HT1386 my ipad will not sync- message alert "required file cannot be found

when attempting to sync ipad, message alert states "required file cannot be found

Try deleting the iPod Photo Cache folder. For its location:
iTunes: Understanding the iPod Photo Cache folder

Similar Messages

  • TS1306 when syncing message says required disk cannot be found

    I am trying to sync my phone and have received the message the device will not sync because the required disk cannot be found.  Does anyone have any advice? My phone will no longer turn on and work.

    Try these steps listed below.
    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
    It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
    http://support.apple.com/kb/TS1314
    B-rock

  • TS1813 The iPod can not be synced. The required file cannot be found.

    Following message appeared when syncing the IPOD with ITunes.The iPod can not be synced. The required file cannot be found. Any help ?

    Try this previous discussion:
    Required File Cannot Be Found...: Apple Support Communities

  • When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

    When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

    This is getting frustrating.  Every example of my problem has the same reply:
    Try deleting the iPod Photo Cache folder.  This is normally located in your pictures folder.  Once this is done, try syncing again. 
    iTunes: Understanding the iPod Photo Cache folder
    http://support.apple.com/kb/ts1314
    I have NO photos on my Ipod Nano.  I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom.  There must be some other file missing.  Itunes won't connect to the Ipod, I keep getting the same error over and over.  It would be nice if it told me what file is missing. 
    The ipod cannot be synced. The required file cannot be found."

  • When Isync my iPhone with my mac desktop I get this error message, "iPhone cannot be synced. The required file cannot be found". Can anyone help?

    When I connect my iPhone (ios 4.3.3) to my Desktop Mac I get an error message. "iPhone cannot be synced. The required file cannot be found." This happened while I was downloading photos from iPhoto.

    Close "iPhoto" if it is open. Open the "Pictures" folder and right-click on "iPhoto Library." Select "Show Package Contents." Right-click the "iPod Photo Cache" folder, select "Move to Trash" and sync your iPhone. The error message should no longer appear.
    if that doesn't work,
    uninstall itunes and download the lastest version

  • I went to sync my iPhone 4 as usual and when it got to the end stage of the sync where it sync the photos from iPhoto, I get a message pop up that says, "The iPhone cannot be synced. The required file cannot be found." What do I do?

    I went to sync my iPhone 4 as usual with my iTunes account on my MacBook Pro and when it got to the end stage of the sync where it syncs with iPhoto, I get a pop up message that says, "The iPhone cannot be synced. The required file cannot be found." What do I do?

    Hi. I am having the same problem.
    I have updated iPhone software and carrier settings, OSX Lion on the comp and in step 4 of 4 during photo sync about half way through, the error message comes up and now my pics are gone from the phone. I did empty the cache and the problem still persisted. I changed cables, I restored the phone and synced from the back up and even restored and created a new phone identity, still no love.
    I am puzzeled, any suggestions?

  • Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

    Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

    Try deleting the iPod Photo Cache on your computer.
    http://support.apple.com/kb/ts1314

  • The iPad cannot be synced.  The required file cannot be found.

    My 1Pad2 synced fine for a few weeks, now I get "The iPad cannot be synced.  The required file cannot be found."  Through process of elimination, I've determined that it is a problem with the photos portion.  When I uncheck "sync photos", everything else syncs fine.

    Try deleting the iPod photo cache.
    http://reviews.cnet.com/8301-13727_7-20012542-263.html
    More info here.  iTunes: Understanding the iPod Photo Cache folder

  • "iPhone cannot be synced. The required file cannot be found." HELP!!

