HT1386 syncing iPhone to iTunes

when i plug my device into my laptop it is not recognised on itunes, or as a device on my computer. and ideas on why this might be?

see if this link helps http://support.apple.com/kb/TS1538

Similar Messages

  • How to sync iPhone with iTunes on another computer?

    How to sync iPhone with iTunes on a second computer, without losing everything on iPhone please?
    iTunes is giving me the message: "If you sync with iTunes it would delete content from iPhone and copy everything from this iTunes library"!

    Yes, i do use iCloud for contacts, calendar and photos...
    I will try to sync it again tonight and let you know how did it go.
    Thanks again.

  • When I sync iphone to itunes, why do my soundtracks not show as albums but via artist?  IE: Pulp Fiction has 16 songs by different artists.  In itunes I can pull up pulp fiction and play the 16 songs.  In iphone sync the 16 songs are seperate

    When I sync iphone to itunes, why do my soundtracks not show as albums but via artist?  IE: Pulp Fiction has 16 songs by different artists.  In itunes I can pull up pulp fiction and play the 16 songs.  In iphone sync the 16 songs are seperate and listed by Al Green, cowboy junkies etc... How to fix this so the ipod part of my iphone will show & play the soundtracks as albums... thanks.

    What is selected under the Music tab for your iPhone sync preferences with iTunes?
    If you have chosen selected playlists, artists, albums, and genres - if Pulp Fiction is available under the Albums section to be selected as an Album to be transferred to your iPhone, is it selected?
    If so, when you select Albums via the iPod on your iPhone, the album is not available there to select?
    You can always create an iTunes playlist with these songs placing the songs in your preferred order.

  • Cant sync iphone with itunes at all

    I am not able to sync iphone to itunes at all i redownloaded itunes and i deleted and restored my phone

    If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
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  • When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

    When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

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    I recently purchased a macbook pro because my old macbook crashed. I was unable to back up my itunes on my old computer before it crashed. Is there anyway of transferring my old itunes library that is on my iphone (especially music that I did not purchase on my iphone and applications I did not purchase on my iphone) from my iphone to itunes without loosing everything?

    iphone will sync with ONE computer at a time.
    When you sync to another, it will first erase the pics and itunes content, then replace with content from the new computer.
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  • Itunes was unable to load data class information from sync services -problem syncing iphone with itunes

    Hi I have windows 7 and itunes 11.1.1. I recently got a new iphone 5s and have tried to sync and the above message came up and itunes becomes non-reponsive. I tried my old iphone 3gs and the same thing happened. I have tried reinstalling itunes, installing a previous itunes version (although this did not work-again got another error message), tried to choose preferences to reset sync history but itunes becomes non-resonsive before I can do this. Have tried the other options in http://http://support.apple.com/kb/TS2690 but still not working...any ideas? Cant work my new iphone :-( Thanks

    A quick cursory browse seems to point that the problem is on Apples end since the last update of iTunes, theres loads of forum posts about it but Apple themselves arent responding as yet other then the usual "unplug, delete sync data, reconnect or completely uninstall iTunes" spiel which doesnt work so hopefully they will fix it sooner or later

  • Can't sync iphone in iTunes and can't connect to wi-fi

    Since my last update to IOS 5.1.1, I can no longer connect to wi-fi via my home router, nor can I back up my iPhone in iTunes.
                Regarding the wi-fi connection, I receive a message stating that the wi-fi password is incorrect.  I have tried multiple times to carefully enter the correct password, but keep receiving the same error message.  We have two other iPhones and an iPod Touch in our household and all three of them have no trouble connecting to our home wi-fi using the very same password.  My iPhone does, however, connect to other wi-fi systems, so I know it is not a hardware problem. I have tried resetting network connections, but that did not rectify the problem.
                Regarding backing up my iPhone in iTunes, I keep getting a message that "an error occurred", but no other significant information.  I tried to update iTunes from version 10.6.17 to 10.6.3, but the update kept failing.  I eventually removed the iTunes software from my machine and re-loaded it from scratch.  This worked and I now have iTunes version 10.6.3.25 on my machine.  When I try to sync my iPhone, however, I still get the message stating that "iTunes could not back up the iPhone "Steve's iPhone"  because an error occurred."  The progress bar across the top of the screen appears to indicate that all 8 steps of the sync process continue to complete, but when finished, the message at the bottom of my screen still reads "Last backed up to this computer: 6/1/2012 11:57 AM".
                There was a diagnostic option which eventually indicated that a "Secure link to iTunes Store failed".  I then tested this by searching the iTunes store and downloading a new app - which worked just fine, but for some reason I still can't sync my phone.  There was an additional option to print out the details of the diagnostic test, which I did.  The following are the only two lines in the detailed diagnostics that seemed to indicate any sort of problem:
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    "The network connection was refused"
                Ironically, the last line of the diagnostic printout reads: "Sync tests completed successfully".  Unfortunately, I still can't sync or backup my phone.
         Thank you,
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    Also, what version of iTunes are you running?

