HT1386 My husband and I both upgraded from the 3 to the iPhone 4. When activating them, it copied all of my stuff to my new phone. Then we did my husbands....and he got all of my stuff too! Instead of what was on his old iphone 3. Help. Please.
My husband and I upgraded from the iPhone 3 to the iPhone 4. I activated mine and all was good. I activiated his and while syncing....instead of transfering his contacts, apps and ect. All of my contacts, apps and ect. were loaded on his phone as well. How do I change this. Please help. Thank you!
At this point it would be best to restore both phones. Do backups of both old phones, and restore new phones from those backups. (make you choose the correct backup for each phone or you'll back were you started).
You can use multiple devices with the same computer, and even the same itunes library. Howevever, it may be easier just to set up seperate user accounts on the computer for the future.
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After ios6 update, I have lost all control of audio via Bluetooth, plus my Bluetooth car radio is no longer displaying track information from the iPhone. Help!
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
HT1386 How do you sync your itunes from the Iphone to the macbook pro?
How do you sync your itunes from the iphone to the macbook pro?
Let's say, I have an Iphone 3GS and it was synced to my older pc (I know...) and it crashed and I can't retrieve my files on there. I want everything that I have on my 3Gs: photos, videos, music, notes, voice recordings, etc... Now, I recently upgraded to 4Gs. I can sync almost everything via icloud but there are files like photos, videos, other music that I cannot sync or for some weird reason it won't work over the cloud. So I want to move all of those information to my macbook pro (upgraded from pc... yes!). How do I move everything in my iphone backed up to my itunes in my mac book so that I can sync it to my new 4Gs?I have a 3GS IPhone and have not been able to find Cloud on it anywhere (I was instructed to go to Settings, General, etc). I have also been told I should download update from I Tunes and have not been successful doing that either. I know my I Pad has the Cloud and I am wanting to sync the calendar from the phone to the pad. Any suggestions?
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I upgraded from Iphone 4 to a new Iphone 5.
I transfered all my info succesfully, but my aplications wont work properly: Viber speaker seems disconnected, I am not able to install new apps.
I´ve restaured and tried to start from scratch, but this time my apps wont even sync.
Some of my apps show in itunes, but I can´t find the way to sync via Itunes, i dont find the part where it says "allow this new device to install" or something like that.
Thanks in advance for your help
JcThanks a lot!
One more thing please:
The only way I am able to install apps in my new Iphone 5 is via Itunes (my computer), I dont seem to be able to download apps from my Iphone.
In every attempt the phone asks for my password for my Apple ID, which I provide correctly ... and then ... nothing. I hope you can give a hand here.
Thanks in advance
Jc -
HT1386 can i transfer my itunes music from the iphone to the pc?
I have a new pc and want to transfer my itunes music from iphone 4S to itunes library on pc. It seems to only want to sync from pc to iphone..any suggestions?
Click transfer purchases and it will well transfer what you have purchased
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this happened when i was updating it from ios 5.0.1 to 5.1 i had to stop it before it was done updating and now all i get is a frozen screen.
- Try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to computer and try to restore via iTunes.
- If screen remains on (white, has lines etc), let the battery fully drain. After charging for an hour try the reset and restore as necessary. -
The iphone 5c is 99.00 how much would it be if i upgrade from the iphone 4. And how much would it be on a 2 year contract ?
You need to call your carrier (ex. Verizon, ATT) and they will tell you what the price will be. Optionally, use the upgrade eligibility checker from apple. https://buyiphone.apple.com/WebObjects/IPACustomer.woa/wa/IPAToolAction/springbo ard
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I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac????? Help
Return it.
The requirements are on the box and on the website:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access
http://www.apple.com/iphone/specs.html -
I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions
Hello there, Bromers87.
It seems that you're having issues with activation of both of these features on your new iPhone 5s. The following Knowledge Base article offers some pointers with issues activating them on your iPhone:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
If it seems that activation has gone through ok, then the following two articles offer in-depth troubleshooting for each application:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
and
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have an iPhone 5s and an iPad 2 both using the same Apple ID sometime I'd like to FaceTime the iPad from the iPhone to talk to my wife while at work how can I get it to do this it always says unavailable.
Naw I figure it out without all that had to go into the FaceTime settings and only use the phone number on the iphone and only use the Apple ID on the iPad works great now no need for two Apple ID or any signing in and out.
Thanks for your help though -
I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this
<Email Edited By Host>You are only as young as you feel......
This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on only the albums or playlists that you want to sync.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want. -
I can't upgrade my iPhone 4 to iOS 5.1.1 from the iPhone using wifi!! the installation start but before finishing an error occurred and the installation stop! help
I will try, and what happen is that after it is intall and start "Preparing upgrade" the installation stop and a message occure: An error occure download the iOS 5.1.1" thas all.
But now it is too late because the iOS 6 is now availabel, is it recommendet to donwload iOS 6 on iPhone 4 or not? -
I just upgraded from the first Apple tv to the new one. I had a large library of purchased movies that I had stored on an external harddrive. I would manually choice movies I wanted to watch and then sycn to the first ATV as to not waste space on the ATV drive. Now with the new ATV I don't see any of these manual sycn controls plus many movies in the library now seem to be "lost".
thank youthe new appletv don't have storage so you can only stream movies from yor shared itune lib so your computer have to be on
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I upgraded from the 4s to the 5s on Tuesday and requested my O2 number be carried over to my new EE contract. Everything has been carried over fine but i have been unable to switch on Imessage and Facetime, Error message shows 'Waiting for Activation' I've done the the resets and followed the instructions from the Apple Help page but still can't get it to switch on??
If you say you have done everything in this article: http://support.apple.com/kb/ts4268, then you should probably contact your carrier for their advice.
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Our computers were upgraded from Windows XP to Windows 7. When we try to access CS5 we get an error. We originally had CS3 and upgraded to CS5 now the error message wants us to choose a qualifying product which seems to be CS4 however we went from CS3 to CS5. Can anyone assist
Contact serial number support by web chat.
Mylenium
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