HT1386 my updated iPhone five is not showing up in my updated iTunes on my updated mac book

why is my iphone 5 not showing up in my updated itunes on my updated mac book?  Im using osx 10.9.1

Hi there maidenfan22av,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
-Griff W. 

Similar Messages

  • I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. ?????

    I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. Can you please help me out???? thanks

    If iPhone music is not on iTunes Library, you need a 3rd party tool to help you
    Mac: http://www.ecamm.com/mac/phoneview/
    PC: http://www.wideanglesoftware.com/touchcopy/index.php

  • My iPhone 3GS is not showing in "devices" on my iTunes. Tried everything that Apple advize but still not working. Any suggestions please? :)

    Hello, hope someone can please help. I've had my iPhone 18 months, not had any problems with using it. Trying to update the software to 4.0 on iTunes but it's just not recognizing it at all. It's not there under devices (infact, even the heading "devices" isn't shown), Tried a different USB port but that didn't solve it.
    Have changed my startup (using msconfig) as Apple suggested, but again still nothing. Have downloaded the latest iTunes and *again* not working!!!!
    Any suggestions please?

    Perhaps you have already done this, but I'd be sure to verify that it's not your cable...try a different cable and that will eliminate that as a source of the error.

  • When i try to download itunes and other things it says my ios is out of date how do i update i have updated all updates but still will not let me dowload some application this is an old  mac book and firt time i have used it please help

    i have got an old mac book from a relative but i dont know how to upgrade to a later operating system.
    i have installed the updates but it keeps coming up i need a more up to date operating sytem ios6??
    pleasehelp

    Your old MacBook series, built between 2006 and 2010, had several
    different verions within those years and they do not all accept a later
    upgrade to the most newest OS X versions...
    These shipped with (early) intel-version Tiger OS X 10.4.x through
    Leopard 10.5.x, and early models can use Snow Leopard 10.6.8,
    & some can run as late as Lion 10.7.5; or maybe Mavericks 10.9.2.
    Hardware limits and system configuration specs determine this.
    A supported computer may also need hardware upgrade (RAM)
    to run a later OS X system version along with newer software.
    •How to identify MacBook models:
    http://support.apple.com/kb/ht1635
    •Apple MacBook Specs (ALL MacBook Technical Specs) - everymac.com:
    http://www.everymac.com/systems/apple/macbook/index-macbook.html
    The base system upgrade for earliest MacBook 1.1 & MB2.1 past
    the original as-shipped Leopard 10.5.x, would be Snow Leopard
    10.6 (w/ Combo update to 10.6.8 v.1.1) for Snow Leopard download.
    So your MacBook likely has either Leopard or Snow Leopard. If it has
    Snow Leopard 10.6.8 installed/updated to last step, then it may be
    able to go to the online Mac App Store, App Store, iTunes Store, etc.
    You can see if an applicable upgrade past the current OS X system
    is available from the Mac App Store. If yours is MacBook1.1 (early)
    then highest it may go is Snow Leopard 10.6.8. The later MB2.1
    has limited upgrade, and could use Lion OS X 10.7.5 at most.
    More recent builds of MacBook, toward the last model year 2010,
    can take as new an upgrade as Mavericks OS X 10.9.2. This is
    based on build version specs, hardware limitation, and so on.
    •Mac OS X - Upgrade - Apple Support:
    http://www.apple.com/support/osx/upgrade/
    In order to know more about the possibilities, you'd have to supply
    more information on your exact MacBook model build year etc.
    The "About this Mac" as found under the Apple menu icon  is of
    some help. Additional info from "More Info" in the next window can
    help when System Profiler appears. The hardware specs are there.
    Good luck
    edited 3x

  • HT1386 My new iPhone 5C is not showing up in iTunes

    When I plugged my iPhone into the computer, it doesn't show up on iTunes but will show up in control panel

    Hello britt.cowan,
    Congratulations on your new iPhone 5c!  Also, thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes.  I recommend following the steps in the article below to troubleshoot the issue you described:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iphone 5 is not showing in my devices and wont sync with my mac

    I have a new iphone 5 it is up and working but when plugged into my mac doesn't show up in devices and will not sync

    The iPhone 5 with iOS 6.x requires iTunes 10.7 or higher. iTunes 11.0.1 is the current version of iTunes. If you have an earlier version of iTunes you'll need to update iTunes before you can sync.
    The latest versions of iTunes requires OSX 10.6.8 (Snow Leopard) or later on your Mac. If you are running a version of OSX prior to 10.6.8 you'll need to update the OSX first.

  • My iPhone 4 will not show up at all in iTunes.

