HT1386 my iphone is not recognized by my itunes

I have an iPhone 4s and have never synced it with my computer and my iTunes account.  I have an iTunes account that I created for my iPod touch.  When I plug it in, it makes a sound.  I wonder if it is my computer? or my iTunes?

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Similar Messages

  • My iphone is not recognized my the itunes. its not syncing at all. wat do I do?

    my iphone is not recognized my my itunes and its not syncing at all. wat do I do? please help

    Try here...
    iOS: Device not recognized in iTunes for Windows
    Charge the iPhone battery to 100%. Then try syncing.
    You may need to disable a/v software and turn off the Firewall also.
    Disable antivirus software
    Turn Windows Firewall on or off

  • HT1386 new iPhone 5C not showing up in iTunes when connected by USB

    new iPhone 5C not showing up in iTunes when connected by USB

    Hey there krpeterson93,
    It sounds like your new phone is not appearing in iTunes on your computer. Depending on the version of your OS, the instructions are a different.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Iphone 5c not recognized by Windows iTunes; cannot sync

    Hi,
    I realize many users are having problems with this same issue on various iOS devices.  I'll note that not only are all of my drivers/systems/software versions up to date, but I've also followed all troubleshootings steps that are commonly given, such as but not limited to:
    http://support.apple.com/kb/TS5254?viewlocale=en_US&locale=en_US
    Additionally I've checked to ensure my AMDS is running with up-to-date drivers, checked for software conflicts, etc.  Regardless of what I've tried the issue remains: iTunes will not detect my device because the device has "timed out."  Ran a diagnostic from iTunes and it merely said it couldn't detect a device.  Also interesting to note is that Windows itself does not seem to detect my phone when connected - but it detects anything else I plug into the USB port.  I cannot sync wirelessly yet as I've never managed to establish a wired sync.
    Could someone please address this issue beyond the standard re-posting of the sync troubleshooting steps?  Obviously these steps are not helping many users, including myself, and I think there must be a larger issue that Apple isn't addressing yet.
    Thanks in advance.

    Hello, chipperp. 
    Thank you for visiting Apple Support Communities. 
    Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If the issue persists, try the troubleshooting steps in the first article below.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • IPhone 3GS Not Recognized by PC, iTunes or Device Manager

    I'm hoping someone can help me out here, my laptop isn't recognizing my iPhone when I plug it in, it doesn't show in iTunes and it doesn't show in Device Manager either.  I've already restored my computer back almost a week, I've reinstalled iTunes, and I've stopped/started the Apple Mobile Device service, I've taken a screen shot to try and force my laptop to see it as a camera, along with whatever else I could find that pertained to my issue, and it still isn't being recognized when I plug it in.  It works on another PC (an older HP laptop with the newest iTunes), I'm currently using a Sony VAIO VGN-FW480J Vista 64 with the newest iTunes installed as well.  The odd thing is that when my phone was acting up the other day, it put itself in restore mode and my laptop picked it up right away as did iTunes.  But when the phone is functioning properly it doesn't see it, and its only been recently that its doing this.  Does anyone have any ideas as to whats causing this to happen, and how can it be resolved?  Just to save the question from being asked, no the phone is not jailbroken, I did it with my 3g a year or so ago and saw no real gain out of it, so why do it to my 3GS.  Thanks in advance for any and all help with the issue.
    Semper Fi
    Franco

    I HAVE A SIMILAR PROBLEM TO THAT I JUST BOUGHT MY 30GB IPOD VIDEO ABOUT 4 HOURS AGO, SINCE THEN I HAVE BEEN REALLY STRUGGLING TO INSTALL IT. A SOON AS I GOT IT, I DID EXACTLY WHAT IT SAID, I WENT TO WWW.APPLE.COM/IPOD/START AND DOWNLOADED THE NEWEST ITUNES VERSION. THEN I PLUGGED IN MY IPOD TO MY COMPUTER, AND ALL THAT HAPPENS IS A LITTLE BUBBLE OPENS UP AND SAYS "FOUND NEW HARDWARE" WHEN I CLICK THAT, IT OPENS UP, AND I CLICK "INSTALL THE SOFTWARE AUTOMATICALLY" WHERE IT SAYS IT, THEN I CLICK NEXT AND WAIT. AFTER, IT SAYS "THE HARDWARE WAS NOT INSTALLED BECAUSE THE WIZARD CANNOT FIND THE NECESARRY SOFTWARE".AFTER I WENT TO WWW.APPLE.COM TO FIND OUT WHAT THE PROBLEM WAS, I'VE LOOKED THROUGH AND READ EVERY ARTICLE THAT CAN PERTAIN TO MY SITUTAION, BUT NONE HAVE HELPED ME I AM DISPLEASED TO SAY, THE LAST ARTICLE I READ WAS THIS ONE:
    http://docs.info.apple.com/article.html?artnum=305136
    BUT EVEN THAT DOES NOT HELP ME BECAUSE WHEN I GET TO STEP 8 WHICH SAYS "Locate the iPod in this list. In some cases one of the entries will have "iPod" in its name. If no such entries are present, the iPod is most likely represented by "USB Mass Storage Device." I LOOK FOR WHERE IT SAYS "IPOD" OR "USB MASS STORAGE DEVICE" UNDER "UNIVERSAL SERIAL BUS CONTROLLERS, AND CANNOT FIND EITHER THING..I HAVE RESTARTED MY COMPUTER A NUMBER OF TIMES, I HAVE EVEN UNISTALLED ITUNES THEN REINSTALLED IT I HAVE STRETCHED EVERY OPTION AND NOTHING HAS WORKED..CAN SOME ONE PLEASE HELP ME??..I HAVE BEEN TRYING TO SOLVE THIS PROBLEM FOR 4 HOURS STRAIGHT STOPPING ONLY TO GO TO THE BATHROOM AND GRAB A BITE TO EAT..

