HT1386 syncing on new computer

just got a new computer and trying to sync with my iphone...get this error when I try to open itunes on computer: the file "i tunes library.itl" cannot be read because it was created by a newer version of i tunes". Help! Thanks

Hello there, cherrykaren.
Sounds like the version of iTunes on your new computer just isn't the most recent. The following Knowledge Base article provides information on how to install the latest version:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

HT1386 Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

How to I get my devices to sync to new computer?

How to I get my devices to sync to new computer?

If you're not too familar with iTunes and you want to sync for the first time with a new computer, it might be worth checking out this page/video:
http://www.errorchannel.net/how-to-sync-with-a-new-computer.aspx
Note:
As per these forums terms and conditions section 2.6, while no advertising is currently present this may change in future, therefore:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

What if sync with new computer does not work. logical connection to old with WindowsXP, 32 bit version of iTunes. New is Windows7 with 64bit version

What if sync with new computer does not work?
logical connection to old with WindowsXP, 32 bit version of iTunes.
New is Windows7 with 64bit version

Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
If your iPod can't be recognized by Windows, try these tips: iOS: Device not recognized in iTunes for Windows

Our old computer crashed which had all the kids ipod touch library on it. Now when I connect ipods to new computer it says I have to erase all the app, etc to sync with new computer. Is there anyway to sync to the new computer w/out losing all data?

Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?

- Transfer iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like on of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the iPod backup that iTunes makes does not included synced media like apps and music.

Can i sync a new computer with my i phone

Can I sync a new computer with my i pad, taking the apps on the i pad with me.

This is the iphone forum.
See the response in your other post asking the same question.
You can transfer apps from the ipad. Without syncing: File>Transfer Purchases
Copy everything from the old computer, or your backup copy of your old computer, to the new one.

Trying to sync with new computer

my 80gb 3rd gen classic wont sync to new computer and old computer it was has crashed so I reinstalled itunes on new computer with windows 7. My old computer had xp.   Itunes can see ipod but doesnt read any of the music. I would like to wipe out and just start over. HELP

Hi and Welcome to the Forums!
Please ensure that your desktop PIM (e.g., Outlook) version is compatible with the version of DTM that you are using:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
Please further ensure that you have completed all of the steps for configuring for synchronization:
KB17022 How to configure synchronization settings for BlackBerry Desktop Manager
Lastly, if all is configured correctly, activating advanced logging may provide something useful to you:
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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How do I sync to new computer without losing all of my music?

My old computer finally crashed and I had all of my music on there. The songs are all lost. Most of it was from CDs I had (100s of CDs) that I no longer own due to a house fire a few months back. The only versions I have of them are on my iPhone 4S so I don't have any way to back them up because in order to sync to a new computer you lose everything and get whats on the new one conputer.
I have no idea how to save the ~1300 songs that I have from all those old mix CDs and stuff because I need to get my phone set up with this new computer and sync new music.
Is there anyway to guarentee I will not lose my entire library?

This might help
https://discussions.apple.com/docs/DOC-3141

Iphone back-up/sync to new computer

I just purchased a new macbook pro but i am unable to back up my iphone to the old computer.. its been 8months since my last back up, will i lose all my new info?? is there anyway of saving it before it sync it to my new computer??

If you can, copy your entire iTunes folder from your old computer to your new one following one of the methods described here: http://support.apple.com/kb/HT4527. Also copy any synced data such as contacts, calendars and photos synced to your phone. If you can't do this, without connecting your phone, open iTunes on your computer, then go to preferences, on the Devices tab check "Prevent...from syncing automatically". This will prevent automatic syncing when you connect your phone. Then follow this guide to establish syncing with your new computer with minimal or no data loss:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

