HT1386 When I plug in my phone it fails to sync
When I plug my iphone 5 into the mac pro, syncing doesn't start nor does the device show up on iTunes. Help?
Here's Apple's troubleshooter:
http://support.apple.com/kb/TS1591
The first thing I suggest trying, assuming you have plugged your iPhone directly into one of the MacBook Pro's USB port (and not a hub, etc.) is to try a different USB port on your Mac.
Similar Messages
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We have two iphones in our house and they are both on the same itunes account. When I plug in my phone, my number shows up but it syncs giving me the music and contacts from the other phone. Is it possible to have itunes just see the stuff from my phone when I plug it in. I have had to create a new contacts list and I want to store it in itunes because this phone is a back-up phone. My regular iphone is being repaired. When I get back the phone from repairs, I want to be able to sync it so that itunes sees my contacts and not my daughters stuff. Is this possible?
See: http://support.apple.com/kb/TS1538
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Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
Can anyone offer suggestions?
Thanks!Since it told me to update, I updated to 10.7.
Then when I plugged in the phone again, it gave the same message that I need to update itunes. -
I have music on my iTunes library that I want to put on my iPhone 4S, but when I plug in my phone to my computer, my device does not appear in iTunes. It is connected to my computer, but iTunes won't recognize it... I have restarted my phone and computer, uninstalled itunes and reinstalled it, and punched a wall. idk what to do..
Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this
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When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?
Hi tinashah817,
Was this book downloaded using iBooks, or from another application? If it was from iBooks you will need to install that application to delete it.
See this article about managing your iBooks library on your iPhone -
iBooks: Tips for managing your iBooks library and storage on iOS devices
http://support.apple.com/kb/HT5544
Once the book has been deleted from the iPhone you can uninstall the iBooks application if you so desire.
How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
Thanks for using Apple Support Communities.
Best,
Brett L -
why does it say im not connected to the internet when i plug my i phone in but i am connected to the internet. what do i do?
no into my labtop i have internet but for some reason when i plug my iphone into it it saids update servers could not connect to the internet please check to make sure u have internet and i do.
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Somehow when I plugged my I phone into my sons Macbook i synched all of his info to my phone. Now his contacts and pics are on my phone and mine are lost. Any way I can get mine back?
You should be able to resync your iPhone to iTunes with your account on your computer.
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when i plug in the phone all i see is the apple icon on a blank screen. when i unplug it, it shows that the phone did not charge and is critical need of charging. what should i do?
well duh, let it charge. the apple logo means that its turning on
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Device not recognized when I plug in my phone
when I plug in my phone I get the message that the device is not recognized. ??? I don't even know where to start.
Depending on your computer OS
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
Jack of the eyer phone is not working when i plug my eyer phones one is working other is not
Hey sir ,
My name is Bhushan Tiwari using Apple from 5 year and in my 5 Year of carrier an iphone problem has been arrived. my head phone jack is not working when i plug my eyer phones in my iphone so one works and other does not work please provide me the solution i will be very thankfull to you ...
Thanking your ,
BHUSHAN TIWARITry the stamdard fixes to rule out a software problem:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod. -
when i plug my i phone 4s into my mac book- my i photo has spinning beachball and wont do anything..
I don't know the answer to your problem, but while (or until) you try to solve it you might want to stop iPhoto from automatically opening when you connect your iPhone. To do so open the 'Image Capture.app here:
Applications > Image Capture.app
With your iPhone connected, change the setting to 'No application' in the bottom of the Image Capture panel. -
Iphoto froze in the middle of an import. Had to unplug my phone and walk away for a minute while it was still frozen. Now it says it's importing photos even though nothing is plugged in. Now when I plug in my phone it won't import new photos. Also refuses to quit iPhoto, preventing me from shutting down/restarting my laptop and I'm starting to get worried. What do I do???
~jerseygirlt595Apple Menu -> Force Quit
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I got a new iphone and entered all my new information, but when i plugged my new phone into the computer with all my old information, it synced that information onto my new phone. is there any way to reverse it?
While that may work9I do not think it will) with iTunes purchased music it will not work for other music.
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you will need a third-party program like one of those discussed here.
Copy music -
I have recently purchased a new laptop. When I plug in my iPhone in, I cant sync my phone, back it up or access any of my music. iTunes doesnt even pick it up. It all worked fine on my old PC. What do I do?
http://support.apple.com/kb/ts1538
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