HT1386 my iphone 4 is stuck on an itune emblem when I tryed to update the ios 7 update.
my iphone 4 is frozen on the itune emblem when I tryed to update the ios 7 software I had downloaded a few days ago. How can I unfreeze my phone?
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download
Similar Messages
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My Iphone 5 screen is stuck on the itunes/plug-in after trying to load the ios 8.1.3 update.
Last night I tried to upload the ios 8.1.3 update to my Iphone 5. There has been a black screen with a blue itunes symbol and plug-in picture for 12 hours now. I've repeatedly tried a reset by pressing and holding the home button and sleep button. Screen goes black, apple symbol appears, same itunes/plug-in picture comes up.
Greetings jacbak79,
Welcome to the Apple Support Communities!
I understand that you attempted to update your iPhone to the latest iOS version and now you see the Connect to iTunes screen on your iPhone. In this situation, it may be necessary to place your iPhone into recovery mode manually and perform the restore and update. To complete this process, please follow the instructions located in the attached article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Joe -
One day the phone just got stuck on ios6 screen then once unlocked it said plug into iTunes. Once I did the phone will not allow me to complete a restore. At the last stages the phone will cut off. I have asked a friend to have a look and he thinks it is stuck in recovery mode loop? I don't know what else to do. The phone is not under warranty and I bought it second hand before Christmas. Please give me any help or advice.
Sounds like a hardware failure. Make an appointment at the genius bar of your local Apple Store. There is no magic that can fix a hardware failure.
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TS1591 My iPhone does not show up in iTunes. I've tried all of the suggested solutions.
I am trying to transfer photos from my iPhone camera roll to my MacBook, but it is not working. Any help?
Security Software and Related Troubles
http://support.apple.com/kb/TS3125 Basic Troubleshooting
http://support.apple.com/kb/TS3297 Advance Troubleshooting
http://support.apple.com/kb/ts1629 Ports List
Basics
Check correct date, time, and timezone.
Log in as administrative user account
Verifiy iTunes updated
Update Operating System “OS” (Ms Windows, Mac OSX)
Update Modem / Router firmware
Update security software (Antivirus, Firewall)
Remove Outdated Security Software (Always restart afterwards)
Advanced
Remove Mobile Software not used anymore
(Motorola, Android, Nokia, Sony, Blackberry)
Add Apple programs to firewall permissions
Allow Ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999
Permit Domains - apple.com , edgesuite.net , mzstatic.com
Disable Security Software
Remove Security Software (restart!)
Delete “Hosts” file and restart, or edit and save.
Check Browser Settings: Use SSL3, TLS1, Auto Detect, No Proxy Settings
Reinstall itunes FOLLOWING ARTICLE while all security off / disabled or completely removed.
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1925 -
My iPhone 3G is stuck in recovery mode. When I connect to iTunes to restore it (It takes about 20 mins) it shuts off with only 4 mins left. Can this be fixed?
unhappy@apple wrote:
but t say's that it will delet all the my stuff i have on their, can i get some other way?
Not if it is in Recovery mode.
-> http://support.apple.com/kb/HT1808
You can restore from backup.
-> http://support.apple.com/kb/HT1766 -
my iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
error code - 1
and see here
http://support.apple.com/kb/TS3694#error1 -
I have an iPad that is stuck in recovery mode. When I try to restore the firmware, I get an unknown error occured (1611). Does anybody have a solution for this?
There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.
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I put songs onto my IPhone 4, and they show up under the "On This Phone" section in itunes, but when I go to play the songs on my phone, they aren't there. How can I fix this?
When you look at your iPhone, are you looking in the Music app or in the iTunes app? Be sure you are looking in the Music app, and look in the Songs category. If your songs are not here, you may want to try syncing your information again through iTunes. To do this, uncheck "Sync Music" and then click apply or sync in the bottom right corner of iTunes, and then recheck "Sync Music" and then click apply or sync again.
I hope this helps! -
How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
like in the title, i had a problem with my iphone 4 yesterday (the sim does not work) so i decided to make a restore it begun but than when you feel it's going without any problem the loading bar stops! can you help me?
sorry for the Englisheddiekero wrote:
Hi, I bought an iPod 2 and I jailbreaked it before. I tried to download the iOS 5.0.1 from the Settings icon on my iPad 2 but then my iPad wouldn't turn on anymore and it kept on showing a screen with an arrow pointing to an iTunes symbol. I later learned that this was the recovery screen so I tried to put it out of the recovery mode by pressing the home button and power button simultaneously, but the screen kept on returning back to the recovery screen. I could not restore the iPad 2 on iTunes either, so I downloaded Tiny Umbrella 5.10.01 and tried to save the shsh. However, under the recovering devices section on the left side, my iPad did not appear and I only got a device titled ?18092..... I tried to save the shsh of this ?18902... anyways but this did not work. So, I clicked on the device and pressed the exit recovery but then my iPad2 screen went black with a white apple logo in the middle. This logo keeps on dimming and disappearing and even when I plug my iPad 2 to the computer, neither my iTunes nor the Tiny Umbrella notice it. I need urgent help!
At this point only a restore will fix your issue. -
I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
When I connect my iPhone 5 to my laptop and iTunes, I can't play movies from the iPhone on my computer.Why is that? Can I do this or it's not possible with iPhone5? With my iPod it's no problem.
Reinstall iTunes. Make sure you follow the instructions in this support document to the letter. http://support.apple.com/kb/HT1923.
You may have some problems because Apple has not certified that everything works with Windows 8 yet. -
I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!
If you want to use it, click Review and check your account information. Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.
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I have changed my icloud email in my iphone but in macbook still using old email. I tried to delete the old email in macbook but it requires password and it does not accept the old password for the old email anymore. How do I remove this old email?
Hello farahani hairon nizar,
If your Apple ID was changed from your old account, you may have to change it back to your old account to be able to sign out and then change it back after that is done. Take a look at the article below for more information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-us/HT203828
Regards,
-Norm G. -
Is there a way to down load specific, individual songs on my iphone 5 or ipad 2, through iTunes Match, rather than having to download the entire album in the Cloud?
Begin by tapping on the Settings app.
Scroll to the Store menu and tap that.
This is where you can manage your Automatic Download settings. You can control Music, Apps, and Books (if you have the iBooks app installed) here. Slide to On any of the kinds of files you want iCloud to automatically download to your device.
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