HT1386 my iphone 5s and my ipod will no longer sync to my computer

I tried with my ipod 4 and then plugged in my iphone 5s to sync and neither will work.. They do not even show up in itune to allow me to see what is on them. I am not sure what is wrong. I dont have my ipad with me so I cannot check that.
any ideas or help would be greatly appreciated..

easiest way i have found to resolve the issue is go into itunes while phone is plugged in. you will have a list of tabs across, summery, info, ringtones, music. select music and where it displays sync music unselect that and hit apply in the bottom right (dont worry your music should be saved on the computer) once the sync is complete re check the music sync option. ive noticed this to work 95% of the time......hope this helps
I Hope I Was Able To Help You Or Solve Your Question.
Simmm

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And welcome to Apple Discussions!
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http://support.apple.com/kb/TS2830
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easiest way i have found to resolve the issue is go into itunes while phone is plugged in. you will have a list of tabs across, summery, info, ringtones, music. select music and where it displays sync music unselect that and hit apply in the bottom right (dont worry your music should be saved on the computer) once the sync is complete re check the music sync option. ive noticed this to work 95% of the time......hope this helps
I Hope I Was Able To Help You Or Solve Your Question.
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easiest way i have found to resolve the issue is go into itunes while phone is plugged in. you will have a list of tabs across, summery, info, ringtones, music. select music and where it displays sync music unselect that and hit apply in the bottom right (dont worry your music should be saved on the computer) once the sync is complete re check the music sync option. ive noticed this to work 95% of the time......hope this helps
I Hope I Was Able To Help You Or Solve Your Question.
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Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
Sign out on the iPhone
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Credit for this solution to ASC user SmittyLove and to Glenn Fleishman of tidbits.com.

HT1386 my iphone 5s and my ipod will no longer sync to my computer

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