IPod will not sync to newer computer

Friends,
I have a perplexing problem. I am moving my computers around. I always move the faster one up to the office while the older one goes to another room. Currently I have the iPod synced to a MAC 450 GHz G4 computer. I wanted to move the iTunes and sync to my faster computer. ...I have a G4 dual 1GHz MDD. I inserted my pod into the dock and it requested that I sync to the iTunes new computer. This required that the iPod be erased. I have already moved the library to the new G4 1GHz via DVD discs as per the instructions for moving to a new computer. However, within about 4 minutes as it was writing the tunes to the ipod, a dialogue box popped up and said " Attempting to copy to the disk "my name" iPod failed. The Disk could not be read from or written to." I checked the iPod drive via disc utilities. Everything is fine. The iPod mounts with no problem. I even purchased music that the library disc is on ( I keep a separate drive for the library) every thing is good. I updated my OS (10.4.11 and the iTunes is 7.6.1 (9) For some odd reason my 1 Ghz MAC will not sync to the iPod. I then tried the ipod on the old G4 450 GHz and it re syncd...... no problem. Any suggestions ??? Trouble is .. in order to test it ..... you gotta see if it will write all your tunes.. I really want my 1 GHz to be the main "sync" one.
Second problem, but not as serious... every time I insert my pod into the dock, BOTH MACs tell me that I should use 2.0 USB and connect the dock to the back of the computer. IT is connected to the back of the computer!!!!!
Mike

Did you download the ne iTunes?(i think its 11)
If that's the case then you need to go to "music" and select that you want to sync your music.
Hope that helps.

I have a new computer and de authorised my previous one and authorised this new one. when i try to sync on new computer it wants to wipe my iphone and sync with computer which doesbt have my music etc on it. it tells me i am synced with another itunes ?

when i try to sync my iphone 5 with my new computer a message comes up warning me it will erase all my stuff on the phone and replace it with whats on the computer telling me i am synced with another itunes library ? i have authorised this computer and de authorised the old one !
how can i sync my phone without erasing it ?

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I un-sync my iPad from old computer in order to sync with new computer?

Have a new lap top and want to sync my iPad to it. Since it can only sync to one device, how do I un-sync from old lap top in order to sync to new lap top?

Syncing to a new iTunes library or computer will erase your iPad. Only if you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
Here's what to do:
Disable autosync in iTunes, connect your iPad to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPad without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPad for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPad for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

How can I keep a playlist on phone when syncing with new computer?

When syncing my IPhone I am prompted with an ominous message that says "Are you sure you want to remove the existing music ... from this phone and sync with this ITunes library? Music .... will be removed and items will be synced from this ITunes library" The answer is no because I have a playlist I would like to keep on the phone, but add one which resides on the computer I am attempting to sync with. That is not an choice presented, the choices are Cancel or Remove and Sync. Apple should either give more options or at least a better explanation. I have synced this phone and computer combination before but have since created a new playlist in the computer (a Mac Mini).
So how can I keep a playlist on the phone and add one from the computer too? Is it possible to view the phone as a drive and move items around in that manner? I use ITunes on both Windows and Mac platforms but this issue has always been problem for me. I also have IPhone 3 (used as an IPod), IPhone 4S and Iphone 5.

Unless you can get the iPod backup file (and restore the iPod from that file on your new computer) from the "dead" computer you will lose all the app data you can export via email.
- Yu can trabsfer iTnes purchases from the iPod by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- You can transfer non-itunes purchased music to the new computer by using one of the third-party programs discussed in this previous discussion.
Best iPod to PC
- After you move the stuff to the new computer, either restore the iPod from the backup, or if no backup, restore to factory defaults,new iPod and sync.

IPhone won't sync to new computer w/library from old computer HELP!

Got an iPhone4 for Christmas... already had many, many Gs of music on my PC. Installed iTunes, purchased some music from iTunes, Amazon, sync'd some to my iPhone. Backed up *all* my music onto flash drive(s). (PC was +10yrs old). PC dies. Get new-to-me computer replacement from my husband's office (some ghosts from previous user still exist). Do my best to locate all previous owners music and delete. Load all my music from my flash drive onto new-to-me PC. iTunes can't 'see' my music. Figure out where library from previous PC owner is, re-direct iTunes from that library to my data. Go onto iTunes and authorize new-to-me computer using same userid so now all library history info related to that userid should now be linked w/this newer-to-me PC, right? Purchase more music from iTunes. Try to sync iPhone to my iTunes account using new-to-me computer, and it wants to erase my iPod and associate it with "this iTunes library." Crap. I just want to put 3 newest songs onto my iPhone, which I purchased, fair & square.
1)How do I 'de-authorize' my old PC? It is no longer alive or bootable.
2)How can I convince iTunes that the library on this newer-to-me PC is the library from my old PC, plus more added while on this newer-to-me PC and the library on my iPhone are really one-and-the-same library all belonging to me fair and square?
3)Is there a way to transfer songs onto my iPhone without iTunes running an inventory on my iPhone to try to automatically add or delete songs that are checked or unchecked? I don't want my entire library on my iPhone.
4)Will I have to remember to ensure every song that I want to stay on my iPhone are always checked in iTunes before syncing my iPhone to my iTunes, even when I only want to make a couple of changes? (if yes, I'll just skip that step and insert the pins in my eyes now.)
Don't get me wrong, I really LOVE my iPhone, I just really don't love a lot of the built-in 'features' of iTunes as I currently understand things. I'd be a lot happier if iTunes were a dummer program and totally manual, in the way the older vs of MSWindows Media Player is. (I cannot beleive I just had to admit that I like a Windows SW product over an Apple one! Deffinitely a sign of the appololypse - hope you're a 'prepper.')
Please help me. I am so weary of the days and hours I've spent trying to find/read the answers to my questions on my own. Many thanks.
Brianne

