HT1386 new iPhone 5C not showing up in iTunes when connected by USB

new iPhone 5C not showing up in iTunes when connected by USB

Hey there krpeterson93,
It sounds like your new phone is not appearing in iTunes on your computer. Depending on the version of your OS, the instructions are a different.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thank you for using Apple Support Communities.
Regards,
Sterling

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