but i did restart the phone and it still will say the same thing. The even stranger thing is that my Computer can easily tell what it is and extract photos from it.
    I also get a Error message from itunes when i do it.
    Picture below of my computer detecting it fine and iTunes can't detect it:
    http://i26.tinypic.com/n3p846.png
    Message was edited by: Ps360

    This would lead me to believe it is a problem with iTunes. I would try and reinstall iTunes and see if that fixes the problem.

  • MacBook and iTunes won't detect my iPhone 3G

    I have the iPhone 3G and it is synced to my PC with windows 7. I just bought a MacBook and want to sync my phone to my MacBook without losing all my contacts and everything on my iPhone, because I plan on selling my PC. The problem is, when I plug my iPhone into my new MacBook the computer and iTunes does not detect my iPhone at all. When I plug it in to the USB port, it charges my phone but it does not detect it on the computer or in the iTunes device list. Yet when I plug my iPod nano into the new MacBook the computer and iTunes detected it immediately. Help! How can I get my MacBook to detect my iPhone so I can use it with my new Mac and not my old pc!?
    Thank you!

    Hi there Juniorm1,
    Take a look at the article for the current version of iTunes for Windows.
    iTunes 11.1.5 for Windows (64-bit)
    http://support.apple.com/kb/dl1615
    -Griff W.

Maybe you are looking for