HT1386 Recently Itunes updated on my computer and I have not been able to sync to my Iphone 4 since. Anyone else have this problem? I even uninstalled and re-installed Itunes and it still did not fix the problem.

I cant figure out how to fix this, I cannot add or delete songs from my Iphone. hellllp

If your iPhone no longer recognized by iTunes - not available under Devices in the iTunes source list when connected, check this link.
http://support.apple.com/kb/TS1538

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My iPhone has been in Korea for more than 48 hours, has anyone else had this problem?

So I ordered and it said it shipped the next day, which is great. But ever since it's arrived in Korea it hasn't moved in over 48 hours. I thought this was odd so I did some research and I've seen other people have their iPhone arrive and depart Korea the same day! Has anyone else had this long of a wait?

joeymp wrote:
So my iPhone left the Fedex Facility in Ontario, California on Feb. 4th at 7AM and has been in transit ever since! That's 55 hours!!! I live in Los Angeles, California only 1 hour away, where the hell is this thing going?!?! I could understand if it arrived at a closer facility and was waiting til monday to deliver it but it has been in transit this whole time! Did the trucker realize he had a truck full of iPhones and just take off? It still says estimated delivery: Feb. 7th by 3PM, I hope this is true.
YEA SAME HERE.. I LIVE IN PALM SPRINGS AND IVE BEEN WAITING FOR IT TO UPDATE..
I HOPE ITS TRUE AND WE GET THEM TOMORROW

When I updated to Photos, Microsoft Office won't recognize any pictures when I try to insert a photo, anyone else having this problem?

Seems that when I updated from IPhoto to Photos, I've lost the ability of Microsoft Office to recognize photos from the photo library and I can't insert photos unless I drag the photo to the desktop and then insert it. Anyone else run into this issue?

Yes. Older versions of MS Office are not compatible with 10.10.3 in this regard like it was for iPhoto. Don't know if the newest versions are compatible yet. Your current workflow will have to be used until MS offers an update to address it, if at all.

I updated to Itunes 11.1 on Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problam & does anyone know how to fix it?

I updated to itunes 11.1 in Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problem & does anyone know how to fix it?
I have restarted my computer, turned my devices off & then on again & reinstalled itunes & none of this has helped.

I have the same problem. Emailed apple--no help

I've updated my ipad to iso7 now the sound is distorted through the speaker and headphones, it is unusable! Is anyone else having this problem?

I've updated my ipad to iso7 now the sound is distorted through the speaker and headphones, it is unusable! I wouldn't dare to update my iphone. Is anyone else having this problem? Can't seem to find any fixes online?

A reset should fix it:
Double click the Home button. Slide up with one finger on ALL your apps to close them.
Then, Press the Sleep/Wake button + Home button and hold 15 seconds or until you see the Apple logo.
This will reset your device without erasing data, apps or settings.

HT4623 I downloaded IOS7 and I am having dizziness and obtain a headache every time I use the phone...is anyone else experiencing this problem with ios7/

I downloaded software ios7.0.1 AND AM EXPERIENCING DIZZINESS AND HEADACHES when using my iPhone. Is anyone else having this problem?

Yes. Many.
Please post to www.apple.com/feedback/iphone.

I recently updated my iTunes to the new version. For some reason the titles and details of songs on the SONGS page do not appear, although the songs will play. Has anyone else had this problem? Every other page seems to be ok.

I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

I have a LG Lucid, and after the recent software update, my Outlook mail quit working. I have not been able to get it to import my e-mail. Anyone else with this problem?

I have a LG Lucid phone and after the recent LG software update, I have not been able to import my Outlook mail. Anyone else with this problem?

