HT1386 My Itunes doesn't recognize my Iphone 4s, but my computer sees it. What should I do without having to restore/reformat my phone?

i updated the iOS a few days ago, and now my itunes doesn't recognize my phone, but my computer does. Help please cause I created ringtones I want to use and i can't pull them off my phone til this issue is resolved (SN: My carrier is Verizon if that makes a difference)

You can restore from the backups that you made in icloud
iCloud: Backup and restore overview

Similar Messages

  • ITunes doesn't recognize my iPhone 4s

    iTunes doesn't recognize my iPhone 4s.
    Whenever I plug my iPhone into my computer it starts to charge like normal but iTunes does not recognize it. I've tried all of the troubleshooting steps provided by Apple (Downloading the latest iTunes version, reinstalling iTunes, updating the software on my phone, restarting my computer, etc). I've also looked at various tutorials on different websites that showed other methods. Among these methods were going into the control panel Device Manager or the Services program and taking certain steps within said programs. It seems I have tried everything under the sun to get iTunes to recognize my iPhone and so far nothing has worked. I have no idea what to do which is why I've resorted to this. Anybody know what might be going on? I'm running Windows 7 64 bit on my computer with the latest iTunes installed as previously stated. I've also just installed iOS 5.1.1 on my iPhone and this has not changed anything. If anyone has any idea what is going on and would like to tell me how to fix it, it would be much appreciated. Thanks.

    If you've gone through this article and made sure the Apple Mobile device service is installed and running, you should look at the security software on your computer.
    To make sure it isn't the security software, you can either follow the steps in the article below, or you could just uninstall it and test again. Then reinstall it again when you're done.
    iTunes: Troubleshooting security software issues

  • I've got a problems with my Iphone 4, I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022)

    I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
    Are you guys facing the same problem?
    Let me know your opinions, solutions and even problems.
    Thank You !

    http://support.apple.com/kb/HT4137
    How to restore as new.
    and this for itunes message
    http://support.apple.com/kb/HT1808

  • I just installed update version 11.1.4.62.  Now Itunes doesn't recognize my iphone or ipad.  My wife just installed the same version with the same result.  The problem is clearly a problem with itunes.  What's wrong with itunes?

    I was running the previous version of itunes and it worked perfectly.  I just installed the latest version of itunes (version 11.1.4.62) and restarted the PC and now itunes doesn't recognize my iphone or my ipad.  I'm running Windows 8.1 on my pc.  I tried diagnostics to no avail.  The diagnostic didn't recognize either device.  As the directions advised, I closed itunes, disconnected the devices and stopped and restarted the apple  mobile device service,  That didn't work either.  My wife, who also has Windows 8.1, has the same problem.  She installed the new version and it doesn't recognize her devices.
    Until now, itunes has been totally reliable.  I am convinced the problem is with itunes.  Where do I go from here?

    I resolved the issue by doing the following:
    1. Uninstall iTunes and every Apple application (device support and such).
    2. Uninstall bonjour.
    3. Reboot.
    4. Go to Apple and install iTunes.
    It worked.  When I opened iTunes (after reinstalling) it recognized all my devices, music and video.

  • I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync.

    I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync. After the last iTunes update my phone wasn't recongnized and the phone asks if I want to trust the computer everytime I connect it. Other programs can access the photos and recognize the iPhone 5 but not iTunes.

    Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
    Or try Cerbu's post here.
    Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
    tt2

  • ITunes doesn't recognize my iPhone 3G

    Like the title says, iTunes doesn't recognize my iPhone 3G. What can I do? I have already done the troubleshooting, like dowloaded the newest version of iTunes and Mac OS, started again the computer and so on, but it doesn't help me at all. Is iPhone 3G too old for recognizening, beacuse it can't be updated to iOS 6? Please help me! Thank you.

    iOS: Device not recognized in iTunes for Mac OS X

  • I upgraded my iTunes to 10.7 on my MacBook Pro - after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?

    I upgraded my iTunes to 10.7 on my MacBook Pro - after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?
    (Both upgrades to the phone and lap-top were done based on Apples suggestion, so I find it strange it doesn't work automatically, which should be a basic reason for choosing Apples costly products!)

    Try rebooting your computer.
    You might also try downloading and installing iTunes 11 which came out today.

  • I upgraded my iTunes to 10.7, after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?

    I upgraded my iTunes to 10.7, after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?

    You've posted in the iTunes Match forum. You'll probably get better help posting in the Using iPhone forum. Or the appropriate iTunes forum.

  • HELP  Itunes doesn't recognize my iphone 4s

    Updated Itunes to latest version
    Attempted to update to ios7 and got error message
    Asked me to restore  which I did. 
    Iphone stopped working have the itunes logo and the usb plug on phone
    Itunes doesn't recognize my iphone
    How can I get my phone working again. 
    Challenged because I'm not knowledgeable on computers and technical terms
    Can someone help or do I need to go to the Apple store

    Type "iTunes does not recognize my iPhone" in the search box at the top of this page.

  • Itunes doesn't recognize my iphone 4, why?

    Itunes doesn't recognize my IPhone when I connect it to my laptop.  Why?

    have a look at this support article.
    also, make sure Apple Mobile Device Service is installed and started.

  • IPhone 4 frozen with screen image of usb connector with arrow to iTunes logo.  iTunes doesn't recognize my iPhone message says in recovery mode must restore.  Try to restore and get - 1 error.  What do I do now??

    iPhone 4 frozen with screen image of usb connector with arrow to iTunes logo.  iTunes doesn't recognize my iPhone message says in recovery mode must restore.  Try to restore and get - 1 error.  What do I do now??

    Hi there beee19,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    -Griff W. 

  • HT204302 my itunes does not recognize my iphone when plugged into computer it recognizes my iphone as still camera

    Help
    Itunes does not recognize my iphone when plugged into computer it recognizes it as a still camera. I have installed the lastest version of itunes and gone through the troubleshooting tips and still have the same problems.

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

  • HT1338 I need to update my software in order to download the new version of iTunes in order to put songs on my new iPod. But my software doesn't need updating..or so my computer says. What should I do??

    I need to update my software in order to download the new version of iTunes in order to put songs on my new iPod. But my software doesn't need updating..or so my computer says. What should I do??

    If your iMac has a PowerPC processor, Leopard OS 10.5.x is the max OS. If your iMac has an Intel processor, it can run Snow Leopard OS 10.6.x or possibly higher.
    Once we know your iMac model, we can better recommend what OS X version.
     Cheers, Tom

  • I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

    I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

    JennyGEL wrote:
    I ... have forgotten the password what should I do?
    Which password?
    If you mean the passcode to your iPhone, here's the solution:
    http://support.apple.com/kb/HT1212
    If you mean the encryption password to your backup on your computer:
    Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
    If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.

  • Itunes doesn't recognize my iphone 4

    I just updated my itunes to 10.4.1.10.  Now when I plug in my iphone 4 to sync, itunes doesn't recognize it.   I"m using a PC - Windows 7.  This happened last time I upgraded, and I had to take my computer and my phone to the Apple Store.  Help!!!

    Try this article, it may help.
    http://support.apple.com/kb/TS1369

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