HT1386 My ipod touch is not recognized and will not charge or sync when plugged into my computer, how do I fix this?
My 5th gen Ipod touch has not been recognized by my computer since IOS 7 came out. I havn't been able to sync any new songs (wi-fi or plugged into the computer) and will not charge while plugged into the computer. I have tried to find it in the device manager menu also but to no avail.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Similar Messages
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I have tried restarting my computer and my iphone but this didn't help. My phone is connecting to the computer and it is showing up in my computer but it will not show up in itunes. I'm not sure what else to do. Please help.
Right-click the Apple Mobile Device entry in Device Manager and choose Update Driver Software.
Select "Browse my computer for driver software."
Select "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. Note: If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and then click next. The Have Disk button should then appear.
Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click Open in the Have Disk window. Then, click Next and then Click Finish. Windows will install the driver. -
I have updated my iphone software to ios5 and everything is working perfectly except for the wireless sync. When I plug my phone into my computer (I'm using a MacBook Pro running leopard) it does not give me the option to check the box in the summary section to sync wirelessly. Can anyone help? Please and thanks
stefani88 wrote: It seems from other discussions my current OS on my laptop is the reason why it won't sync but people running older versions of windows aren't having a problem. So I don't get it.
Oh. Gosh. What's Windows got to do with anything? You're on Leopard, on a Mac.
It seems from other discussions my current OS on my laptop is the reason why it won't sync -
iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Help! This probably sounds dumb, but I got my Ipod touch fourth generation yesterday and they said I could sync the music from my computer to the Ipod. Could you guys help me do that? All the websites I checked didn't help. Thanks!
You need to read the manual
Click Support at the top of this page, then click manuals
Open itunes, connect ipod, select what you want, sync -
I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.
martinfromdevon wrote:
Warning to iPhone users. Do not start the update of the iPhone software using iTunes.
Nonsense, and very misleading advice. I've updated iPhone 3G, 3Gs,and 4 through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones. Of course, I've never jailbroken my phones either. Hack your phone and have update problems? I've got news for you, the problems are not a result of iTunes or Apple's updates. -
I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.
Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
As per the forum term of service you can't get help here. Use google.
that's the downfall of jailbreaking your phone. -
IPod touch 4th gen is not recognized and will not charge. Tried 3 cords. Help!
We have tried updating, restarting both the iPod and the Mac, 3 cords and 3 different connecting sights (computer, car, and treadmill). Not recognized and not charging.
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have tried all the regular solutions so please don't clog up the post with those suggestions. This problem has been presented many times in many different ways and NEVER solved. I bought the Ipod touch 3g on ebay so it may have been jailbroken or attempts made in that regard. What I want to know is:
IS THERE A HARDWARE PROBLEM THAT CAUSES THIS SYMPTOM, because I always hear the line "ipod firmware is indestructable" even if jailbreakers have messed with it. I believe the only logical choices here are either ONE: the firmware on the ipod touch CAN be altered to make it inoperable, or TWO: There is a specific hardware malfunction that results in this symptom. It would be nice if someone knows for sure one way or the other. I am too far from a dealer to plug it in for analysis. I am in Cedar Rapids Iowa and to my knowledge the closest hookup is DesMoines, about 120miles.Thanks, you brought up an interesting subject---exactly WHAT happens when the battery is completely drained? And what's the best way to drain it? Do you usually HAVE to do a restore after a dead batt? If so, maybe this is the solution. because it seems to think it has booted properly, and yet it won't continue past "connect to Itunes screen, then it soon goes into hybertation and power save just like normal. Is ALL memory taken out of the device, like draining a cmos on a desktop, I have been contemplating draining the bat just like holding in the power button to drain a cmos. The only other logic that makes sense is the usb interface (as you mentioned, "iPod is not immune to hardware problems") I bought TWO new cables, to no avail. MAYBE it is a mechanical connection issue and not a software one, I guess I'll try that too.
edit: sorry, missed this in your suggestion...as mentioned here, it does NOT stay on, but goes into power save so batt won't drain that way. -
When streaming music over bluetooth from my 3rd generation ipod touch to a sony device it jumps every 10 seconds and not just when moving or anything other devices do not do this just the ipod how can I fix this?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset the Sony device
- Unsync all music and resync
- Reset network settings: Settings>General>Reset>Reset Network Settings. You will have to repair the device and rejoin all wifi networks
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My Ipod touch keeps acting as though it is on a dock but headphones are in. How can I fix this?
My headphones are plugged into my ipod touch but it keeps switching to as if it were on the dock. How can I fix this?
Soft Reset: Hold sleep and home buttons until Apple logo appears
ignore the off slider
If it did not work Try this Method:
Go to Settings > General > Reset > Reset All Settings (NO DATA WILL BE DELETED)
Reconfirm it again when the notification pops up and wait for the phone to reboot itself -
basically it's been a problem for a while now my sennheiser headphones are not clicking in correctly and are popping out at every movement causing it to pause my music, (very annoying) but it works fine if i hold it in, but can't do this all the time.I dom't know what the problem is or how i can fix.
any help would be greatly recieved
regards
PDIf it happens with another set of headphones then the headphone jack in the iPod needs replacing. Apple will only exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like this one is less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Ipod touch screen is frozen and will not shut down or re-set
I loaded a new game and when I opened the game, my Ipod Touch froze as soon as the game started to boot. The touchscreen is unresponsive and the Ipod will not restart or re-set. It will not register when hooked to Itunes on my computer. Has anyone had this happen, and how can I get it to re-boot.
Try here:
iOS: Not responding or does not turn on
If still "on", let the battery fully drain. After charging for an hour try again. -
Ipad Driver will not install on PC. Not recognized and will not show up in iTunes
I traded for a 1st gen iPad and when I plug it into my computer (windows 7 home premium) the driver did not install and now the ipad is not recognizable. Can you help?
What version of iTunes are you using?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
My ipod wont connect to the computer but will charge when pluged into the wall, how can i fix this?
i can plug it into the wall adapter and it works fine but when i try to plug my usb ipod charger into my windows to update my I.O.S it doesnt work, what can i do to solve this problem?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
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