    This is by far the worst problem I have ever had with the iPhone and I'm about to just give up and get a newer, better smart phone. I have an iPhone 3G and Windows 7 OS. I have updated all my software and cannot sync. I seem to be able to sync all my applications just fine as long as I am not selecting to sync my music. When I try to do that I get an error message that says: "iPhone cannot be synced. The required file cannot be found." All of my applications cease to work and I get like 1000 error screens that want to inform me of the error and they continue popping up as I close them...one after the other. I selected to convert the files to 128 kbps AAC as well in order to save space. Even if I do not select this option I get that error. I also get a number of other errors that are just frustrating, but this error is the most consistent. I am able to sync my ringtones. I get the feeling that Microsoft and Apple are making their software incompatible for a reason and I just don't appreciate it. I have tried the rememdies suggested on this message board relating to the same error message and nobody seems to know anything. Restores are useless and frustrating. Factory settings work the first time but every sync after that just fouls up my whole iPhone all over again. The same problem is occuring with my wife's iPhone as well. If I cannot get help here or they do not come up with a solution soon I will never buy another Apple product again. I'm not sure if it's an Apple or Microsoft issue, but whatever the case...it ***** BAD and needs to get fixed. I have talked to several people experiencing the same problems and they are pretty ticked off as well. It's just ridiculous.

    Well, attempted again today and now my iTunes locks up whenever I select a song! Also, my Volume Mixer on my Windows 7 will not open. Just terrific. Where's my MacBook???????????????

  • IPod cannot be synced. The required file cannot be found - Aggghh!!!!

    I have a new iTouch, which is fine, I am just having a very, very bad experience of iTunes., in fact so bad it may go back to apple soon and I shall dust off my old Creative Zen
    The Problem:
    When I try to sync any music, audio book or photos, the message comes up:
    " iPod cannot be synced. The required file cannot be found" and nothing is synced,
    It syncs my contacts and calendar from Office Outlook fine, and the alarm works on the appointments.
    I think I have tried just about everything, I have uninstalled and reinstalled iTunes, done the whole Restore option in ITunes.. run the Diagnostics and all passes fine. I have searched the form and found another answer mentioning security issues, but mine have not changed. It is not the compatibility of photos or DRM with the music, I have tried a single music file (of my own song) and a single compatible photo.
    Googled the darn problem and there seem to be as many differing views on the problem as there are computers out there, from my hard drive being screwed (which it is not) to a registry file missing.. Tried all but…..
    Well if anyone can come up with an answer they can expect a very large thank you!!!
    Any answers?
    Thanks
    Stewart

    Do you sync photos to your device?
    B-rock

  • "The ipod cannot be synced.  The required file cannot be found"

    Hi,
    I've been using my mini for a couple of years now without any problems, but the last few days have been difficult.
    It started out that podcasts took a very long time to load onto the ipod...and now they won't at all. When I try to drag and drop a podcast onto my ipod, I get the following message, *"The ipod "John's ipod" cannot be synced. The required file cannot be found".*
    I did the first four of the "5 Rs" but I'm very hesitant to restore because if it doesn't solve the problem, my ipod will be empty and I won't be able to put anything on it. At least as it stands now I have a few old podcasts and music.
    Any suggestions would be appreciated.
    Thanks.

    I was having exactly the same problem after about 4 hours decided to manually manage my music and transferred a few songs by dragging them out of the library and dropping them into my ipod. this worked although still have to work on this if i want to sync all my songs at one time. Hope this helps for you

  • The iPod "bobj's iPod" cannot be synced. The required file cannot be found.

    Windows XPHome, iPod Touch 4G (now) version 4.3.4.  Attempted to update to 4.3.4 last night.  Files downloaded, but got message that  it could not connect to server.  A few hours later I tried again, this time it started the update, but when it got to "Installing new hardware, iPod Touch (Recovery Mode)" it couldn't seem to find the drivers, so the iPod was stuck on the cable/iTunes screen.  This AM, I did a complete uninstall/reinstall of iTunes, Quictkime, etc.  This freed up my iTunes to restore my iPod.  I then did a Restore from Backup.  Everything worked fine EXCEPT at the end I got the message: The iPod “bobj’s iPod” cannot be synced. The required file cannot be found.  It also seems that the onlything that didn't restore were the photos.  Subsequent attempts at syncing produced the same error message.  My photo cache is in the same location as before and it's location is correct in iTunes.  I even reselected and applied it.
    What are the next steps to solve this problem.

    Thanks.  Worked perfectly.  Had to turn the photo sync back on and select the folders, but all that took was a few clicks.  It's been a harrowing day sinced the failed update, but everything seems back to normal now.

