HT1386 when I connect my iphone to my laptop, iTunes ain't loading up

It's not even letting me back up my iphone what should I ?

Open iTunes, is the device detected?
What Operating System is on the computer?  Is the device detected by the OS?
If help is desired, try providing some details about the issue.

Similar Messages

  • When I connect my iPhone to my laptop, iTunes isn't acknowledging my iPhone I cant sync anything

    when i connect my iphone to my laptop my itunes isnt acknowledging it but its showing that i have the driver installed  i cant figure out why i cant sync

    ^^ I have the same issue but with my ipod touch 4thGen. My ipod touch doesn't show up on the itunes screen at all when plugged onto my laptop.

  • When i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs

    when i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs. Take in mind this is my first time to sync with this laptop(HP 15 ENVY) and as well my laptop is just brand new. just got it a week ago. so how do i fix this prob. and also when i open my itunes store and then view my account it says error occurred either debug it through Microsoft visual studio or close program. I tired copying all the .dll files to the itunes folder didn't help

    I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

  • When I connect my iPhone to my PC iTunes no longer automatically opens. And when I open it myself, I can't even find my phone under devices. Help please!

    When I connect my iPhone to my PC iTunes no longer automatically opens. And when I open it myself, my phone does not even appear under devices. Help please!!

    Things to try:
    Try resetting your phone (press and hold the Sleep/Wake button and the Home button together for at least ten seconds until the Apple logo appears.  When you see the Apple logo let go of both buttons and your iPhone will reboot.
    Try a new sync cable (often the problem)
    Make sure you phone is adequately charged
    Make sure you are using latest version of iTunes

  • Hi, when i connect my iphone to my pc, itunes no longer recognises that a device is connected and therefore unable to sync, etc.KINDLY ADVISE

    hi, when i connect my iphone to my pc, itunes no longer recognises that a device is connected and therefore unable to sync, etc. anyone have any idea!

    See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    tt2

  • When i connect my iphone to my laptop instead of my PC it asks me to reset my iphone. what should i do ? the data i have in my phone is really important. i can't affort to loose it in anyway. Please Help!!

    When i connect my iphone to my laptop and start the latest version of itunes it asks me to reset my iphone before synching it to the itunes. i have got important data in my phone and i don't want to loose it in  anyone. Please help me ! tell me what should i do ?
    PS: i have got iOs 4 on my iphone.

    You should have been syncing your iphone with your computer from day one.
    Have you failed to do this?
    You should be importing all pics/vids taken with your iphone to your computer regularly as you would with any digital camera.

  • I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?

    I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?
    Also where exactly on the laptop is teh data stored.
    Thank you!!

    go to 'Edit' in the menu bar. Then choose 'Preferences'.
    you'll see a pop-up and there's a tab called 'Devices' there. If you click that, you will be able to check a box that says 'prevent automatic syncing for iPods, iPads and iPhones' or something like that.
    Hope this helps
    NB: if you don't even see the menu bar that has options like 'File, Edit, View, etc', first click the black/white square button on the top left of your screen, and then click 'show menu bar'. It should pop right up.
    Good luck

  • When i connect my iphone to my imac itunes opens but my itunes is not there.  My wife has recently added herself to the computer

    When i connect my iphone to my imac, itunes opens but my itunes is not there.  My wife has recently added herself to the computer
    and her itunes appears but i cannot find my itunes?

    Not really! Anyhow, what do you want to achieve. The only things you can access in your iPad outside of using iTunes are photos and videos. [Locate the iPad as any other external device through Windows Eplorer or Finder and dig through the folders.]
    You are fortunate that iTunes opens when you connect the iPad since many other users have difficulty in achieving this. It is from there that you can manage what you want synced to the iPad.

  • I plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.

    i plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.

    Hi Arjun sache,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an issue with iTunes shutting down unexpectedly when your iPhone is connected to the Mac. Take a look at the article below, it provides a lot of great troubleshooting tips that may be able to resolve the issue for you.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    I hope this helps.
    -Jason

  • I can't open apps that friends have downloaded when I connect my iphone to my laptop

    I can't open apps that friends have downloaded when I connect my iphone to my laptop? It just goes to a black screen then quits and goes to a home screen. Does anybody know what is going on????

    A bit confused.  Are you saying your friends are using your itunes on your laptop to buy apps and that you are then syncing them to your iphone?
    "..friends have downloaded.." - downloaded from where (or perhaps they downloaded directly from itunes store to your iphone?).  Are we talking about a jailbroken iphone?

  • When I connect my iphone to my iMac, iTunes does not open automatically

    When I connect my iphone to my iMac, iTunes does not open automatically, even though I have the "open iTunes when this phone is connected" option checked. I'm on the latest Snow Leopard with iTunes 10.4 and use an iPhone 4 with iOS 4.3.4.  I think the problem began with the latest iTunes update.

    Found the answer in another discussion! Here's what worked:
    "I also had the same problem, iTunes 10.4 wouldn't launch when connecting iPhone 3GS.
    I unchecked "Launch iTunes when this iPhone is connected", restarted, launched iTunes and connected iPhone, rechecked "Launch iTunes when this iPhone is connected".  I was asked if I wanted to install iTunes helper and said yes.  All works again."

  • When I connect my iphone to the laptop (windows) it makes a sound but i can't see it in itunes or "my computer' I have no idea why....

    When I connect my iphone to the laptop (windows) it makes a sound but i can't see it in itunes or "my computer' I have no idea why....

    Setting up your phone "as new iphone" is covered in this article: http://support.apple.com/kb/HT4137
    Before you connect to a new PC, make sure that autosync is disabled in Edit/Preferences/Devices, otherwise your phone will be wiped during the following sync.
    If you have data on the phone you want to save, back up manually:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards. Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
    Since changing your iTunes library will erase your phone again, do the same process when you change back to your normal PC.
    About backups and what's saved:http://support.apple.com/kb/HT1766
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519

  • TS1717 I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .

    I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .

    Carmell-
    When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2.  It was a little confusing to me until I figured it out.
    All I had to do was use the ID of my existing account and play along with the iTunes store.  As I recall, it asked for my password twice, and the security code from the back of my credit card.  After that, downloads proceeded as before.
    Fred

  • Everytime i connect my iPhone to my laptop itunes will say "This computer has previously been synced with an iPhone or another iOS device" is there anything i can do to stop this?

    When i connect my iPhone to my laptop it will only come up with the option to restore from backup, this has happened 3 times tonight
    Can anyone help?

    The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer".   There's no problem syncing multiple iOS devices to the same computer.
    However, the reverse is not true for the iPhone --  you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video.  So, it sounds like you've been syncing your iPhone to a different computer?
    Also, 5.1 (not 5.0.1) is the latest iOS.

  • HT1386 When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software.

    When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software. I have tried to re-set up my phone but it makes no difference and deletes everything off my phone.

    bubblesblom wrote:
    Okay, so my friends think it is funny to change the passcode on my iPhone.
    Maybe you should get new friends.
    I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
    If you can't update or restore your iOS device - Apple Support
    If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
    iCloud: Erase your device - Apple Support
    This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone.

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