HT1386 My iPhone 4S will not complete the sync process with iTunes. The sync process will not complete Step 3 of 6 (Preparing to Sync).
My iPhone 4S will not complete the sync process with iTunes. It hangs up on Step 3 of 6 (preparing to sync). Prior to trying to sync the iPhone I updated iTunes. Any suggestions?
I've already tried unplugging the iPhone and restarting my computer - twice.
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Whenever I connect my iPhone 4s to my Windows 8.1 pc with iTunes 10.6.3.25, the iTunes freezes and the only way to proceed is to kill the task under task manager. I have uninstalled iTunes following the recommended order and reinstalled numerous times but still freezes when I connect my iPhone. It works fine when I connect my phone to another pc (Windows 7). What else can I try?
Whenever I update iTunes it gives me the following error:
The application was unable to start correctly (0cx0000142). Click Ok to close the application.
The file in error is DifXInst64.exe.
Thanks for any more help available. -
when i got my new iphone 4, its in recovery mode. while restroing with itunes, im getting error at restoring firmware stage? what could be the reason? pls help me for solution.
You got a new iPhone 4, and out of the box the phone is in recovery mode? If that's the case, return it.
If you don't want to do that. what error code are you getting? -
My iPhone 4S will not sync with the music I have selected in iTunes. Has anyone else had this issue and what is the best way to fix it.
Hi,
Setting up syncing
Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.
USB syncing
Open iTunes.
Connect the iOS device to your computer using the included USB cable and select it in iTunes under Devices on the left-hand side. Some tabs may not appear if you do not have corresponding content in your library. For example if you do not have any podcasts in your library, the corresponding Podcast tab will not appear.
Click Apply, in the lower-right corner of the screen, to sync.
Wi-Fi syncing
Open iTunes
To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
In the Summary tab, select "Sync with this [device] over Wi-Fi".
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true:
The iOS device is plugged in to power
iTunes is open on the computer
The iOS device and the computer are on the same Wi-Fi network
While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
Click Apply or Sync to sync the iOS device.
Hope this helps -
Something has changed with my iphone syncing and I don't know what. I use entourage exclusively for my calendar and contacts on my Mac computer.
My calendars were syncing fine using itunes, both with wifi and connected. Then some things disappeared from my calendar, and I can't get them back. New events sync fine, but my computer has events that will not go over at all. I even tried to replace all my phone calendar with everything from my entourage calendar, and again the same things did not move. What could I be doing wrong.
Now, I have a bunch of stuff on my Mac entourage calendar double. There is sooooo much work to get that back to normal. I am starting to think that my phone and calendar syncing is tooooo much work. I don't have the time for this.But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync. -
HT1386 My Iphone 5S would not sync with any PC (Windows 7).
My Iphone 5S would not sync with any PC (Windows 7). It was working fine until a few days ago! now my phone would not charge nor sync with any PC (I have try personal computer, work, etc) everytime a message will appear and would say "USB device not recognized, the USB device attached to this computer has malfuctioned and windows does not recognized it" I have not make any changes. All I did was install Zedge app in my PC and Iphone and try to download a ringtone from it. Please if someone can help me I would appreciate it.
ThanksSettings, Mail Contacts and Calendars, Select the Gmail account, Select "Fetch new Data, and you can try changing the interval to PUSH. If that doesn't work, change the Fetch frequency to something shorter. It sounds like you have it set to manually.
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I did a recovery of my iphone4. After extracting, recovery and verifying completing, my iphone restarted. But still i can only see the picture with iTunes and USB port in the iphone 4. Only the emergency call is allowed.
After recovery and re-start of my iphone4 the itunes doesn't detect my phone. What should i do nowDFU Mode and restore again, if it doesn't work, well then...I suggest you try using a custom firmware maker (sn0wbreeze), NOT for the jailbreak, just to try and fix your phone.