  • Ipod cannot be synced. The required file cannot be found

    Up until recently, the only thing there was wrong with my Ipod was the occasionally "100% freeze that only could be solved by draining the Ipod from battery", which it did less than three times a month. Then this sunday, when I was going to work (nightshift) I took the bus as usually, and listened to music on my Ipod for about half an hour.
    I hear music and podcasts from my ipod when I work, I connect my ipod to a jackstick and connect it to the radio of the wagon I drive around in. And then it started acting weird. The sound seemed to freeze up, but after 1 min or so, it played a fraction of a second and seemed to freeze up again. So I held down the toggle button and menu button, which did restart it as it should.
    I chose the same podcast and it started playing as if nothing were wrong. But then it did the same thing, and on the display where the name etc. of the item I was playing were supposed to slide from one side of the ipod to the other, was moving a bit and then coming to a complete stop, and then it would move a bit again.
    So I drained it from battery, and recharged it, when I got home from work. When I woke up I tried to play the same podcast, without listening to it, though, it did play, but the timer moved awkwardly, the seconds moved in a funny way.
    Then I tried using the restore function, in Itunes, thinking it would perhaps erase some bad software and installing it all over. But now When I try to synchronize the ipod with my itunes library, it synchronizes a few songs and then the red circle that comes with 'do not disconnect' disappears from the ipod and itunes says "the ipod 'name of ipod' cannot be synced. The required file cannot be found."
    After that the picture with the red circle and the'do not disconnect' freezes up, and the only way to turn it back on is to hold down the menu and toggle buttons, as if trying to get the ipod to go into disk mode. Also, Itunes can't see the ipod anymore.
    I went to the shop yesterday and said there was something wrong with it prior to my restoring it, but the guy in the shop made it sound like it was my fault for pressing the restore button, and that it would most likely start working if the software on it were updated.
    The software on my ipod is up to date, and I've tried removing and reinstalling the newest version og Itunes.
    I'm sorry for the wall of text that just hit you headon, but I hope that telling all the details might shed some light on my problem.
    I hope someone out there can help me, or refer me to another topic with a solution. I just realized how addicted I am to that little piece of hardware.
    Thanks in advance

    UPDATE:
    I've just made an interesting discovery (at least I'd like to think so myself:).
    When I got home from the gym today I plugged my ipod in the computer to recharge the battery (I had without any incidents heard around 60 songs). When Itunes detected my ipod it didn't recognise the library on my ipod and it wanted to restore the ipod and copy it's current library onto the ipod. Fine, I thought since it's completely indifferent. Only Itunes started with error 69 again.
    So I thought, to heck with it.
    I deleted my library 100 %, and I've just finished the hard work of sorting out my new library and my new playlists. I only added music, about 1600 tracks and synced - WITHOUT any errors occuring. I tried then to add the podcasts, of which there are 61 and Itunes was able to sync 55 of these before getting the error 69, the last 5 being podcasts of older date, which it hasn't had any problems with earlier.
    So right now, I'm thinking can the podcasts interfere with me syncing songs? or something far out like that?
    btw. itunes recognises the library on the ipod, so I don't think that's a problem anymore.

  • The IPhone " 3 drea 3" cannot be synced. The required file cannot be found

    i updated the software on my iphone last night to the 2.0 and when i tried to sync my phone to put my songs back on it i got this message "The IPhone "<3 drea <3" cannot be synced. The required file cannot be found" whats wrong with is and how do i fix it ??

    Just another finding on my part ... I was able to sync my "last imports" from iPhoto, which were a bunch of JPG files that were scans of old family photos. As soon as I tried to sync other folders from the library, that's when I was notified with the error. Do you think this might be a complication with RAW images? I also thought about file names ... most of the photos have the sequential DSCNxxxx title.

  • When I try to sync my i-pod for new downloads I get an error: The i-pod cannot be synced. The required file cannot be found. Any ideas?

    I have just treated myself to a new PC. Everything seems to be fine and I can purchase new music from i-Tunes Store. However when I come to sync my i-Pod Classic I get an error message:
    The iPod cannot be synced. The required file cannot be found
    Any ideas?

    Try deleting your iPod's Photo cache to see if that helps. See this article to help you locate your iPod's Photo Cache.
    http://support.apple.com/kb/ts1314
    B-rock

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