HT1386 my iphone won't sync with my computer. I keep getting an error message -69. what can I do?

when calling a landline number from my contacts list it jumps to my email instead. Why?

Backup and move to a new computer
http://support.apple.com/kb/HT4137
new article on backup, updating, and restoring posted:
http://support.apple.com/kb/ht1766
http://support.apple.com/kb/HT1414
Some errors are poorly worded and inaccurate.
How to restart AMS
http://support.apple.com/kb/TS1567
I go into Services, then restart Apple Mobile, and just for good measure restart Bonjour and iPod services as well.
You could go into Programs control panel, click on Apple programs, and then on Repair.
If you still have trouble, look in Devices and Printers - USB devices, and control click on iPod USB device; also in Device Manager. Probably shows error yellow ! and "error code -10 could not start device". For that, I am not sure what to do but have it on mine and contemplating a clean install (backups are fine and Windows Easy Transfer). Was going to do that today but keeps getting later, so maybe tomorrow, and so I will know better and more.
Removing Apple Software (link from AMS article)
http://support.apple.com/kb/HT1923
Did not do me any good.

Similar Messages

  • I am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad.  an unknown error occurs (1631).  what do I do??

    am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad.  an unknown error occurs (1631).  what do I do??

    The search bar can be very valuable...........
    In using it, I found out other's have had this issue and it likely means you have a 3G iPad?  If you do, go into settings and turn off cellular data, then try to update again and you should be OK........

  • My first generation AppleTV will not sync with iTunes anymore.  I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689"  firewall is off

    My first generation AppleTV will not sync with iTunes anymore.  I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689"  firewall is turned off.. Any ideas?

    Thanks Rudegar,
    I only synch and do not stream off of my 1st Gen AppleTV
    I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
    I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
    Will keep working on other fix options (factory reset, etc.)
    Thanks again

  • Safari won't load and I can't update my software, ie., I get an error message.  What can I do to fix this?

    Safari won't load and I can't update my software, ie., I get an error message.  What can I do to fix this?

    You can't install Safari 3 on your 10.3.9 OS.
    You must use the DVD installer to re-install the older version of Safari found on it.
    You can update your operating system buy purchasing Tiger (10.4) and get a more modern version of Safari.

  • Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2.  I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message.  This only started happening yeste

    Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2.  I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message.  This only started happening yesterday. Anyone else having this problem? Thanks.

    I am having the same problem and took the following steps to mitigate it to no avail.
    1. I deleted the Facebook app on the phone and turned off Facebook in the iPhone's system-wide settings.
    2. I re-enabled Facebook in the iPhone's system-wide settings and reinstalled the Facebook app and logged in again. It worked. For about an hour.
    3. I completely restored the phone to a previous backup (before the problems started) and reenabled Facebook .... reinstalled the app.... and now it works intermittenly. But it hasn't worked in about 12 hours now (just tried a few minutes ago).
    Please advise.

  • Having trouble downloading itunes on my computer. i keep getting a error message that reads: apple sync notifier.exe- entry point not found.

    Hello, can anyone help me out there? Im having trouble downloading itunes on my computer.
    Ikeep getting a error message reading:
    #1  applesyncnotifer.exe- entry point not found.
    #2  the procedure entry point sqlite3-wal-checkpoint could not be located in the dynamic link library. sqlite3.d11.
    #3  service 'apple mobile device' (apple mobile device)
          failed to start. Verify that you have sufficient privileges to start system services.

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Restart the programme all should be well
    In case that your OS is (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Now paste it in the folder  C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Restart the programme, it should not display that message, it should be clear.
    Good Luck

  • HT1386 My iPhone won't sync with iTunes

    I get an error message that says that the apps on my phone cannot be determined.  This is not a new phone or iTunes account.  What is going on? How do I fix it? I have not updated the operating system yet.

    It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.

  • HT1386 my iphone will ot sync with my computer

    my phone wont sync with my computer and i need it to because i dowloaded the new update ios7.0.2 and it said please connect to itunes and restar but it wont connect.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps.
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • I can't sync my ipad and i keep getting this error message .this ipad cannot be used because the apple mobile device service is not started

    my iPad 2 won't sync, when iTunes opens I get this error message...This iPad can not be used because the apple mobile device has not been started, please help

    http://support.apple.com/kb/TS1567

  • How do I get FF to work with Mod Organizer (for mods used with ES: Skyrim)? I get an error message that it can't understand the address given.

    I am an avid Elder Scrolls fan and am using the new STEP 2.2.9 setup. They've gone to Mod Organizer (MO) and I cannot seem to get my FF working with the download mod portion of things. I click the "earth" icon, which takes me immediately to the Nexus Mod files page but when I choose a file to download after clicking "Download with Manager" I get this error message:
    The address wasn't understood
    Firefox doesn't know how to open this address, because one of the following protocols (nxm) isn't associated with any program or is not allowed in this context.
    You might need to install other software to open this address.
    The address given, when clicking "Download with Manager" begins with nxm://Skyrim/mods/ The address is such due to trying to download with the manager.
    Any help will be greatly appreciated! I've pulled my hair out for the last few hours trying to find a fix. I've disabled Adblock, all other popup blockers and enabled the main address in my exception rules. It's just not working. Ugh!
    Thank you in advance!

