HT1386 Other takes up all space

Just attempted to sync my iPad 3 and it won't synce. the bar at the bottom shows all yellow (other) first and then my other stuff with the balance all yellow and therefore over capacity.

How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

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Storage problem: "Other" taking up all space

To situate my context: I'm IT-specialist at my school, where we have an 1:1 iPaddeployment for about 700 pupils and 100 teachers. Most of the pupils use the 16gb wifi version, purchased near the end of August '12. Over the last month, we've have about 20 pupils (and not teachers, which is peculiar) with the folowing problem:
- iPad shows error "Not enough storage"; when checking Info, the iPad suggests they have 0 bytes free space
- Pupils' iPads contain not too many apps, at least not enough to take up +10gb
- Upon connecting the iPads to iTunes, "Other data" takes up 8, 10, 12 ... gb of space;
- There is no way to overview or analyse the contents of this data;
- Taking an iCloudbackup with the standard 5gb of free space is impossible;
- Taking and restoring from a manual iTunesbackup is also not possible: when wanting to restore from a freshly taken backup to the same iPad, the iPad gives an error, saying there is not enough space to put back the backup. Strange, seeing as this suggests the backup taken is bigger than the actual capacity of the iPad.
What we have tried:
- Slimming down the backup to just the necessary and even standard apps;
- Deleting apps before taking the backup;
- Emptying apps before deleting them from the iPad (we've suspected a few videodownloadapps for leaving chunks of (half-)downloaded videos, to no avail);
- Empyting Camera roll;
- Taking camera roll out of the backup;
- Emptying Mail / iMessage messages;
- Logging in/out of iCloud;
- Soft/hard reset;
- Connecting to iTunes;
- Checking/unchecking the "Open iTunes when connecting this iPad";
- Checking/unchecking the wifi synch through iTunes;
- Using iExplorer, iToolbox to manually erase faulty files (nothing can be traced);
- Restore trough iTunes using local backup;
- Resetting all network settings;
- Putting iCloud backup on a different iPad;
- Updating iTunes
- We've contact the AppleCare pay-per-incident, the problem wasn't known to them so no solution could be given
- Talking to some Apple Geniuses in Regent Street and Covent Garden, the problem was unknown to them
- Updating iPads to 6.0.1 or 6.1
What we suspect:
- Eventually we thought the problem might be with the videodownloadapps. We've discoverend in two cases an iPad where, when you browse with iExplorer, video files were found. Those files were about 1,5gb each and there were 4 copies of each file. Deleting these manually did not work.
- We use a custom made inhouse app to provide books for our pupils. In order to install these apps, a profile needs to be installed from the publisher's webdsite before installing the acutal app. Another one of our publishers works with an offical app (https://itunes.apple.com/be/app/silverboard/id556871870?l=nl&mt=8) and is virtually an upgraded webapp.
- An odd thing is that, when communicating with other schools abroad, not a single one of them has experienced this problem.
- An option we have considered was that it might be a hardware related problem. We have, however, ruled this out because the problem occurred as well with 32 and 64gb iPads, with wifi and 3G models and with models bought in different periods of time.
What we could like to know:
- Can an app be allowed to write into "Other data"?
- Can a profile allow an app to write in "Other data"?
- Is it possible when deleting an app that has been installed through a profile, leaves behind chunks of data? When deleting the publisher app mentioned above
from the iPad, the profile still exists, so could some of the data be left behind as well?
The only "solution" this far is connecting the iPad to iTunes, transfering all purchased apps and data, restoring the iPad as a new iPad and then manually synching. Needless to say, this isn't a solution or explanation to the problem and terribly time inefficient. At this point, we're juggling with making instructional videos and/or a keynote, telling pupils how to restore, but again, I'm not satisfied that this is the only solution we offer them. It needs to be resolved.
If anyone would have any ideas - or even better - a solution, please do share.
Many thanks
Kristof

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Found the answer in another thread. Went from 7.2 GB to 1.12 GB after restore and backup.

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Hello everyone i have macbook air, hello everyone i have macbook air and my startup disc is full i checked everything and and find out that all space is of OTHER and i dont know what is it and what i have to do with that

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How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

"Manually manage music and videos" takes up more space than syncing?

Hello all,
I fear that I am just stupid and unseeing an obvious answer to this query, but ask I shall, because it is frustrating me to no end.
I recently downloaded a few audiobooks from my local library to listen to on my iPod Touch; the app in question requires that you "manually manage music and videos" rather than syncing. Fine.
I switch over to iTunes, check the box, and now my music--without changing anything, mind--is now taking up an additional 1.8 (or more) gigs on my iPod. I toggle the option to "manually manage" on and off, and with it "on", my music takes up more space than with it "off", even though it's the same music, same podcasts.
Can someone please explain to me why syncing manually takes up more space than syncing automatically and where the extra gigs are coming from? There's not that much audio on my iPod--1.52 gb of music, 1.97 gb of podcasts and .69 gb of apps--which only adds up to 4.18 gb, and on an 8g touch, should leave me with about 4 gb of "wiggle room", so to speak, rather than .27 gb.
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tt2

HT1386 Other takes up all space

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