    I have tried updating AMDS and reinstalling all Apple software and nothing works. It will show up on my other computer but not the iTunes on my laptop. It started happening when I accidentally cancelled updating iTunes about three days ago. Send help!

    http://support.apple.com/kb/ts1538

  • My iPhone 5 is not showing up in devices in iTunes

    Plugged in my iPhone 5 for the first time to my computer and it doesn't show in iTunes as a device.  Nothing.  iPhoto recognizes it and starts but not iTunes.  Help!

    Have you tried this article: iOS: Device not recognized in iTunes for Windows

  • Bought music on My Iphone 4. Not showing up in my laptops itunes

    I bought a cd i really wanted on my Iphone while i was out and about so i wouldn't forget the name. When i got home and attempted to sync my phone to my laptop so i could burn the it wouldn't let me it would only let me play the music off the phone
    very frustrating as you could imagine.
    Any help would be much appreciated.

    Is your computer authorized: Store>Authorize this Computer. To transfer this purchase on your phone to your iTunes account: File>Transfer Purchases.

  • My iphone 4 is not showing up on my itunes. have tried to update itunes but it says tat it is the most current version. my mac is also saying that it is the most current version but i dont think it is? any suggestions?

    my iphone 4s is not showing up in my itunes. I have tried to update itunes but it is telling me that it is the newest version. Have also tried to update my mac, which is also telling me it is the latest version (no updates) but i dont think it is.
    any suggestions please?

    Which Mac OS X do you have installed?
    With iTunes open, from the menu bar click iTunes > About iTunes
    The latest version is 10.5.2

  • When I open iTunes my iPhone 4S will not show up as a device.

    When I open iTunes my iPhone 4S will not show up as a device. I have tried the advice provided by Apple. I have gone through the iPhone Troubleshooting Assistant. That gave no solutions. I have tried the other solutions offered by Apple. I think that I have possibly identified the problem. As far as I know the Apple Mobile Device USB Driver is not installed on my computer. I have tried to install it but when I do I receive an error message. I repeat the entire error message in the following paragraph. The message appears in a dialogue box with the name: "Update Driver Software - iPhone".
    "Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it. Apple Mobile Device USB Driver. Access is denied. If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
    I cannot find a solution to this problem on Apple's website. How can I get this driver installed?

    Hi there anaqeed,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    -Griff W.

  • TS1567 my Iphone 4s will not show up in itunes or my computer

    my Iphone 4s will not show up in itunes or my computer, I upgraded from windows 7 to windows 8. i have tried all the above and lots more and nothing seems to work. i have a ipod mini and its the same with that. they show up in the device manager under other devices but is says "This device is not configured correctly.(code 1)" and when i try to update driver it says "windows found driver software for your device but encountered an error while attempting to install it. please help

    After being on the phone for hours to apple who were very helpful i had no luck we triad everthing, While waiting for a call back today i refreshed windows using the upgrade disk i had from my upgrade from windows 7 to windows 8. it did not wipe any files but did delete lots of apps but gave me a list of deleted apps. Then I reinstalled itunes and connected ipad then iphone and it finaly loaded the driver and alowed me to synk with itunes. 

  • IPhone 4 will not show up in iTunes

    My new iPhone 4G is NOT showing up in iTunes when I plug it into my computer.I've updated my operating system and I have the current edition of iTunes. I just did a software update and now my computer is installing an airport base station update but I don't even use airport for my wireless.
    Has anyone else had this issue?? Any help would be appreciated!

    If your iPhone, iPad, iPod touch or iPod nano (5th generation) is not recognized in iTunes on a Mac, you might need to remove and reinstall the Apple Mobile Device Service. Look at this article, http://support.apple.com/kb/HT1747

  • Iphone 3gs is not showing up in itunes

    My iPhone 3GS is not showing up in the latest  version of iTunes. Any suggestions?

    update: My 3gs pulled up an error in itunes.

  • HT4623 My iPhone 4S does not show ringer bar and i now need to use ear phones to listen to music

    My iphone 4s is not showing ringer bar and i cant listen to music without earphones

    Hey chirambab,
    Thanks for the question. I understand you are experiencing issues with your iPhone 4s in regards to audio.
    The following resource may provide a solution:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    1. Verify that the volume is set to a level you would normally be able to hear.
    2. Ensure that there is nothing plugged in to the headset jack or the dock connector.
    3. If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
    4. Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    5. If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    6. If the iPhone is paired with a Bluetooth headset or car kit:
              - Try turning off Bluetooth.
              - If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
    7. Restart the iPhone.
    8. If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
    9. If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
    If the issue persists, please follow the last step by contacting Apple Support for support and service options.
    Thanks,
    Matt M.

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