HT1386 "Updating to iOS 6.1.5 will delete all of the apps and media..." Why?
My daughter has a 4th gen ipod touch, still on iOS 4.3.5. It wasn't updated for such a long time because I had a space shortage on the computer on which it was always updated. I've recently increased the size of C: so now I could proceed to back up all the kids' ipods and bring them up to the latest OS.
I backed it up and Synced onto the computer that it has always been backed up to. When I try to update it, it gives me this warning:
"Updating to iOS 6.1.5 will delete all of the apps and media, including iTunes Store purcahses. on your iPod touch. To preserve your content. apply this update on the computer where you sync apps. music. videos. and photos."
This *really is* the computer on which all the backups and syncs had been done, but I think that I may have corrupted the apple files when I copied the image of the old C: drive onto the new hard disk.
The other two kids' ipod touches updated without any problems. This third one, however has the warning above.
How do I fix this problem?
By the way: Quad core PC with 4GB of RAM, 64-bit Windows 7, and iTunes 11.1.4.62.
Thanks.
Do the followings to not lose anything. When you restore from backup as the article says, the iPod will also be updated
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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Help please!See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
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http://support.apple.com/kb/HT4623
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if you didn't do a backup of the old laptop so you can get the itune lib back the way it were
you have to sync and lose the data
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Contact iTunes to re-enable your account at expresslane.apple.com
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I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer..... SO how do I tell it that my new computer is now my regular computer so that I can upgrade my iOS on it without it wiping all of my music, films and apps on it??? HELP please I am desperate to know what to do.
http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store
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Senuti - http://www.fadingred.com/senuti/
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See these previous discussions:
not determined
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I am wanting to update my Iphone 3GS to the newer version IOS 6.1.3, but is afraid I might lose all of my photos including my wedding photos, apps and all of my contacts? How can I make sure I will not lose my photos, apps, contacts and all of my passwords. Is there a easier way in order not to lose anything? HELP!!!!
Although included with the iPhone's backup, all photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera.
http://support.apple.com/kb/ht4083
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My new iPod touch 64 Gig has a problem after syncing with iTunes. My purchased apps no longer work. I touch them and they seem to try to open but they do not.
The only way I have found to fix this is as follows:
I delete one of the purchased apps. Then I go to the App Store and re-download and install the same app. After that, all my apps work again.
Please help.Download/install an app is a know possible solution.
3. Install another app from the App Store
If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Above from Apple's :
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We use profile manager to set the URL for the Software Updates on a server inhouse, and the clients see the updates when I open the app store on their iMac, but when I try to send the update command to all Macs through Remote Desktop, RD is returning that there are no updates available.
And here's a log message:
Mar 20 09:45:17 Alisas-iMac kernel[0]: BUG in process suhelperd[261]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
Mar 20 09:45:17 --- last message repeated 11 times ---
Why does this happen? Do we really have to manually update each client or is there something wrong?We use profile manager to set the URL for the Software Updates on a server inhouse, and the clients see the updates when I open the app store on their iMac, but when I try to send the update command to all Macs through Remote Desktop, RD is returning that there are no updates available.
And here's a log message:
Mar 20 09:45:17 Alisas-iMac kernel[0]: BUG in process suhelperd[261]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
Mar 20 09:45:17 --- last message repeated 11 times ---
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i want to erase all content and settings from my old ipad and was wondering if the same content will be lost on my iphone and new ipad. all under same apple id
No. Your other devices will be unaffected.
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hi there
i have just bought a new laptop and have installed itunes onto it but i am worried that if i plug my iphone into it, that i will loose all my apps, contacts and photos!!
please help!!I will try and be helpful unlike the the first two posters!!
When you say installed iTunes I am guessing that its just the program and not your old library? in which case when you connect your iphone you will get a message warning you that you will be replacing the data on the iphone with the library on the new laptop i.e. an empty itunes.
If this is the case what you need to do is on your old laptop,
1: open itunes and go into preference/settings and go to advanced and make sure that consolidate and keep organised are checked.
2: Then go to file and click consolidate library.
3: close itunes and then go to start and open "My Music" folder.
4: Drag the iTunes folder out of My music and put it on an external drive or network the 2 laptops.
5: on the new laptop open "My Music" folder and drag out to the desk top the itunes folder
6: from the external drive or network drang and drop the old iTunes library into the "My Music" folder on the new laptop.
now close it and restart iTunes and your old library should be visable and when you connect your iphone it will identify its the correct library to sync with. -
I updated my Iphone 4s to the IOS 7.0.2 and i have having a lot of trouble. My apps are not found, neither is my music or videos. When I tried to reload the purchased there was NOTHING there! I need help! I did try to reupdate and it said that the software was up to date
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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PLEASE REPLY.......THANKS
Hi...
No... help here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Make sure you use the same Apple ID used for the original purchases.
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