HT1386 my password will not work on apple account

When I go to Update my Apps and enter my password it acts like its gonna work then says can not connect to itunes,,,, What can I do?

I had this problem for a long time, untill i realised that it was my own mistake, i had been putting the wrong password in. CAPS could also be the issue...
check if you can connect online with the same password in itunes.

Similar Messages

  • Reset password will not work for apple store

    Reset password will not work for apple store?

    Welcome to the Apple Community.
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    Hello,
    When I'm using the Mail app, it won't recognize my @mac.com accounts password and I can't get my mail.
    It is the same password I use to log on here, why doesn't it work?

    why not delete the account in your mail app and add it again.
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  • My apple id password will not work in app store after I reset it. Has anyone had this problem

    My apple id password will not work in app store after I reset it. It says the new password, verified by apple, is the wrong one when I purchase things in the store. Has anyone had this problem?

    OK.  Did you have a question?  Do you use the "Contact Us" link at the bottom right hand corner of this page?

  • Just upgraded IOS to V7 and iphone is asking for a password and the online password will not work. I really need to get this sorted as I am away and need to get the phone working.

    Just upgraded IOS to V7 and iphone is asking for a password and the online password will not work. I really need to get this sorted as I am away and need to get the phone working.

    Pablos1966 wrote:
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    No. If you failed to turn off Find my iPhone BEFORE you upgraded to iOS 7, you will need the original Apple ID and password. If you upgraded to iOS 7 you will need this info; there is no way around this. If it is the device passcode you will need to restore your iPhone in order to reset that, which in the end will require your Apple ID and password in order to activate the phone once it is restored.
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  • My mac has had refresh and install now my password will not work on the hardrive how do i change this?

    my mac has had refresh and install now my password will not work on the hardrive how do i change this?

    Boot from your install disk and when you reach the Install screen choose Change Password from the Utilities menu.
    Also check this Apple article http://support.apple.com/kb/HT1631

  • My password will not work for software downloads?

    Hi, I am unable to access i Tunes or softwarte downloads because my password will not work. I have tried resetting my password many times. The problem persists.

    no. Can you rephrase your first question?  I am the admin. ITunes asks me for a password when I open it and it works now but I cannot install software from Adobe or  Microsoft. I am talking about updates. Apple updates do not require password now.

  • Trying to update app's. My password will not work

    I am trying to update my app on my Iphone 4S. I have two unsernames. My password will not work with either one.

    What kind of password?
    Downloading what from Adobe? Adobe do not require a password.
    Downloading to what? A Mac? A device? Which one?

  • My password will not work

    my password will not work?

    Which password? Lock screen, network, backup?
    If you forgot the lock screen password:
    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    Go to Setting/General/Reset and reset your network connections, to be able to put in your password again.
    If you can't, set it up as new device, without using the latest backup:
    How to back up your data and set up as a new device
    If your backup is encrypted, you'll have to set it up as new device without using the backup as well.

  • I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connecti

    I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connection is fine Safari works and I can access all sites. I have an iPad 2. Any help on this will be greatly appreciate.  iPad 2, iOS 8.3

    This is an ongoing problem as you will see by searching the forum. 
    Out of curiosity, do you have 2 step verification enabled?  It was recently extended to include iMessage & FaceTime & I'm wondering if it might be causing some of the issues that some users are experiencing.

  • My Apple ID password will not work for downloads + pop-up issues

    I have an Apple ID and password, yet it will not work to log into ICloud or for updates on my Mac. My computer is only 1.5 years old. Also, I continually get a pop-up that I need to create a password for Safari, but if I do not hit "cancel" I will have lose all Keychain passwords.
    All of this started with the download of Mavericks, which was a BIG mistake.

    Hello vickieucb,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Best of luck,
    Mario

  • HT2204 Itunes password will not work when I purchase items after reseting passwords

    Have used Itunes for years with no incident.  Now, every time I try to purchase a song, book, app...it prompts me for my username and password.  Despite knowing it....it will not work. I've logged out / logged back in several times no luck.  I've updated my password successfully.  But again, each time I try to purchase something, I type in my username / password and it says that it is not correct.  ***.  Have recently even updated Itunes to make sure everything there is up to date.  Is there some virus that could be involved here.  HELP!!

    iOS: Troubleshooting Messages
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • HT201365 I downloaded the IOS 7 for my iPhone yesterday, asked for a password which I put in , now the password will not work, and I have disabled my phone . HELP

    I downloaded the IOS7 on my iphone yesterday. Asked for a password, put it in. Now the password does not work and my phone is now disabled. What can I do?

    Hi there Martha250,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • I cannot utilize my iCloud account. I had an old Apple account. I had to reset to a new Apple Account. The iCloud will not accept either Apple Account

    I have an iPad Air that I bought recently. I cannot set up the iCloud account.  I had an old Apple password.  I had to reset the password.  Now iCloud will not accept
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    Welcome to the Apple community.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID verify the changes, enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

  • Updated to iso7 and now credit card will not work with itunes account. What is going on?

    When I updated to iso7 my credit card information for my iTunes account is no longer valid. Tried to update my credit card information and it will not allow my current and valid credit card to be used and will not accept any of my other valid credit cards to be used.
    What is going on? Am I missing something or is apple hijacking my paid for accounts again?

    Hi paul.labiche,
    When having iTunes Store connectivity issues, the following articles provide the best solutions:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

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