Connecting through email is extremely important these days donhinson. Let's get this fixed today. I first recommend removing the email account and readding it back to your device.This will help reset the settings. Listed below are steps to check the email settings, outgoing, and incoming servings.
1.From a home screen, select Apps (located in the lower-right).
2. Select Email.
3. From an Inbox, select Menu ( located below the display).
4.Select Account settings.
5.Select Account display name.
6.Enter an name then select OK.
7.Select My name.
8.Enter the name then select OK.
9.Select Signature.
10.Select the desired signature.
--To add a custom signature, select New signature (plus ( ) symbol located in the upper-right), enter the signature then 11. select Save.
12.Select Retrieve interval.
13.Select one of the following:
--Manual
--5 minutes
--10 minutes
--15 minutes
--30 minutes
--1 hour
--2 hours
--4 hours
--8 hours
14.Select Maximum emails to show.
15.Select one of the following:
--20 messages
--40 messages
--60 messages
--80 messages
--100 messages
--200 messages
--500 messages
--1000 messages
16.Select Delete from server.
17.Select one of the following:
--Never
--When I download from server
--When I delete from device
18. Configure the following as appropriate:
-- Enabled when a check mark is present.
--Forward message
--Forward attachment
19. Select Change login settings.
19. Ensure the following settings are correct then select Save:
--Username
--Password
--Email address
--INCOMING SERVER SETTINGS
--POP3 Server
--Secure type (e.g. Off, SSL, TLS)
--Port number
--APOP secure login
-- Enabled when a check mark is present.
--OUTGOING SERVER SETTINGS
--SMTP Server
--Secure type (e.g. Off, SSL, TLS)
--Port number
--Authentication. Enabled when a check mark is present.
--Username
--Password
I hope the information above is helpful.
KinquanaH_VZW

HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks

HT1222 Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

I did it the .dmg way alone and has problems with itunes crashing. This is a better way to ensure that there is not anything left behind to cause issues.
You need to backup your computer then uninstall I-tunes and reinstall itunes.
Delete iTunes
Deleting iTunes is not recommended unless you know what you’re doing.
Launch Terminal from the UTILITIES within Applications
Type the following commands:
cd /Applications/
This brings you into the Applications directory, the next command deletes iTunes itself:
sudo rm -rf iTunes.app/
Enter the Administrator password to confirm
There is no warning or confirmation other than entering the admin password, iTunes will immediately be deleted, effectively uninstalling it from the Mac.
Deleting the iTunes application will NOT delete the ITUNES or music, and any purchases bought through iTunes will still remain tied to the Apple ID used to originally buy them.
You can download the newest version from Apple, and running their installer will bring iTunes back to life on your computer.
http://www.apple.com/itunes/download/

I have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update?

i have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update? Also my HP scannerwill not save the displayed scanned document since this update! it just saves gray.

If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Or you can:
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).

After updating to 7.0.6 my iphone no longer shows in itunes. However it is recognised by my PC (windows 8) when click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date. Has anyone else had this problem?

Hi guys. After updating to 7.0.6 my iphone 5s is no longer showing in itunes. Strangley it is recognised by my PC (windows 8) when I click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date, but this has made no difference. Has anyone else had this problem or does anyone have any advice? Thanks

Device not detected in iTunes for Windows

Ive updated my iphone 4 to ios5 and the music will not play atall even though its all on the phone is anyone else having this problem?

Obviously Ive had the same errors originally but the software has updated fine now. But for some reason the music on the phone will not play atall! with or with out headphones. It seems too just be staying at 0.00mins and even if I fast forward it it just stays at the particular mins fast forwarded to. Has anyone else had this problem?

Similar symptom here. I gathered from other threads that by removing all the songs and re-sync them back to iPhone4 would sort the problem! I tried with one album and it seemed to have work fine! So I removed all the songs and transferred them back again! However, I could not launch Music app any more! Click on Music and it just stopped, i.e. could not be launched!!!
However, I noticed that I could still play all the songs through headphone control. But if you play without the headphone plugged in, no sound comes out of the phone speaker!!!!!
Aarrrgggggghhhhhhhhhhhhhh!!!!!!!!
Apple - surely you must seriously look into this and come out with resolutions by now! Would SJ step in by now????? RIP SJ! Apple, in fact all of us, miss you - with diferent reasons !!!

Updated to 10.4 and the New Purchased feature is not working. Anyone else having this problem?

Updated to 10.4 and the New Purchased feature is not working. Anyone else having this problem?

I did originally, but it fixed itself after a few minutes.

HT1386 Recently Itunes updated on my computer and I have not been able to sync to my Iphone 4 since. Anyone else have this problem? I even uninstalled and re-installed Itunes and it still did not fix the problem.

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