HT1386 restoring from Itunes
How do i restore my personal data from Itunes after upgrading to IOS7 on my Ipad2?
See the end of the article. If you don't have a backup in iTunes, you will have nothing to restore.
iOS: Back up and restore your iOS device with iCloud or iTunes
Similar Messages
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Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
I don't want to lose all my pics, songs etc
Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.
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If I choose "restore from iTunes backup" to move everything from old iphone to a new one, will I still be able to use the old phone for music and apps? Can the old phone be docked up to that same computer every now and then? Or will the new and old phone overwrite each other in some way? In other words, are the two phones treated as different devices when the "restore" option is used to set up the new phone? Thanks in advance.
Yes, you can use the old iPhone as an iPod touch.
Read this:
http://support.apple.com/kb/HT3406 -
I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up
To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
All- I get this message ("iPhone can not make or receive calls. Restore from iTunes" (happend once while on airplain mode and now once while in wifi only area, out of cell range)). iPhone 4. Newest OS. Never happened with old OS! Cycling phone on/off does not help. Ignoring message causes phone to cycle off then on. After first time this happened, I restored. Six days later...same problem! Clearly a new fix is necessary. Suggestions?
I have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?
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I backed up the phone and updated to ios 7.0.4 which took about 2 hours. Now the phone powers on and says hello in different lagnuages and says to slide to setup. I am asked to choose a network and then if I want to setup as a new iphone, restore from icloud or restore from itunes backup. When I select restore from itunes the screen says "connected to itunes". In itunes I select restore from backup however after a few seconds itunes says that it cannot restore beause there is not enough free space on the iphone. During this attempt to restore I see the home screen and my screen saver and everything for a split second, then the phone powers off.
I see in itunes that all of my photos and data are still on the phone however I cannot get into the iphone.Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?
Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well. -
i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?
Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M. -
My daughter's touch has gone blank and has no apps or music or photos on it. This has happened before and i was able to get most of data back on. This time, when i choose restore from itunes backup, touch keeps telling me to connect to itunes. i am connected and updated and using a different cable and have tried shutting it off and on. Help she needs it for a class trip tomorrow morning, is 13 and extremely moody!
Did you try to connect in recovery mode to restore and set it up as new device?
iOS: Unable to update or restore and How to back up your data and set up as a new device -
Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!
Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID. -
HT201407 restoring from itunes backup
I believe I restored my phone and now It's on the "Set Up Your iPhone" screen. So when I click on "Restore from iTunes Backup" and connect it to iTunes my pc backs it up or whatever and then after it finishes which only takes about 1-2 minutes my phone will still be on the "Connect to iTunes" screen. And I keep unplugging my phone from my pc trying to see if that will make a difference and the screen will go away and it willl come back on but it doesn't. Any suggestions on what could be the problem? I really don't want to have to set it up as a "New iPhone" and have to start all over. And no I don't have a wifi connection that's why I was trying to avoid having to set it up all over again. But I might just have to. Anybody know what the problem could be? Or do I have to wait a certain amount of time after it syncs to my pc to give it some time to come back on?? PLEASE HELP!!!
I was becoming a little impatient so I just went ahead and set my phone back up as a new iPhone. Hopefully my pictures come back up there
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I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?
Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
Have you thought about turning auto syncing off?
Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...
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