    In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
    * http://www.nexusmods.com/skyrim/mods/modmanager/
    In case of problems with this third-party program, please refer to its support forum:
    * http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat

  • Ever since I downloaded the new version of iTunes, my iPhone won't sync with the computer. It doesn't even show up.

    I downloaded the updated version of iTunes. Ever since then, my iphone won't even come up as a device. Everytime I plug it in, something comes up asking me do I want to trust this computer on my phone.. I've been using this computer for my iphone downloads and stuff for about 6 months now. I was wondering if this has happened to anybody else since the update and is there any solutions?

    So, in iTunes, when you look at the shuffle's content (in the sidebar) and click on the playlist under the shuffle, over to the right, the songs are in your desired order, correct?  Where do you look, or what do you do, that indicates the playlists are in alphabetical order?  Are you saying that when you play the songs while using the shuffle, they play in alphabetical order?
    If so, when you listen to the songs on the shuffle, are you using the playlist, or are you using the All Songs list? If you are in the default All Songs list, with the shuffle's power switch set to play-in-order (the middle position), the songs play alphabetically, I believe. 
    The 3rd gen shuffle uses VoiceOver.  If you are in the All Songs list, you need to use VoiceOver to switch to the playlist (see manual linked below for details).  When you are in the playlist (with the shuffle's power switch set to play-in-order), then the songs should play in playlist order.
    There are more details in the manual for the 3rd gen shuffle, which is online here
    http://manuals.info.apple.com/en_US/iPod_shuffle_3rdGen_UG.pdf
    See page 22 for the section about setting up and using VoiceOver.  The part about switching playlists starts on page 23 (Using the Playlist Menu).

  • I-tunes won't save my library and I keep getting an error message

    Any ideas on how to fix this error message?  The IT guy worked for 30 minutes and said he was stumped and gave up.
    I recently got a new desktop with the new windows 2010 operating system.

    Hi philh76405255,
    I am sorry for the inconvenience caused.
    Please refer to the following solution :-
    1) Find acrobat.exe file on your computer. Right click the program and click 'Troubleshoot Compatibility'. Set the compatibility to the operating system installed on your computer.
    2) If it ask you to register repeatedly please refer to this KB doc. : Prompted to register repeatedly | Acrobat 8 | Windows
    This might resolve your issue.
    In case if you still experience any issue, please let us know. We will be more than happy to help you.
    Regards,
    Aadesh

  • My application won't open, even from the original app file. I don't even get an error message. What can I do?

    I have lightroom 5.7 x64bit. I've had the most recent upgrade for over a year. I had to shut my computer off, so I closed out of LR and now the applicaton will not start. I've tried opening it from shortcut, from point of origin file. the window churns then stops, no error message--nothing. Help

    Try the following:
    1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
    2 - Run Option #1, Repair Permissions.
    OT

  • HT1386 When I try and sync my brand new iPad  I get an error message saying the IPad does not have the latest iTunes but the Ipad says it is up to date and I am stuck in the middle? Help.

    The specific message is must download iTunes version 10.7 or later?

    You will need at least Snow Leopard (10.6.8) to install iTunes 10.7. Check the Apple link below for requirements and ordering info for Snow Leopard.
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • I keep getting an error message at the bottom of my screen. Sync encountered an error while syncing. Unknown error. Sync will automatically retry this action. I keep getting the same message. What can I do ?

    I have firefox 5.

    It looks like your data is corrupted. Take a look to this articles and try to reset the information in your account: [[Replace your Sync information]]

Maybe you are looking for

  • Imported Fireworks Nav Bar Animation Looping

    Hi I have imported a navigation bar I made in fireworks into dreamweaver and when I preview in browser it keeps looping. In fireworks I added a rollover effect so that when you rollover each bit of text, e.g. home, contact, games  it goes bold, and w

  • 3G - 2.0.2 update - downloaded music not playing?

    Has anyone else had this problem? We updated both of our 3G's last night, and after the update on the second one when you go into the ipod, then play a song, not a single tune comes through the speakers. Same if you plug in headphones. The song's loo

  • Oracle Advanced Queueing on 10G  dequeue options  FIRST_MESSAGE

    Has anyone used the " dbms_aq.first_message " in their dequeue options when dequeueing from a queue with oracle advanced queueing? If so, have yoiu noticed any change in performance time ? Has it slowed processing time in anyway? Just looking for any

  • Intermittent access errors 53/5400/5401 - SCCM 2012 r2 Outbox to Inboxes copy - MP File Dispatch Manager

    Hi, We're having intermittent problems where one of our management points, we'll call it serverB tries to copy files from its outbox to our primary site server's (ServerA) inboxes folder.  It usually seems to work, but also fairly often throws a mess

  • Inforset Program

    Hello Friends , Could any one please let me know , what is the special code should be written for infoset Program . There is some special syntax for infoset program . I means the data source which is based on Infoset and program. Regards