HT1386 Ive been through the troubleshooting. My ipad (1st G) &my ipod touch wont come up in itunes when connect them 2 my comp. It's not the USB cord or ports, everything is updated &my app store wont come up on ipad when on wifi. how to fix these probs
My ipad (1st Generation) and my ipod touch will not come up in itunes when I connect them to my computer. My computer is a MAC and it is brand new with the updated system. Also, when I am connected to my wireless internet at home, my app store will open on my ipod touch, but it will not open on my ipad.
My USB ports work with other devices that I have, such as my camera, and I have tried plugging in the ipad and ipod to different USB ports on the computer, but itunes still won't recognize them. The USB cord that I use works. I know this because I use the same cord to plug into the wall charger and it charges both the ipad and ipod fine. Also, my itunes has been updated to the most recent version (I update it every time that it's an option). I HAVE noticed, though, that my ipad and ipod never ask me to update itunes on the actual devices themselves.
What can I do to solve this issue??? THANKS!
Back up first (Time machine) as much as possible.
Un-install and re install Itunes.
First and foremost download the updated iTunes from apple website. After downloading Uninstall itunes and all its component ( Dont worry, itunes library where your movies and music is located will not be deleted. Please follow instructions on the apple support page). The problem might be the AppleMobileDevice.kext
Heres the instructions on how to un install iTunes
http://support.apple.com/kb/ht1747
Hope it hepls
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