HT1386 what if it says pairing record is missing?

This is not the first time that I have added an iPod to our list but with this one it says pairing record is missing so it wont show up in devices. what do i do??

See:
pairing record ?: Apple Support Communities
A fix for those "Pairing Record Missing" errors | TUAW - The Unofficial Apple Weblog

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After installiing ios6 to ipad i no longer have my photos or apps and cannot connect to iTunes on my computer. Get message saying pairing record is missing.Can anyone help please?

After installing ios6 to ipad2 I no longer it went back to factory settings. I cannot sync iTunes on my computer with the iPad but get a message "pairing record is missing". Can anyone help me.

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

TS2776 I get a message that says"ITunes could not connect to IPhone becuase the pairing record is missing" I never saw this error message before. Anyone knpw what's up?

I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??

Do you still get that one if you restart the PC and try to connect again?

Updating ipod touch to os5.1 got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box. Any ideas?

Updating ipod touch to os5.1 got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box. Any ideas?

#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first

HT5262 What does it mean when 'pairing record' is missing?

I am trying to update my phone but need to back up my information before I lose all my contacts and stuff. But when I plug my phone into computer it says "pairing record" missing? I need major help here.

It can mean a number of things.
Open AirPort Utility, the application that you used to originally configure the AirPort Express.
Click on Manual Setup
Click directly on the word Status (2nd line on the summary page) and a window will open to explain why the amber light is flashing, along with suggested remedies.
If everythng seems to be working OK, the message might simply be a notification that an update is available for the AirPort Express.

ITunes cannot connect to my iPad because pairing record is missing.

This is a one month old iPad that I just upgraded to ios 5 before I used it. I don't know if the problem is in the upgrade.
When I did the upgrade, the message "iTunes cannot connect to the iPad because the pairing record is missing" came up. I figured I would call AppleCare in the morning. Yesterday I hooked the iPad up to the computer and it paired fine with iTunes (at least it showed in the left column under devices) but did not show up in My Computer as being hooked into a USB port. Now today it says that it can't pair with iTunes. Any ideas of what I do before I make an appointment with the Genius desk? I'm on the west coast and AppleCare hours are not compatible with my schedule. Wish I would have known it wasn't 24/7 before I purchased it.

This helped after all other fixes wouldnt
delete "itunesDB" and "itunesCDB" using this program
http://www.i-funbox.com/
See this video http://youtu.be/ZwTtqinbogQ
It works.

Itunes could not connect to iphone because pairing record is missing???

I have just upgraded to iphone 4s from iphone 4 and when i connect it to my itunes i get the message "itunes could not connect to iphone 'iphone' because pairing record is missing. Any clues what i've missed???
Also my when i try to backup my iphone 4 to icloud it keeps stopping saying 'incomplete'???

Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

Pairing record is missing

First time I connected my new IPhone 5 to my computer for the first time and it says the `Pairing record is missing`. What can I do to resolve this?

I tried to update my iPhone software this morning and after experiencing many of the problems seen online today, I'm down to the original - "iTunes could not connect to the iPhone because the pairing record is missing." Any clues?

Why am I getting error msg: Pairing Record is Missing?

I have been syncing my iPhone with my Win7 PC for several weeks now, but I am suddenly getting the error message: "iTunes could not connect to the iPhone because the pairing record is missing". What does this mean, and why has it occurred? I've rebooted both my PC and the iPhone several times, with no luck. Just a few hours ago I successfully synced, and nothing's been changed on either device, but now I cannot sync. Thank you.

Do this:
Unplug your iPhone from your computer
Tap on the iTunes app
Scroll down to the bottom
Tap on your AppleID
Sign out
Sign back in
Plug your iPhone back into your computer
Your iPhone should now be recognized by iTunes.

IPod won't connect to iTunes - pairing record is missing...

I get this iTunes message when connecting my first iPod, a brand new iPod touch to my mac:
"iTunes could not connect to iPod "iPod" because the pairing record is missing."
What does that mean? (Can this have something to do with other iPods that have been connected to my iTunes earlier?)
I followed the instructions Apple had to offer and reset the iPod etc.
<http://docs.info.apple.com/article.html?artnum=60950>
I reinstalled iTunes 7.6 from my admin user. Then the iPod was recognized on this account with empty iTunes. Registered the iPod und updated software to 1.1.3. Restarted back into my regular user. Still same message, except now iPod "ihPod"... Now, where is that pairing record?

Yes, I restarted the machine after reinstalling iTunes 7.6, but that did not help.
Today I reinstalled again, this time from my users acount and that did the trick. I still don't know what or where the pairing record is. But installing iTunes on the spesific users account fixes it, it seems.

TS3212 iTunes can't connect with iPhone because the pairing record is missing

I have been having a lot of trouble with iTunes on Windows XP. I have had to completely uninstall iTunes, QuickTime, iPod, Apple Mobile Support, Apple Application Support, etc. and reinstall iTunes several times just to get to this point: now when I connect my iPhone using USB, I get the error message:
'iTunes could not connect to the iPhone "John L. Mohammed" because the pairing record is missing.'
What is this about? What can I do about it?
It should be noted that the latest attempt to install iTunes does not seem to have installed QuickTime, though it does not complain about missing software.

Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

IPad and ITunes - Pairing record is missing

I have a new IPad and trying to sync it with my current ITunes account on my computer and I keep getting the following message "pairing record is missing". I have searched discussion board and help but there are no answers how to rectify this. Help

Disconnect the iPad and try another USB port on your computer or quit iTunes, reboot your computer, restart your iPad and try again.

How do i fix pairing record is missing

I have the latest iTunes and the latest iPod Touch OS. I connected my iPod to the computer for the first time and got the message "iTunes could not connect to the iPod "Larry's iPod" because the pairing record is missing.
How to I fix that problem.
Also, when I connect the iPod to the computer using the USB cable connection tothe computer, it does not sync the songs.
How do Ialso fix that.
My computer OS is Windows 7.

NushNush18, did you notice that the post is over 1 1/2 years old. I do not think the poster is still waiting for a solution.

New IPad error message when connecting to Itunes: Pairing record is missing

Pairing Record is missing and Itunes can not connect to my ipad. How do I resolve?

These directions should help you: http://computerknowhow101.com/iso/a-fix-for-pairing-record-missing-error

IPhone 5 Restore: 'Pairing record is missing' error

Hello,
I backed up my iPhone 5 this morning as I was getting it replaced due to Scuffgate, I linked my new phone with iTunes and it seemed everything was fine until and error message appears reading: "iTunes could not connect to the iPhone because the pairing record is missing"
My phone then disappears on iTunes, however on inspection of my phone it seems it worked. I was wondering is this an error due to the phone being different from the one I backed up? If so is this normal and nothing to worry about?
I would test if it restores with a new back up file however it would mean putting in all the passwords again etc anyone else had this issue/experience?

Try rebooting your computer.

HT1386 what if it says pairing record is missing?

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