HT1386 itunes will not recognize any of my devices when I try to sync them
itunes will not recognize any of my devices when I try to sync them. How cn I fix this?
Hello, bone61.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.
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HT1386 Itunes will not detect any of my devices
Itunes will not detect any of my devices. Any suggestions? I've shut down and restarted, turned devices off and on. Not sure what else to do.
Hello, bone61.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I dont know what to do it wont take my security answers when i answer them correctly, and when i try to change them it askes me for them again and still wont take them, and the worst part is i cant make any purchases. Please help its been going on forever. Btw i just got a new laptop and i synced my iphone with it, and for the First Purchase i have to answer the secutiry questions. See my problem?
Congratulations on being the next victim of Apple's current SNAFU!
If you don't have a rescue email address set, then you're SoL.
If you do, then reset your info and check in there.
If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT1386 itunes will not recognize my ipod touch
itunes will not recognize my ipod touch
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
Itunes does not recognize any of my devices
I connect my iPhone or iPad(s) and Itunes does not recognize they are there. I have Itunes latest version. My last backup I was able to do was back in January. I tried to delete and reload itunes and that does not help. My computer recognizes my devices are connected and I can back up my photots. Just Itunes fails to recognize they are connected. ALL my devices have the latest software.
Hello SCorky,
The following article provides steps that can help get your devices back into iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
ITunes will not recognize any of my ipods
None of my ipods will show up as devices in iTunes. System profiler recognizes the ipod as a USB device. I am using a brand new cable and have tried multiple USB ports on the computer itself.
I am running the latest version of iTunes...Panther is quite outdated operating system, it would be better if you could upgrade atleast to 10.4 "Tiger", 10.5 "Leopard" is the last operating system which will work with PowerPC -processors (G3, G4 and G5) so you might want to upgrade as much as you can at once. Apple does not seem to host any versions of iTunes on their website which would work on 10.3 "Panther". iTunes 10.1 will not work with Panther. I Googled quickly and it seems that iTunes 7 is the last series which workd on 10.3 but they might too old to support your new iPods.
I think you'll need to upgrade your OS.
Message was edited by: thewk -
My iTunes will not recognize my iPod touch 4th generation so I cant sync anything to it, why?
My 4th generation iPod touch will not be recognized on iTunes when i plug it into my computer. I just want to sync some music to it but its not even appearing on the side bar so i cant do anything. Ive tried plugging in my brand new iPad air and the same thing has happened. I have also tried resetting my ipod but that hasnt done anything. Please help
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
HT1459 My account is not finding one of my devices when I try to sync...suggestions?
Bought a new computer tried to plug my Shuffle in to change and sync but no luck. Suggestions?
Hi Charmed259,
This article has troubleshooting steps for iPods that do not appear in iTunes:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Take care!
- Ari -
ITunes will not recognize any of my libraries!
It just started happening today. iTunes wouldn't open my library and would make me 'choose a library.' Everytime I chose a library it wouldn't open. Those necessary files are there, but not working properly (one of my libraries said it was damaged). When I went to the library, I clicked on the xml file and the temp file and then they just suddenly disappeared....
I noticed that there a lot more temp files in my itunes folder...is that a virus or something?
Please help...it's really hard to explain!Hello, bone61.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
TS1591 iTunes will not recognize ANY of my three devices
This evening I attempted to sync my iPod touch (4G) and it would not show up in iTunes at all. I tried different ports, different cables, resetting the device, shutting down and restarting my iMac (which is only a few months old). NO recognition whatsoever.
Other devices (my optical drive and my backup drive, audio interface) connect to the iMac via USB just fine. No incidents. In fact, the iPod appears to be charging, so it's connecting. Just not syncing.
So, I tried my iPad. It's only 9 months old. No recognition, no sync, nada. It doesn't exist in iTunes. I reset the iPad. Still nothing. It charges but won't sync.
So I tried my iPhone 5 (just a couple of months old) same response. Nada. no recognition. What's weird about the iPhone is that I was connecting via Wi-Fi, and THAT sync capability disappeared too. I can't even restore Wi-Fi sync because I have to be connected using the sync cable to do that.
Three devices, no sync capability. The mac otherwise works just fine.
Should I or can I reinstall iTunes? Is that even possible? Otherwise, I am at a loss. What's worse is that I'm not finding many other incidents on Apple support--except for one or two unresolved ones and that's not very encouraging.Sorry, but trashing the iTunes preference files didn't work, though your instructions were clear enough. The only thing I wondered about was the prefs for the ipod and whether those should/could be trashed too.
One other observation--I had a problem with iPhoto last night as well (when it rains, it pours) and found a similar solution on the discussion. Not only did that fix iPhoto, but iPhoto was able to read the contents of my iPad just fine. So, my iPad is at least being recongized by another application--just not friggin' iTunes!
Oh, and I tested my iPod on my wife's Vista machine--iTunes read it with no trouble (once the drivers were installed,that is...) So, I'm leaning towards a reinstall of iTunes...unless there are other suggestions to try?
Would anyone from Apple care to weigh in? Particularly with the iTunes reinstall, since I guess that's a bit of an ordeal on OS X. -
How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings>General>iTunes wifi sync is still my old laptop. Any help is appreciated.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please
The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google. -
I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?
Well, there is always the possibility that it's been jailbroke, in which case, you're out of luck. However...
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
Itunes will not recognize either my iphone 5 or my ipad since I have downloaded the new Itunes upgrade on my Windows 8.1 system. I've uninstalled and reinstalled and none of that works. Can someone help with this?
I've uninstalled and reinstalled and none of that works.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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