Hey Roaming Gnome,
hope you're having a good day! Thanks so much for the info... although I don't really like the reality of the answers... The answers were depressing (through no fault of your own-you were just passing on the info I asked for-I get that part and appreciate your help) so I went away to lick my wounds and gain the strength to tackle this project. So, here's the deal, I did back up all the songs that were on my old PC, both the "My Music" folder and the "iTunes" folder within. All on flash drive. That computer died, cannot be resuscitated, drive HD erased/shredded, PC now in pieces... fine, I have my music, what do I care, right? (yeah, I know, wrong) I loaded all my music onto my new-ish/replacement PC. Not yet syncing my iPhone... Then, from my new-ish PC, I purchased some music and a few TV shows from iTunes and some music from Amazon (I had gift cards). Then I purchased more music from the iTunes store using my phone. Also, before my old PC died, I had downloaded (I thought), an app and some free ringtones using my iPhone. However, I eventually discovered that they aren't *really* installed/downloaded (only the free app I got off the iTunes store is downloaded/installed). Found this out when I went to try to use a ringtone, couldn't locate them on my phone, and weren't showing up on my PC in my iTunes library... I finally found something on the app that said something about I have to sync my phone to my iTunes library, in some different way... (?) then download them from my iTunes library back to my phone. (huh?) This didn't make sense to me, so I never did it, because I just didn't have the time to figure it out, then execute it.... at that time.
I also never took the time to set up the free part of my iCloud account because, again I didn't have time to try to figure it out, and didn't think I'd really have to have it I had all my music on my flash drive (wrong again).
1) So, how can I get my purchases (the ones that exist only on my iPhone, including rights to the free ring-tones) into my iTunes library, and or iCloud, without losing them all?
Once I do this, I can back everything up, then sync my iPhone to my only iTunes library, which I realize will wipe my phone clean, then re-copy everything back onto my iPhone. (I can't wait to start this process... do you think it will be done before Christmas?)
2)Also, will syncing my iPhone to what it thinks is a 'new' library, will it delete anything on my computer that wasn't in the library last time I sync'd my phone to my library? I really don't want to pay for the TV shows again, or spend the stupid hours I spent/lost searching through and collecting the ringtones that I wanted? I burned the hours thinking, "if I just spend the time now, I'll never have to do this again."
3)On a slightly separate issue, the iCloud listing on my iPhone in the 'Settings' menu is light gray, and does not respond when I tap on it or hold my finger on it. Ideas?
4) In the future, if I get a new computer to replace the one I'm using, what are the steps I should take to keep me from losing music I own, existing in my iTunes library, on my PC and/or iPhone, And, cause me the least amount of heartburn possible when migrating my music world over to a replacement PC? I don't expect this will be my last PC in life - or I'd like to think I'll outlive this PC. Can I avoid all problems by just naming the new computer the same thing as the last one? Or does the iPhone/iTunes SW know more than just the name of the computer? Sorry this is so long. It would be shorter if iPhone/iTunes SW were dumb... we'd all be enjoying chips & margaritas by now. ;^}
Brianne

Ipod sync error when syncing on new computer

I tried to sync my ipod to my new computer and when i connected it i clicked transfer my apps. This resulted in an error, and now it cannot sync to the new computer, and it wiped out all my apps, including the ones I paid for. Can anyone help?

Others have had this same issue with their iPhones in Windows 7 here. The same troubleshooting should apply. Some of the steps here may be worth trying.

HT1386 syncing on new computer

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