  • Error message when syncing iPhone to iTunes

    I've tried three times now to sync my iPhone with iTunes. The software is the most updated version, but each time I get an error message: "The iPhone cannot be synced. An unknown error occurred (-50)." Too vague for me to figure anything out. Is this a problem on my end or is iTunes experiencing a temporary glich?

    I'm having the same problem, except I used to have 12 GB of music on my iPhone that is now gone, and the same disc space now says "Other", but there is no music on the iPod. I've tried the 5 R's, is it a glitch? I didn't have this problem until I updated yesterday. Everytime I sync, it tells me there is not enough space to download the music. What is the "Other" category? I can't find any info on it at all. Also, I am NOT a computer guru, I'm a nurse, so be gentle!

  • HT1386 Syncing iPhone as iPod in error

    I just bought an iPhone and when I went to sync it with iTunes I accidently ticked iPod (which I also have) instead of iPhone.  Now I have lost the original data on my iPhone, how can I restore it back to it's original form.

    sounds like you connected a new ios device to a computer and
    said yes to restore it with the backup of a known ios device
    you can restore it with a backup if the iphone was synced to another computer
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    but you can't restore to before if you don't have a backup to restore to

  • Receiving download error message when I sync iPhone in iTunes.

    Why am I getting the following message when I sync my iPhone in iTunes?  download-issue-39704 was not copied to the iPhone because it could not be found.

    See this article.
    http://support.apple.com/kb/TS2830
    Some have been able to resolve it by removing podcasts and/or rebuilding their iTunes library.
    http://support.apple.com/kb/HT1451
    B-rock

  • Unable to Sync iPhone To iTunes

    Recently, I updated my iPhone 5S to iOS 7.1.1, and I had no problem. I also updated my iTunes to the latest version, which also did not cause me any problems. Today, when I tried to sync my iPhone to iTunes via my laptop, I was greeted with an error message, stating that my laptop was not authorized to sync my device and it's purchases, which left me mystified, as I'm sure I had authorized my laptop. Upon attempting to authorize it again, I was informed that my laptop was already authorized for my iTunes account, which is the same one that I use on my iPhone. I'm not sure as to why this is happening, as my past attempts at syncing my iPhone to iTunes were all successful and I did not run into any problems. If you're wondering if I synced my phone to someone else's computer, I did connect my phone to my friend's laptop in school to charge, but, I did not authorize his computer, so, no syncing was done. Also, I did add a payment option to my iTunes account recently, and I purchased one application. I'm very perplexed by this issue, as I have already tried logging in and out of iTunes, and also, authorized and deauthorized my laptop. However, nothing seems to work. When my computer is deauthorized, no attempts to sync occur. When it's authorized, the unauthorizd error message pops up. Is there a known fix for this problem? I've tried restarting my phone as well. None of these attempts work at all. Is it my fault, or did Apple's new update cause a bug in iTunes? I've also tried plugging the USB cable into a different port, but it does not work. I'm able to see the internal storage, but it's only pictures. It appears that I can't transfer purchases made on my iPhone, because, when I'm syncing it, it takes a long time to transfer purchases, then, the bar doesn't even move. I'm just trying to sync a few new songs, but I can't get the damned thing to work. Well, after a while of frustration, the new songs appeared on my phone, but whenever I try to sync, I'm still told that my computer isn't authorized to transfer purchases. I only bought one item, and I'm sure it's not big deal, but I'm worried that my laptop may not sync important files or anything else because of the error.

