HT1386 My iTune no longer automatically recognizes my iPhone when I plug it in using USB port.  Please help.

I jusy upgraded my iPhone 4 with the new IOS7 update.  Now when I hook my phone up to my Apple Mac using the USB port, Itunes no longer opens my device.  SO I can't move songs on and off the phone.  The Device selection under the File menu does not allow me to select my phone.  Please help.  Itunes has been updated with the most recent version.

DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

Similar Messages

  • When I connect my iPhone to my PC iTunes no longer automatically opens. And when I open it myself, I can't even find my phone under devices. Help please!

    When I connect my iPhone to my PC iTunes no longer automatically opens. And when I open it myself, my phone does not even appear under devices. Help please!!

    Things to try:
    Try resetting your phone (press and hold the Sleep/Wake button and the Home button together for at least ten seconds until the Apple logo appears.  When you see the Apple logo let go of both buttons and your iPhone will reboot.
    Try a new sync cable (often the problem)
    Make sure you phone is adequately charged
    Make sure you are using latest version of iTunes

  • TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB.  It has worked for years, now I get an error message stating "unknown device"

    For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device".  Any ideas for a fix?

    HI @madymessyy 
    Welcome to the HP Forums!
    It is a terrific place to find answers.
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I understand that when you originally connected your IPhone about a year ago it was recognized properly.
    Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
    Herei is  a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
    One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • My itunes will not pick up my ipads when i put it into the usb ports...???

    Hi all,
    I'm having a problem where neither of my ipads are being picked up by itunes when they are pulgged into any USB port.... They used to only 3weeks ago...
    The only thing i have done is purchased an Ipod of ebay, and loaded music on to it....  i have only just found out the ipod is  still registered to who ever had it before....
    Is this the problem and any ideas how to solve it guys....?

    Two separate problems.
    For your iPads, try going into the control panel, add/remove programs. Uninstall iTunes, Apple mobile device service, Apple application support. then redownload and reinstall iTunes
    See if it sees your ipad now.
    For the iPod, what you've run into is the activation lock. It's a new feature of iOS7 where an owner's apple ID is needed to wipe a device. If the ebay seller cannot or will not give you that apple ID, contact ebay and return the iPod. There is a very good chance that your ipod is stolen (or at the very least not the seller's to sell).
    If you can't unlock it, you've bought a brick so get your money back.

  • My iTunes for windows no longer automatically syncs my iPhone when started

    I used to be able to do a daily backup of my iPhone by simply plugging into my computer.  iTunes would automatically start and do the sync.  That suddenly stopped under version 10.6.0.40.  The iPhone is recognized and I can manually sync it, just not automatically.  This is iTunes for windows. Any suggestions?
    Ted

    Did you check if Apple Mobile Device Service is installed? http://support.apple.com/kb/HT1747
    Did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
    Did you reset your phone?
    Did you already restore your phone? http://support.apple.com/kb/HT1414
    Message was edited by: Ingo2711

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1386 why won't my computer recognize my ipad when i plug in my sync cord?

    I cant seem to get my computer to recognize my new ipad.
    When I plug in my sync cord my computer beeps but the ipad does not show in devices on itunes.
    Does anyone have any sugestions

    For help if you are using Windows ....
    http://support.apple.com/kb/TS1538
    For Mac ....
    http://support.apple.com/kb/TS1591?viewlocale=en_US
    Quit iTunes, reboot your computer, restart the iPad and try again. Also try another USB port on the computer. Do not use a hub.

  • My mac does not recognize my iphone when i plug it in

    I am trying to upload my photos from my iphone5 since its full and wont let me take any more pics.  However, when I plug in my phone, its not recognized by Finder.  I know iTunes recognizes it because it pops up.   Whats the story?

    you should import the photos using iPhoto.
    The device should be in the sidebar of iPhoto. Select it and import your photos using the button at the top right.
    More info: http://support.apple.com/kb/ht4083
    Good luck
    Stijn

  • Ipod touch wont turn on and the power button is broken. Itunes also doesn't recognize my ipod and I haven't trusted my laptop. PLEASE HELP

    My ipod touch turned off while I was asleep and I don't know what to do. My power button is stuck so I can't do anything about it. Please help me!!
    Ipod touch 4th generation
    8gb

    - Make an appointment at the Genius Bar of an Apple store. Yo have a hardware problem other than the Home button
      Apple Retail Store - Genius Bar

  • I was restoring my ipod touch and now my screen is stuck on itunes symbol and a usb plug going towards it with an arrow.... i turned it off and on and that just comes back, it wont even show up on itunes when i plug it in.... please help

    i just bought this off a friend.. so i need help. its not like i can take it in.
    pleeeaaaaaaaasssee someone no what to do

    - Reboot the computer and then try manually placing the iPod in Recovery mode and restoring.
    - Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Also try:
    iOS: Device not recognized in iTunes for Windows

  • I just installed the latest update on my iPhone 4 and now it's nothing but a white screen and my computer wont even connect it to my itunes when I plug it in the USB port. What happened?

       I installed the latest update to my phone. Half way through it asked to connect to itunes. After updateing it had some type of error and wanted me to restore the phone. After restoring, another error box popped up and said that it could not be restored. Now it won't connect to itunes or my computer at all and is nothing but the black start up screen with the apple logo, or it's just a white screen. What happened?

    DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

  • Hi i bought a second hand ipod touch 1st gen it cannot connect to itunes store at all i have tryed restoring and differant usb ports, please help as its for my 6 yearold to play apps on and i cant down lode any even from my itunes..

    Please could some one help..

    What happens when you try to connect to the iTunes store? Error message?
    What iOS is on the iPod? Settings>General>About>version
    For apps you need at least iOS 2. The last update for the 1G is 3.1.3 that you  get here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    However, there are not that many apps compatible with the 1G even with 3.1.3.

  • My computer no longer recognizes my phone.  how do I get phone to show up on computer when I plug it in via usb?

    my computer does not recognize my phone when I plug it in via USB.  how do I get it to recognize my phone?  I need to backup and download updates.

    Hello Raytw8425,
    It sounds like your phone is not recognzied in iTunes anymore. I recommend the troubleshooting steps from the article named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Here is an overview of the troubleshooting to be done:
    1. Update iTunes
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    If the issue persists, try uninstalling iTunes and its associated apps with either of these two articles depending on your operating system version:
    Removing and Reinstalling iTunes and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    Or
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT1414 I "Erased all content and settings" and now my itunes does not recognize my iphoe when i plug it in. Plus my iphone is stuck with the apple symbol on it and wont do anything. what did i do?

    I "Erased all content and settings" and now my iTunes does not recognize my iPhone when I plug it in. Plus my iPhone is stuck with the apple symbol on it and wont do anything. what did I do? How do I get my phone to work again?    

    Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes about 10 seconds time. If still problem. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware.

  • Itunes won't recognize my iPhone when plugged in, I have tried EVERY step from support and nothing.

    Itunes will not recognize my iPhone when I plug it into the computer, I have tried every step that support says to try and nothing has worked

    I tried that and iTunes and iPhoto still won't recognize the device.  Any other suggestions?
    Thanks.
    -CoachJB54

Maybe you are looking for