HT1386 Selected music/playlists won't sync onto iPhone 4, causes "canceling sync".
So I just updated my iOS to 7.0.4, my iTunes to 11.1.3, and I did a factory restore, then put all my backed up data back onto my iPhone 4 (almost 2 years old). My music has always given me a bit of a hard time, but it wa smainly because I dislike using iCloud and sharing options. I just want to put the songs from 1 playlist onto my phone, that's it. So I disabled iCloud options and sharing options, went to sync my phone, and now none of my music is being put onto my phone. My iPhone is only 8GB, so it's very limited. But I have over 2.5 GB of space when no music is put on, and my one playlist is only 1.98 GB of songs. Everything else syncs fine on my phone, apps, ringtones, account info. It's JUST the music. It'll sync about 7-8 songs, then stay in "Canceling sync" mode until I get out of it (usually by quiting or applying the "unslected" sync music option). I use my iPhoen for calling, texting, email, instagram, and music. It's a BIG thing that I can't use it for music atm. I need help. I have checked every other forum about this, every option given has not helped me. I have reset, restarted, restored, deleted, resynced, and tried practically everything! I need help to fix this. I'm not sure if it's an iOS 7 problem, iTunes 11.1.3, the music app, the songs themselves. But I'd appreciate anyone helping me to narrow it down. I know enough to get by technology wise, but I'm very basic and need thinsg explained in details. Like don't just say "Reroute x to y, and you'll be fine". Give me steps to follow, I will try them and give feedback on whether or not they worked. As well, here are screenshots of the songs as they're attempting to sync, so you can see the problems.
Looks like its a software issue with the latest Itunes patch. I see several people are reporting this problem on the page and yet no solutions currently exist to address it. I tried several possiblities myself with no success. The only remaining solutions I can see are to "reset" your device and try to sync all appropriate apps, music, photos, etc.. once again. Two wait for the next patch, or three to attempt a recovery from a previous back up on your computer.
I do not have the time currently to attempt the ones I can do. If anyone wishes to try and can report a success I think many of us would appreciate it.
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If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2
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