    I guess this question doesn't matter anymore since I got my new iPhone 4 this morning and no longer use the 3GS.
    PDUB

  • One-Way Sync iPhone with iTunes?

    I Posted this question a while back:
    Hello...
    On several occasions I have managed to delete content on my iPhone using sync in iTunes, and I somehow find iTunes not very intuitive and logical on the matter of syncing.
    My basic question is of there is a way to force a one-way sync, or "Just transfer crap to my phone but don't even dare touch the content on there or I will un-install you!"...
    I have a total of 3 computers which I use my iPhone with.
    - Work: at my work I generally use to sync my calendars ect. so I always have my work calendar on me,
    - Home Workstation: this I use to manage the music on my iPhone primarily.
    - Home Laptop: this I use for verious stuff.
    What computer should be allowed to do what? (R-Read, W-Write, D-Delete)
    - Music: Work - RW , Home WS - RWD, Home Laptop - RW
    - Calendar: Work - RWD , Home WS - RW, Home Laptop - RW
    - Apps: Work - RW , Home WS - RWD, Home Laptop - RW
    And so on, so as you can se, I would like to ONLY let my workstation at work delete stuff in my calendar, it may add stuff or read stuff of any kind, but NEVER delete it.
    And so forth...
    Is there anyway of adding such restrictions?...
    And i got this answer:
    Welcome to the discussions,
    See this article about syncing and merging data: http://support.apple.com/kb/HT1296
    The main thing is, you can only sync to one itunes library at a time. If you want to sync to more than one computer, you'll have to manually manage your media content to avoid getting it deleted when you connect to another computer.
    See also http://support.apple.com/kb/HT1535, "Managing content manually on iPod and iPhone"
    Thats all very well, but... no...
    Going to: http://support.apple.com/kb/HT1535
    And attempting to follow the instructions there, well fails because what happens in step 5 when clicking apply, is the dialog that ask if i wan't to erase and re-sync. That means i can't even Enable Manually management of videos and music without erasing the content on my phone?...

    See if this cnet video gives you any help. The best you can do is trick itunes into thinking it is syncing to the same library database file on all PCs.
    http://cnettv.cnet.com/sync-your-ipod-two-computers/9742-1_53-50004835.html
    You will have to pay careful attention to how itunes preferences are set on each PC.
    The thing was designed to sync with one PC, really. This apple article pretty much states it will get corrupted if you try to use multiple PCs repeatedly:
    http://support.apple.com/kb/TS1474
    and advises using a 3rd-party solution to do it. The cnet video I linked also has mentions of 3rd-party programs htat will do what you want.

  • Sync iPhone between iTunes on PC and Mac?

    My brother-in-law is a paraplegic and I am trying to help him sync his iPhone (original) with his iTunes. He has a MacBook (Black) but when his hard drive crashed he started using his old Dell laptop and iTunes. Apparently, this is what he originally sync'd his iPhone to. He now has his MacBook back and wants to sync his iPhone to this. This is not a problem with his purchased iTunes music library but he has some music from his CDs on his Windows iTunes and this machine is in Florida and he currently is on Cape Cod.
    When I connected his iPhone to his MacBook, a dialog box popped up saying that there was new software for the iPhone and his iPhone music library will be erased.
    Question: Is there anyway to sync his iPhone to both his Windows iTunes and his Mac iTunes without erasing the entire music library?

    No, there is not.
    The iPhone can only be synced to one iTunes library at a time.

  • Problem while sync iPhone with itunes (with cable)

    hello guys
    i am using iPhone 3GS version 5.1.1,
    whilie i am syncing my iPhone with itunes 11 using cable (or perivious version), a message appears as
    "itune is stop working, please close itune"
    this message appears when itunes is "BACKING UP" the data.
    please help me. i have change three cables also but still issue
    i cannt understand this problem
    thanks!
    i am using windows 7 (64-bit)

    Hey wavymitch,
    I changed my iTunes account email address and Apple ID Sign-in.  My iPhone and iPad 3 keeps bring up my old email address when I go to download any updates to any of the apps on the phone/pad and from there I am unable to log into my Apple ID. When I enter the settings on the devices to view "iTunes & Apps Stores" and then select "View Apple ID" I am once again unable to access with existing password which did not change in iTunes. 
    I appreciate your response and look forward to a solution(s).  Thanks much for your help and patience!

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