HT1386 Why doesn't my iphone show up when I plug it into my computer? I do not have a listing for "devices" and thus cannot backup my iphone contacts etc.

I am trying to backup my iphone contacts through itunes... Oddly, my iphone 4 is not visible under 'Devices' when I plug it into the USB port on the computer. It doesn't seem that I will be able to connect to or access or change anything unless my phone shows up as a Device in Itunes on the left side. Suggestions? I have tried two different ports and neither permits my iphone to show up as a device in itunes.
Appreciatively,
Donna

I will go back to step one on your support link that suggests checking the USB cord. or connectors I use it to charge the phone all the time but the phone does not register as a device in my computer either. I tried all four ports. Thanks. You have me off on a new path... hopefully to find a solution.

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http://support.apple.com/kb/TS1369
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Hi there Jasmine1243,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.

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http://support.apple.com/kb/HT1808
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Hello ashbyy123,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Have a nice day,
Mario

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iPhone and iPod touch: Unable to update or restore
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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HT1386 Why doesn't my iphone show up when I plug it into my computer? I do not have a listing for "devices" and thus cannot backup my iphone contacts etc.

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