  • IPhone 3G Not recognized by latest iTunes version

    It's been a while (MANY MONTHS) since I updated / synced my iphone 3G.  But I just updated my iTunes and now my iphone 3G isn't even showing up in iTunes.  I've got Windows 7 64-bit on my pc & my phone shows up there in "Computer".  I've since removed iTunes and tried installing the 9.2 version of iTunes, but it said the "iTunes Library" was created by a later verision and it wouldn't open.
    At this point, is there anything I can do short of completely restoring to factory?  I would at least like to be able to back up my phone first, but I'm not sure where to start?  Help please.

    I also updated my apple mobile driver & all my Windows 7 updates are current.  I tried reinstalling iTunes 10.5 and it just says:  iTunes cannot read the contents of the iPhone.  It then wants me to restore my phone.....I wouldn't have a problem with that if not for the fact that I haven't backed up my phone in soooo long. 

  • IPhone 5 not recognized by iTunes 12

    Hello all,
    I have an iPhone 5, I'm running iTunes 12.0.1.26 and Yosemite (OS X 10.10.1). Over the last few days, I've noticed that my iPhone is not recognized by iTunes or even Yosemite itself. I have already tried everything in this doc: iOS: Device not recognized in iTunes for OS X - Apple Support, to no avail. I've been combing the communities and Google to no avail. Does this mean I need to try a manual restore on the phone? Any other solutions?
    Thanks
    Gina

    I was able to uninstall and reinstrall iTunes, but my Iphone does not appear in iTunes, nor in Windows Explorer on my Windows 7 desktop. But it does appear in both iTunes and Windows Explorer on my laptop which runs Windows 8... How can I get it reconginzed on my desktop?

  • TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer

    my iphone device not recognized in iTunes for my new Windows 8 computer

    Hello kwesiaddai,
    I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

    My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

    Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
    tt2

  • HT201302 iphone is not recognized as an accessible device by your windows 7 or 8 pc?

    Despite the fact that itunes has no problems accessing the iphone nor does a 3rd party paid app like "iExplorer", the iphone is not recognized as a device by Windows (7 and 8). The support bulletin referenced is inadequate.

    Hi James,
       I'll give you steps so it'll be easy to read.
    I suggest having your phone plugged into a working USB during this process.
      1. Open up your Device Manager (run/use command line devmgmt.msc or look for it by sliding open your charm bar located on the right of your computer screen, selecting PC Info, and then on the left hand side of your PC Info window, click "Device Manager"
    2. Once you are in your device manager, look at the above tab (It should say File, Action, View, and Help) and Click View. Click "Show Hidden Devices"
    3. Look for "Portable Devices", and click it. There should be something similar or exact to "Apple iPhone".
    4. Right click it, and select "Update Driver Software..."
    5. Click "Browse my computer for driver software"
    6. Click "Let me pick from a list of device drivers on my computer"
    7. Click "Show All Drivers", then click "Next"
    8. Click "Have Disk"
    9. Type in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    10. Click "Browse", there should be a file that says "usbaapl64" RIGHT click it and click "Install"
    11. From there it should install. Open iTunes to make sure.
    Please let me know if my directions are not clear enough, it took me some time to figure out what I was doing myself. I wish you the best!

  • TS1814 my iphone is not recognized by itunes as a device.  it is the 53 and has newest software installed.  what is the likely problem?

    my iphone is not recognized as a device on my itunes account.  It is a 5s with 7.0.4 system

    See this support document http://support.apple.com/kb/TS1538

  • My iphone is not recognized by itune software?

    My iphone is not recognized by itune software?

    Using Windows? Follow the directions here:
    http://support.apple.com/kb/ts1538

  • I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro!  Anyone have a suggestion??

    I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro!  Anyone have a suggestion??

    Zap the PRAM and Reset the SMC, then try again. If the problem remains, update to 10.6.8 and repeat.

  • Iphone 4 not recognized and will not sync after latest itunes update.  I have done all trouble shooting and uninstalled and reinstalled itunes to no avail.

    iphone 4 not recognized and will not sync after latest itunes update.  I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Hi! I've been using Goldmine contact management software for many years and syncing with Companion Link successfully, then ITunes to the IPhone. Suddenly, my IPhone is not recognized and won't sync. I see a message telling me to dock the phone? Any ideas?

    Hi! I've been using Goldmine contact management software for many years and syncing with Companion Link successfully, then ITunes to the IPhone. Suddenly, my IPhone is not recognized and won't sync. I see a message telling me to dock the phone? Any ideas? Thanks for any assist!

    Hi Ken,
    Dennis here from westport. I too am a goldmine user for many years and would love to know how you sync.
    I am looking at a product called wmobile, but may be problematic on my current system.
    thanks for any help...

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