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can someone please help me. my grandson accidently locked his iphone. i have try to reconnect it with itunes in order to restore it. But it won't do anything except have screen showing ipphone disable connect to itunes when i do itunes says please allow access to iphone. what do i need to do it when i try to open it shows emergencey calls only nothing else will open up. please help me reset his iphone please.
You have to put the phone into recovery mode before you can restore it. First, turn the phone off. Second, while holding down the home button, connect the phone to the computer, and keep holding down the home button until you see the iTunes logo on the face of the phone (this is recovery mode). Next you should see a message on iTunes on your computer say something like "in order to use this phone you have to restore it from recovery mode.." This will allow you to access your phone! Hope this helps.
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IPhone 5 error 4005 when trying to update with itunes
iPhone 5 error 4005 when trying to update with itunes
Hello mjy75,
Thank yoj for using Apple Support Communities.
The following article covers error 4005 when updating your iPhone.
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
Regards,
Jeff D. -
IPhone cannot play music on computer when docked with iTunes
Hey all,
This is really troubling. I cannot play music on my iPhone through my computer in Windows via my iTunes.
My home iTunes computer is MacOSX on the same computer. All of my work programs are in Windows Bootcamp. So in Windows mode, the songs appear to be gray, and cannot be clicked on (in iTunes and only on the iPhone). They are certainly locked. If I click on 'Manage Music Manually', a popup shows up asking me if I want to erase the iPhone and sync with the Windows itunes, which would be grim as all my music, videos, and everything is in MacOSX.
I have been to the MacStore about this and they couldnt figure this out either. They think it might be a faulty phone.
Has anyone heard of this and might know of a fix?
BillThe iPhone won't play music through a computer's iTunes.
You can use this cord http://store.apple.com/us/product/TN778LL/A?fnode=MTY1NDAzOQ&mco=MjE1NTkyMQ to connect the headset jack to the computer's audio-in port. -
My iphone 3gs is disable and asked to connect with itunes
my iphone 3gs is disable and asked to connect with itunes
See this document
iOS: Forgot passcode or device disabled -
HT1386 my iphone 4s WILL NOT sync with my itunes at all i am very unhappy
I have had iphones since the 3gs and have always been able to fix my iphone but now I cant and I Just got a 5S and dont know if i even want to use it if this will continue to happen. Apple has slowly been making more and more frustrated with each update to itunes and iphone so if this issue of not connecting AND just deleteing my music is not fix I WILL GO TO DROID
Define "not connecting." What computer OS and iTunes version are you using?
Since you provided no specific information about what you did and what happened when you try to sync, there is no way for anyone to determine what you're doing wrong.
I WILL GO TO DROID
The is a user-to-user tech support forum and Apple isn't here. This is explained in the forum Terms of Use to which you agreed when you joined. No one here has any interest in which products you use. Threats, idle or otherwise, won't help solve your problem. -
HT1386 my iphone 3gs will not install updates can anyone help?
My iphone 3Gs has stopped installing updates. it makes no difference whether it is connected to itunes with my usb connection or otherwise. Can anyone help me?
technokid1 wrote:
My iphone 3Gs has stopped installing updates....
Any Error messages or Alerts...
Unplug the iPhone from the computer and Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I can not use the phone at all. It is frozen on the iTunes and USB screen. iTunes is not recognizing the phone as connected either. What do I need to do to fix it.
Open iTunes on computer. Connect iPhone to computer with Lightning Cable. Hold both home and power buttons for about 20 seconds until iTunes recognizes the iPhone in Recovery Mode. Click the Restore button of iTunes. If there are any problems with this, you have 1 year Warranty with Apple. Make Genius reservation or set up service and take or send to Apple for resolution.
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I updated my iphone 4s and now it wont sych with my itunes. It goes through the process and says sych comlete but then nothing is updated on my phone. I have tried restarting everything and restarted the apple mobile device but nothing seems to work. Please help!!!!
ClaireDid "everything" include this: http://support.apple.com/kb/HT1808 and this: http://support.apple.com/kb/TS1275, which says:
Error 23, 28, 29, 40, 1002, 1011, 1012, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue.
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