HT1386 my itunes does not recognize my ipod. I am not able to sync anything because it is not found. What can i do to be able to sync my ipod with itunes?
I need help, my ipod touch is not being recognized by my itunes. I am not able to sync anything cause it is not found. What do i do?
If the unit has NEVER been jailbroke, first try a system reset. It cures many ills and it's quick, easy and harmless... Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.
Similar Messages
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I cannot install itunes.
I downloaded i tenes and when i started installing it , it says "installing apple application support" and stops there
What can i do ?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
HT1386 why my itune does't recognize my ipod
why my itune does't recognize my ipod, i don't sync with other computer, i don't undstand why sayme this all moment, i try eraser all how if syn new, and repet message, please somebody helpme.
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Also maybe this. I Am still not clear about your problem
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
If may be that English is not your native language.. You might try posting in your native language. -
ITunes does't recognize my iPhone
iTunes does't recognize my iPhone
Look at the appropriate support suggestions.
Phone, iPad, or iPod touch: Device not recognized in iTunes for Windows, http://support.apple.com/kb/TS1538
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591 -
I have an iPod with iOS 4.2.1 and would like to up date to version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?
You cannot update it if you can't get the latest version of iTunes. Actually, the latest version of iTunes will run in XP if you have Service Pack 2. Also, you posted in the iPad forum, and your profile shows you have an iPad, but in your post, you say it is an iPod. Is it an iPad or an iPod?
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My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.
Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order. -
i need to update to the latest version of itunes, but need to download some images and video first.....it is telling me that this will all be erased if i update, but it is not letting me do anything else.....what can i do??
You have no choice but to restore the phone.
However, I'm sure you've been smart enough to have backed up your data before starting the most significant update in iOS history,right? -
I just purchased an Iphone 5 and i cannot sync it because I'm not able to update my itunes because I'm not able to update to Osx 10.7?
Apple is selling Mac OS X 10.6 on their online store, and 10.7 by phone. The latest version of iTunes requires 10.6.8 or newer.
(72029) -
What can i do when my iphone activition screen show connect to itunes and not show wifi
what can i do when my iphone activition screen show connect to itunes and not show wifi
You also are not showing any cellular service. Have you contacted your provider regarding that? Regarding your WiFi, do you have wifi turned on in settings? Did you get your phone to show up in iTunes on your computer? I think we are dealing with several issues since you said that you have a message on your phone to connect to iTunes and you don't have cellular service.
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Every time I try to update the 4s or 4 it is saying not enough storage. I am really hating this phone now because I am not going to buy storage. We have 5 iPhones on our account and now because of iCloud it does this.
your iCloud storage isnt part of your phone, that is a back up for your phone, you have to delete things on your phone, so I recommend backing up your photos to your computer or iCloud since im sure thats whats taking up all your storage, then delete the photos on your phone and then update your phone using iTunes on your computer.
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I recently had to buy a new PC as the old one was getting very slow. When the technicians tried transferring over files to the new PC they discovered that several files were corrupted, including iTunes. I had made a backup of iTunes on an external hard drive a few months ago, but this appears to be dameged too. What can I do, please?
Use the tool in this backup tip to copy the files that can be read over to a new known good location. One of SyncToy's strengths is that it will keep on working after coming across a file it cannot copy. Windows copy will just fall over.
Once you recovered as much media as possible use the following technique to explore any available backups of your library files, and then update it to match your media folder.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps youshouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I updated my iPhone 4S and now my iTunes (10.6.1) won't read it. It said to update, but 10.7 won't work on my computer because it's a Mac 10.8. I can't find the iTunes 10.6.3 anywhere. What can I do to be able to sync my computer and phone?
iTunes 10.7 does indeed work on OS X 10.8 Mountain Lion. Do you mean you have Mac OS X 10.5.8 Leopard? If so, and you updated your iPhone 4S to iOS 6 on some other computer, then you may be out of luck synching to your 10.5.8 system, but you can get and try 10.6.3 here:
http://support.apple.com/kb/DL1575
Regards. -
I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes: I downloaded the last version (it's free), but I cannot do the same with iphoto, and more important: I need to know what is happening!!! Please help me!
Applications should not disappear all by themselves.
If they are then that coud indicate serious problems with your hard drive.
Backup everything up as quickly as possible.
Using Disk Utility verify your system disk.
Allan -
I have uninstalled and reinstalled ithunes and still when I plug my phone into my computer, itunes doesnt recongnize that my phone is present so i cant sync anything. I have tried numerous USB cords. I have also tried wifi sync.
Hey Mlynch13,
Thanks for the question, and amazing troubleshooting so far. There are a few things we can attempt on your computer, including restarting the Apple Mobile Device Support, and checking for the USB drivers:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
help 4 of my authorized computers crashed or are gone how do I remove them from my itunes account as authorized accounts for my new macbook iphone and ipad to use? I CANNOT access them can i call you?
also if i have an old itunes account on another email can i transfer those songs i still have access to both emails?
thank youDe-authorise all, then authorise the one you still have.
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