HT1386 neither my computer nor itunes recognizes my iphone?
Just purchased a new iphone 5. When i connect to my laptop or desktop, the only prompt that appears is to "slect the program to launch for this action" and it gives me the options of......microsoft office word, photoshop, microsoft office document imaging, windows live photo gallery.... and a few others. But nothing even closely resembling an actual iphone. As a result, when I click on itunes, my iphone does not appear at the devices tab or anywhere else. Any advice? Do I have to download three or four hundred software packages (probably have to pay for them all) to make this thing work?
Sounds like youre using a windows computer, are you running the latest version of iTunes? if not, download the latest (which is free) and that might fix the issue.
http://www.apple.com/itunes/
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i loaded the newest version of itunes and now neither my windows 7 computer nor itunes recognizes my ipod
try a different usb port, try restarting the computer, and try reseting the ipod
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You could use a third party app on your computer, that uses the iPhone as just an external disk.
There are several like iExplorer, Diskaid, Phonedisk, etc. -
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Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date -
Why won't it recognize?
iCloud is free, iTunes match is $25 a year.
I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong. -
i can know longer see my IPOD connected to my computer. My IPOD is functioning fine... even can play on my docking system. Trying to add more songs.
try a different usb port, or try the wall charger, change ipod usb wire, turn ipod on to see if the low battery screen pops up by holding onto the switch above the ipod. try that stuff
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I did try DFU, restarts, try other computers, etc. But nothing. Should i buy a new battery?
P.S: I'm sorry for my english ^^Obvously your phone does not "work great" . It is damaged. Your option is to buy a new phone or get an out of warranty exchange at an Apple store.
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help please
I had my 2nd gen Ipod jailbroken about 2 years ago, and 'succesfully' restored it.
However when my brother tried to restored his, it kept coming up connect to itunes symbol, and itunes would not read it.
After a while the ipod would no longer turn on (not from lack of charging).
Sadly once you put jailbreak on it voids the warranty, meaning you cannot try and get a new Iphone, ipod etc. as you installed software that is not covered by Apple.
There are a few videos on youtube showing you how to succesfully fix your jailbroken (item). -
Neither my computer nor iTunes recognize my new nano. I've tried the troubleshooting suggestions on this site. I've reinstalled iTunes many times. Every now and then I could reset the nano and iTunes would state it needs to "prepare to restore" it. I've even left it connected overnight hoping the process will complete. Nothing worked. However, I tried connecting it to my friend's computer, and both the computer and iTunes recognize the nano. I tried it again at home, but neither my computer nor iTunes recognize it. Please help!
I'm having this issue as well. I updgrade my CPU to one with Windows 8. At soon as I connect my iPod Classic, it connect momentarily & then immediately eject it.
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You post says that you have WIndows 2000. The iPod is notcompatible with Widowns 2000. Yu need at least XP with SP 3
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Try throwing it into recovery mode and starting over.
http://support.apple.com/kb/ht4097 -
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Troubleshooting depends on what computer OS you are using.
Since you do not indicate what you use, here are both.
Windows: http://support.apple.com/kb/TS1538
OS X: http://support.apple.com/kb/TS1591 -
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Hello obks1984
Check out the article below to troubleshoot issues with your iPod shuffle not showing up in iTunes. Also make sure that you have the cable plugged in completely to your iPod Shuffle and not just slightly pushed in.
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Regards,
-Norm G. -
TS1538 my ipod touch 4g isn't being recognized by the computer nor Itunes.
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Did you try everything here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Next try another computer. -
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