HT1386 neither my computer nor itunes recognizes my iphone?

Just purchased a new iphone 5. When i connect to my laptop or desktop, the only prompt that appears is to "slect the program to launch for this action" and it gives me the options of......microsoft office word, photoshop, microsoft office document imaging, windows live photo gallery.... and a few others. But nothing even closely resembling an actual iphone. As a result, when I click on itunes, my iphone does not appear at the devices tab or anywhere else. Any advice? Do I have to download three or four hundred software packages (probably have to pay for them all) to make this thing work?

Sounds like youre using a windows computer, are you running the latest version of iTunes? if not, download the latest (which is free) and that might fix the issue.
http://www.apple.com/itunes/

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