HT1386 Trying to Sync - Unable to load data class - please help
I just cleared my I-Pod Touch to put new music on it and my computer is prompting the following. "I-Tunes was unable to load data class information from sync sevices." Reconnect of try again later. Another prompt that keeps appearing is "the application apple mobile device help quit unexpectedly." Please help me...
Apple Mobile Device Restart. Disable all security software ex. Firewalls and Antivirus. Follow article http://support.apple.com/kb/TS1567 . The above listed article is correct by lllaass. I resolve it by unchecking the different categories in itunes sync pages... Plug in device, click on name on left side of itunes, Click on different sync pages like summary, info, music, movies, etc. You need to uncheck the main check box to sync content. An example would be unchecking "Sync Music" . You will then need to sync once for each category until you locate the source of your corrupt files or folders. Syncing without it checked removes content from device. Follow this step even if there is nothing on the device. Once you identify if it is picture or music etc. you will need to delete corrupt files or move them somewhere else on the computer so itunes can't find it anymore.
Similar Messages
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I am trying to sync my ipad to my pc and this message keeps coming up, "itunes was unable to load data class information from sync services. Reconnect or try again later." I have done both. Please help. Thank you.
Look here for help
iTunes for Windows: "Unable to load data class ..... -
When I try to sync my iPod touch it comes up with a message saying "iTunes was unable to load data class information from Sync Services. Reconnect or try again later". I have reconnected and tried again later numerous times and it hasn't worked! Has anybody else had this problem and knows how to fix it??? Help me!
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
My iPad won't sink with my computer. I continually receive this message: "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." I have tried this over a number of days and receive the same message. Any suggestions??
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
There are some similar posts on the right side of this page (More Like This). Look at those posts.
Cheers, Tom -
I'm trying to sync my i phone. I haven't synced it in a few months, but the notice that comes up is itunes was unable to load data class information from sync services..what does it mean?
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
Just tried to download new audiobooks to my iPod Touch 3, and noted new iTunes. iPod won't sync ("iTunes is unable to load data class information from Sync Services"). Tried to Reset Sync History per Support Article, but it didn't work. My purchased audiobooks are also gone from my iTunes Library. Any fix, or is my best bet to uninstall new iTunes and reload earlier version??
http://support.apple.com/kb/TS2690
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
Corporate issued iphone 4S. Trying to update to ios 7. I tunes not recongnising the phone, and I get this message:
"itunes unable to load data class information from Sync Services. Reconnect ot try again later."
I have disconnected from itunes several times. The phone is dead, as if it was brand new.
I get "slide to setup" and then connect to wifi, which works, but nothing after that, just above message.Hello there, scott_arrow.
The following Knowledge Base article offers up some great information for your particular message:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I cant put pdfs or music on my itouch,it wont sync.the message i get when itunes comes up is "iTunes was unable to load data class information from sync services.reconnect or try again later." and its just my itouch i tried another one and was able to put songs and pdfs on it...please help!
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
I have tried to sync my iPad to my iTunes following an update to the latest IOS system. I keep getting an error message: "Unable to load data class information from Sync Services"
Any help would be much appreciated.
MikeHey Mike Urwin
Start with the article below for troubleshooting syncing issues with Sync Services.
Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Regards,
-Norm G. -
I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC). It's driving me mental and has stopped me putting anything new on for months. Help!!!
http://support.apple.com/kb/TS2690
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I can no longer sync. I get the "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." Trying again gets same error. Thoughts?
See:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
"load data class" -
I donwloaded my iTunes library to a new computer. Trying to sync my new iPad to the new computer. I get an error message "iTunes unable to load data class inormation from sync services." Any suggestions from anyone? Thank you.
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
I have synced my phone to my computer several times. This time i received this message: "iTunes was unable to load data class infor from sync services. Reconnect or try again later." It says if I want to sync calendar I must install Outlook to my computer?? Why does iTunes not recongnize that I already have Outlook installed on my computer?
This worked for me...i did a restore on my computer to take it to a date prior to the last update i did on itunes and now it works just fine. Everytime i do a backup it syncs my Outlook! When a request comes up saying there's a new version of itunes click here to download the latest one DON'T do it.
Here's how to do a restore on your computer:
Create a restore point
A restore point is a representation of a stored state of your computer's system files. You can use a restore point to restore your computer's system files to an earlier point in time. Restore points are automatically created by System Restore weekly and when System Restore detects the beginning of a change to your computer, such as when you install a program or a driver.
System image backups stored on hard disks can also be used for System Restore, just like the restore points created by system protection. Even though system image backups contain both your system files and personal data, your data files won't be affected by System Restore. For more information about system images, see What is a system image? You can create a restore point manually at any time by following the steps below.
Go to the Windows website to watch the video. (1:08)
Click to open System.
In the left pane, click System protection. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the System Protection tab, and then click Create.
In the System Protection dialog box, type a description, and then click Create.
For more information about System Restore, see What is System Restore?
I HOPE THIS WORKS!
Annette9114 -
HT1386 my ipod says it is unable to load data class info from sync services
my ipod says it is unable to load data class info from sync services
http://support.apple.com/kb/TS2690
Re: unable to load data class from sync services error, when syncing my ipod
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